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Remote Patient Scheduler Jobs in Puerto Rico (NOW HIRING)

RelateCare

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Remote

RelateCare

$11/hr

Summary We are rapidly expanding and we are looking for Patient Scheduling Representatives who ... Remote

Deloitte

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

... remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as ... and patient accounting systems. Review AR aging reports and work queues to identify unpaid and ...

All JobsPatient Scheduler JobsRemote Patient Scheduler JobsRemote Patient Scheduler Jobs in Puerto Rico

Remote Patient Scheduler information

What are common challenges faced by remote patient schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What are the key skills and qualifications needed to thrive as a remote patient scheduler?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What is a remote patient scheduler?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are popular job titles related to Remote Patient Scheduler jobs in Puerto Rico?

For Remote Patient Scheduler jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Patient Scheduler jobs in Puerto Rico look for?

The top searched job categories for Remote Patient Scheduler jobs in Puerto Rico are:

Remote Patient Scheduler jobs near you
Infographic showing various Remote Patient Scheduler job openings in Puerto Rico as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 17% Part Time, 2% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Service Representative - English Speaking, Puerto Rico based

RelateCare

Remote

$11/hr

Full-time

Re-posted 14 days ago

Job description

Job description:

Please note that this role is ONLY open to candidates currently residing in Puerto Rico.

Mission Statement

We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.

Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.

The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.

Summary

We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.

We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.

Shift pattern:

8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.

Key Duties:

  • Receiving inbound calls from patients looking to schedule physician appointments
  • Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
  • Verifying and reviewing patient insurance coverage and benefit eligibility
  • Resolving patient requests efficiently
  • Accurately entering patient data into multiple systems

Candidate Requirements:

  • Must be resident in Puerto Rico
  • Must be able to work remotely
  • Must have fixed line broadband internet connectivity
  • Exceptional customer service skills
  • Empathy and the ability to soothe anxious callers
  • Previous customer service experience (face to face or contact center)
  • Excellent communication skills, both written and verbal
  • Fluent English and the ability to relay information to callers in an easily understood manner
  • Ability to multitask
  • Computer literacy and ability to learn new systems
  • Adaptability to changes in processes and procedures

Job Type: Full-time

Benefits:

  • Employee assistance program

Experience:

  • customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Puerto Rico (Required)

Work Location: Remote

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