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Remote Patient Experience Jobs in Washington (NOW HIRING)

Ennoble Care

BHI Specialist (Hybrid)

Arlington, VA · On-site +1

$50K/yr

Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health ... Ennoble Careis seeking an experienced Full-time BHI Specialist (Hybrid) to service our patients ...

Ennoble Care

Sr. Medical Economics Analyst

Arlington, VA · Remote

$120K - $140K/yr

Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health ... Position Overview We are seeking an experienced Sr. Medical Economics Analyst to join our value ...

US Fertility

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

We share a deep commitment to continuously improving the patient experience and advancing research ... Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ...

US Fertility, LLC

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

We share a deep commitment to continuously improving the patient experience and advancing research ... Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ...

Inova

Sr. HR Analytics Analyst

Fairfax, VA · On-site +1

$90K - $119K/yr

This remote role will be full-time day shift working Monday - Friday. The Sr. HR Analytics Analyst ... Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.

visionworks

Sales Lead Part Time

Springfield, VA · On-site +1

$12.82 - $17.29/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

visionworks

Sales Lead Part Time

Springfield, VA · On-site +1

$12.82 - $17.29/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

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Remote Patient Experience information

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How much do remote patient experience jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote patient experience in Washington is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.03 and $26.58 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Washington?

The most popular types of Patient Experience jobs in Washington are:

What are popular job titles related to Remote Patient Experience jobs in Washington?

For Remote Patient Experience jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Washington look for?

The top searched job categories for Remote Patient Experience jobs in Washington are:

What cities in Washington are hiring for Remote Patient Experience jobs?

Cities in Washington with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 15% Part Time, 2% Temporary, and 8% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $52,862 per year, or $25.4 per hour.

BHI Specialist (Hybrid)

Ennoble Care

Arlington, VA • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Ennoble Care rating

4.2

Company rating: 4.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!
Job Summary:
Ennoble Careis seeking an experienced Full-time BHI Specialist (Hybrid) to service our patients within and around the Northern, VA area. This position will be primarily remote with occasional travel to patients homes/facilities.
RESPONSIBILITIES:
  1. Support the mental and physical health care of patients on an assigned patient caseload.
  2. Screen and assess patients for common mental health and substance abuse disorders. Facilitate patient engagement and follow-up care.
  3. Provide patient education about common mental health and substance abuse disorders and the available treatment options.
  4. Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
  5. Support psychotropic medication management by consulting with the behavioral health consultant and then communicating with the primary care provider assigned.
  6. Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
  7. Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
  8. Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient's medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.
  9. Track patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Registry functions can be accomplished through an EHR build, on a spreadsheet used in conjunction with an EHR, or can be built into a stand-alone clinical management tracking system that may or may not be linked to an EHR.
  10. Document patient progress and treatment recommendations in EHR and other required systems so as to be shared with medical providers, psychiatric consultant, and other treating providers.
  11. Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized mental health care.
  12. Facilitate referrals for clinically indicated services outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
  13. Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
  14. Be comfortable utilizing Excel and Word and completing assessments and productivity trackers daily.
  15. Time-management skills are a must and the BHCM needs to be able to manage their day effectively through calendars and the EMR system.
  16. This role is PRIMARILY telephonic, however in person visits are done and the BHCM has to be comfortable completing them both ways.

Qualifications:
  • The BHI Specialist/Social Worker Care Manager will have a minimum of MSW
  • Preferred Licensure or provisionally licensed
  • Behavioral Health experience and knowledge
  • Must be licensed driver with an insured automobile in good working order
  • Ability to communicate effectively, both verbally and in writing.
  • Time Management skills

Starting Salary: $50,000/yr
#lime
Full-time employees qualify for the following benefits:
  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off
  • Paid Office Holidays

All employees qualify for these benefits:
  • Paid Sick Time
  • 401(k) with up to 3% company match
  • Referral Program
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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