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Remote Patient Experience Jobs in Washington (NOW HIRING)

Mosaic Pharmacy

Patient Enrollment Representative

Sterling, VA · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Patient Enrollment Representative (Remote) Fully Remote US Remote Patient Enrollment ... Pharmacy experience. * Bilingual English and Spanish. Conditions of Employment All offers of ...

Inova Primary Care

Patient Service Representative 3

Falls Church, VA · On-site +1

$18.75 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

This position is eligible for remote/hybrid work for candidates residing in the following states ... Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

... remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday - Friday. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.

Vheda Health

Bilingual Clinical Support Specialist

Columbia, MD · On-site +1

$40K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

With over 10 years of experience and a strong national presence, our turnkey chronic care programs ... As a Remote Clinical Support Specialist, you will receive real-time data through remote patient ...

Ennoble Care

BHI Specialist (Hybrid)

Arlington, VA · On-site +1

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health ... Ennoble Careis seeking an experienced Full-time BHI Specialist (Hybrid) to service our patients ...

US Fertility, LLC

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

We share a deep commitment to continuously improving the patient experience and advancing research ... Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ...

US Fertility

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We share a deep commitment to continuously improving the patient experience and advancing research ... Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ...

Shady Grove Fertility

Financial Educator Remote

Annandale, VA · On-site +1

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We share a deep commitment to continuously improving the patient experience and advancing research ... Opportunity Overview We have an immediate opening for an Financial Educator Remote to join our team ...

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Remote Patient Experience information

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How much do remote patient experience jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote patient experience in Washington is $25.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.03 and $26.58 per hour, depending on experience, location, and employer.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Washington?

The most popular types of Patient Experience jobs in Washington are:

What are popular job titles related to Remote Patient Experience jobs in Washington?

For Remote Patient Experience jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Washington look for?

The top searched job categories for Remote Patient Experience jobs in Washington are:

What cities in Washington are hiring for Remote Patient Experience jobs?

Cities in Washington with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,862 per year, or $25.4 per hour.

Senior Clinical Nurse II, Care Delivery

University of Maryland Medical System

Linthicum Heights, MD • Remote

Full-time

Re-posted 28 days ago

Job description

Job Requirements

Senior Clinical Nurse II - Virtual Heart Failure Transitional Care Bridge Clinic


Join an innovative interdisciplinary team transforming how heart failure care is delivered after hospital discharge. We are seeking a dynamic, self-motivated Registered Nurse who is passionate about patient-centered care, telehealth innovation, and advancing value-based care outcomes for high-risk cardiovascular patients.

This unique role supports patients transitioning from acute inpatient hospitalization to home through a virtual care model focused on early intervention, symptom management, education, care coordination, and prevention of avoidable readmissions. The RN will work collaboratively with physicians, advanced practice providers, pharmacists, social workers, care managers, and community-based resources to improve quality outcomes and patient experience across the continuum of care.

This position is ideal for a clinically strong nurse who thrives in an autonomous environment, enjoys building relationships virtually, and is motivated by improving outcomes through proactive population health strategies.

Key Responsibilities

  • Provide telehealth-based nursing support and transitional care management for patients with heart failure following hospital discharge
  • Conduct clinical assessments, symptom evaluation, medication review, patient education, and ongoing monitoring through remote patient monitoring, virtual platforms and telephone outreach
  • Identify changes in patient condition and escalate care needs appropriately within the interdisciplinary team
  • Collaborate closely with care management, pharmacy, social work, and providers to support individualized care plans
  • Support value-based care initiatives focused on reducing readmissions, improving quality metrics, and enhancing patient engagement
  • Reinforce self-management strategies, health literacy, and adherence to treatment plans
  • Utilize evidence-based practice and clinical judgment to support safe transitions of care
  • Document interventions accurately within the electronic medical record and support regulatory and quality standards
  • Participate in program development, workflow improvement, and quality initiatives designed to advance virtual cardiovascular care delivery
  • Actively engages in advancing unit operations, service quality and patient safety, professional development and clinical practice. Demonstrates skill and experience is leading initiatives.

Work Experience

Qualifications & Skills

  • Active RN license in Maryland or Compact State eligibility
  • BSN preferred or required based on organizational standards
  • Recent clinical experience in cardiology, heart failure, case management, transitional care, population health, telehealth, or acute care strongly preferred
  • Strong critical thinking and clinical assessment skills
  • Demonstrated ability to work independently while collaborating effectively within an interdisciplinary team
  • Excellent communication, patient engagement, and motivational interviewing skills
  • Comfortable using telehealth technology, electronic health records, and virtual communication platforms
  • Passion for innovation, patient advocacy, and improving outcomes in complex chronic disease populations

Additional Information:

This role is funded for an initial two-year period through a grant. Renewal is possible if future funding is secured; however, continuation beyond the grant period cannot be guaranteed.


Employment Type: FULL_TIME

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