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Remote Order Taker Jobs (NOW HIRING)

... just as an order-taker. Specifically, you bring: * Software engineering foundation. A CS ... You understand how modern agentic systems are constructed - the difference between local and remote ...

... 500 stipend for remote office setup in first year + $400 each following year * Internet ... Be a strong business partner (not order taker) to the Hiring Managers and Leadership Team ...

... just as an order-taker. Specifically, you bring: * Software engineering foundation. A CS ... You understand how modern agentic systems are constructed - the difference between local and remote ...

... just as an order-taker. Specifically, you bring: * Software engineering foundation. A CS ... remote agents, how MCP (Model Context Protocol) works, what Agent Skills and Hooks are for, and how ...

Customer Experience Specialist- Remote

Peoria, IL · Remote

$16.75 - $22/hr

... taker with the desire to be a part of something big! We are looking for an amazing Customer ... orders, answering emails, data entry, filing duties and other tasks in various computer systems as ...

Customer Experience Specialist- Remote

Peoria, IL · Remote

$17.50 - $23/hr

... taker with the desire to be a part of something big! We are looking for an amazing Customer ... orders, answering emails, data entry, filing duties and other tasks in various computer systems as ...

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

... taker with the desire to be a part of something big! We are looking for an amazing Customer ... orders, answering emails, data entry, filing duties and other tasks in various computer systems as ...

Ruby on Rails Engineer

$140K - $160K/yr

You aren't just a ticket-taker; you're a problem solver. You'll be joining a collaborative team ... Remote, United States Reports To: Engineering Manager What We're Looking For: • 3-5 years ...

Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ... Act as witness or note-taker, when needed, for employee relations cases being managed by other ...

Some positions at Novogradac may be open to remote or hybrid work arrangements depending on ... Act as witness or note-taker, when needed, for employee relations cases being managed by other ...

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Remote Order Taker information

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How much do remote order taker jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What are Remote Order Takers?

Remote Order Takers are professionals who process customer orders for products or services from a remote location, often working from home. They typically communicate with customers via phone, email, or online chat to take orders, answer questions, and provide assistance. This role is common in industries like food service, retail, and e-commerce. Remote Order Takers must have good communication skills, attention to detail, and the ability to use order management systems and software. They play a key role in ensuring customer satisfaction and facilitating smooth transactions.

What are the most common challenges faced by Remote Order Takers, and how can they be managed effectively?

Remote Order Takers often encounter challenges such as managing high call volumes, dealing with unclear customer instructions, and coordinating with other departments to resolve issues. To manage these effectively, it's important to maintain strong communication skills, stay organized using digital tools, and seek clarification whenever necessary. Regular training and feedback sessions also help in staying updated with company policies and improving customer service techniques. Building rapport with teammates through virtual meetings can foster better collaboration and support.

What are the key skills and qualifications needed to thrive as a Remote Order Taker, and why are they important?

To thrive as a Remote Order Taker, you need strong communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with order management systems, customer relationship management (CRM) software, and call center platforms is typically required. Active listening, patience, and problem-solving abilities are valuable soft skills that help manage customer inquiries effectively. These skills ensure accurate order processing, enhance customer satisfaction, and contribute to efficient remote operations.

What is the difference between Remote Order Taker vs Remote Customer Service Representative?

AspectRemote Order TakerRemote Customer Service Representative
Primary RoleTake and process customer orders, often over the phone or onlineAssist customers with inquiries, complaints, and support beyond order processing
Required SkillsCommunication, basic sales, order entryCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, online platforms, retail supportCustomer support centers, online chat, phone support
Common CertificationsNone typically required, but sales or customer service experience helpsCustomer service certifications beneficial but not mandatory

While both roles involve remote communication, a Remote Order Taker primarily focuses on processing customer orders, whereas a Remote Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about Remote Order Taker jobs
What cities are hiring for Remote Order Taker jobs? Cities with the most Remote Order Taker job openings:
What are the most commonly searched types of Order Taker jobs? The most popular types of Order Taker jobs are:
What states have the most Remote Order Taker jobs? States with the most job openings for Remote Order Taker jobs include:
Infographic showing various Remote Order Taker job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Senior Account Executive (San Antonio, Texas)

Patsnap

San Antonio, TX • Remote

Full-time

Posted 14 days ago

Be an early applicant


Job description

Senior Account Executive 
 
➡️ Ready to move beyond data subscriptions and legacy platforms to sell a category-leading, AI-native solution trusted by the world's most innovative organizations? 
➡️ What if the platform you sold could help accelerate innovative breakthroughs, reduce R&D risk, and influence the next generation tech evolution? 
➡️ What if you could combine the stability of a VC-backed Unicorn with the opportunity, autonomy, and upside of a high-growth market still rich with whitespace opportunity? 
 
If this sounds like your next move, we’d love to hear from you.
Role Summary:

We're hiring a Senior Account Executive to play a pivotal role in the next phase of growth for one of PatSnap's most strategic and fastest-growing verticals.

This is an opportunity to join a business that is redefining how R&D organizations discover, protect, and commercialize innovation. Trusted by 18,000 companies, including 1/3 of the top R&D spenders globally, PatSnap's AI-native platform combines patent intelligence, regulatory data, and market insights to help customers make better decisions across the innovation lifecycle.

As a Senior Account Executive, you'll lead strategic, consultative sales cycles with some of the most innovative organizations in the world. You'll engage senior stakeholders across R&D, innovation, IP, competitive intelligence, and commercial functions, helping solve complex business challenges that directly influence product development, portfolio strategy, and long-term growth.

This isn't transactional SaaS selling. You'll be responsible for building and executing territory plans, generating and progressing pipeline, and managing complex, multi-threaded opportunities from initial engagement through to close. The conversations are commercially significant, highly visible, and often tied to some of the most important innovation decisions an organization can make.

We're looking for an ambitious, consultative seller who thrives in complex environments and enjoys translating sophisticated challenges into meaningful business outcomes. We are looking for a hunter and a consultant, not an order taker who can confidently engage technical and commercial audiences alike.

Who are we?
PatSnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 18,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead. 
 
We have a vibrant and diverse team with offices in Singapore, Toronto, London, Shanghai and remote teams based in US. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom. 
 
Why Join PatSnap?
  • VC-backed Unicorn with a $1B+ valuation, strong financial backing, and ambitious global growth plans
  • Trusted by leading innovation companies like Tesla, Colgate, Nissan, Bose, BAT, L'Oreal and MIT. 
  • 20%+ YoY growth and 82% growth in enterprise deals focusing on larger opportunities with R&D focus.
  • AI-native platform with advanced agentic capabilities, creating genuine differentiation in an increasingly competitive market
  • Drive the growth of our North American territory, particularly the West Coast
  • Join a collaborative, high-performance culture with strong leadership, enablement, and career progression opportunities
  • Influence the growth of one of PatSnap's highest growth potential geographic territory
  • Make a meaningful impact on organizations driving some of the world's most important innovations and breakthroughs

If you're looking for a role that combines strategic enterprise selling, cutting-edge AI technology, and the opportunity to shape the future of innovation, we'd love to speak with you.

Want to see the platform you'd be representing? Check out this short overview video here. 

This is a remote-based position for candidates located in San Antonio, Texas, who can collaborate with colleagues there from time to time.   

What You'll Be Doing:
  • Drive net-new logo acquisition and revenue growth across EMEA and North America.
  • Consistently achieve and exceed revenue targets and core sales KPIs.
  • Own the full end-to-end sales cycle, from outbound prospecting through discovery, negotiation, and close.
  • Partner with Account Managers to expand existing customers into new buying centres where relevant.
  • Build and convert a strong pipeline, with accurate forecasting and disciplined reporting.
  • Run a multi-channel sales process across phone, Microsoft Teams, and face-to-face meetings as needed.
  • Attend and represent PatSnap at conferences, occasionally taking up speaking roles at these too if needed.
  • Develop strong product and market expertise within the IP services and software space.
  • Collaborate cross-functionally with Product, GTM, and Marketing to support go-to-market activity and share customer insights.
What We'd Love From You:
  • 5+ years of 360° SaaS sales experience and a proven track record of hitting or exceeding targets.
  • Must have a tech sales experience in a fast paced company.
  • Confident in high-volume outbound outreach; from cold calling to pipeline building and engaging prospects. The role is a hunter role specifically put in this region to have better prospecting coverage for the Americas and West Coast market. 
  • Communicate clearly, present persuasively, and have the leadership presence to influence decision-makers.
  • Successfully engaged senior stakeholders and navigated complex sales cycles.
  • Bonus points if you’ve worked in Innovation/IP solutions or speak an additional language.
  • You’re hungry to grow, excited by complex sales, and motivated to make a real impact.
  • AI adopter and champion, you want to use AI to produce high quality prep & outputs in order to allocate more facetime with clients where it matters. 
What You'll Love:
  • Unlimited vacation
  • 2 volunteer days for community volunteering 
  • Health and dental benefits for you and your dependents 
  • 401K matching  
  • Remote work environment + WFH stipend for your home office set-up
  • 24/7 employee assistance program which provides access to virtual healthcare, therapy, financial and legal assistance, wellness counselling and resources for family support. 
Our Values:
  • Integrity: We hold each other accountable for our actions. 
  • Leadership: We lead by example and inspire each other to reach for new heights. 
  • Openness: We are open and honest and share our ideas with care and consideration. 
  • Growth: We are lifelong learners who aspire to improve each day. 
  • Innovation: We seek out new ways to solve problems. 
  • Customer: Our customer is at the center of everything we do. Their success is our success. 
PatSnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran/military, or disability status, or any other protected status in accordance with federal, provincial/state or local laws.
 
Even if you don’t meet 100% of the above qualifications, we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.