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Remote Order Taker Jobs in Illinois (NOW HIRING)

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · Remote

$16.75 - $22/hr

... taker with the desire to be a part of something big! We are looking for an amazing Customer ... orders, answering emails, data entry, filing duties and other tasks in various computer systems as ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

... taker with the desire to be a part of something big! We are looking for an amazing Customer ... orders, answering emails, data entry, filing duties and other tasks in various computer systems as ...

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Remote Order Taker information

See Illinois salary details

$9

$15

$22

How much do remote order taker jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote order taker in Illinois is $15.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $16.78 per hour, depending on experience, location, and employer.

What is a remote order taker?

Remote Order Takers are professionals who process customer orders for products or services from a remote location, often working from home. They typically communicate with customers via phone, email, or online chat to take orders, answer questions, and provide assistance. This role is common in industries like food service, retail, and e-commerce. Remote Order Takers must have good communication skills, attention to detail, and the ability to use order management systems and software. They play a key role in ensuring customer satisfaction and facilitating smooth transactions.

What are the key skills and qualifications needed to thrive as a remote order taker?

To thrive as a Remote Order Taker, you need strong communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with order management systems, customer relationship management (CRM) software, and call center platforms is typically required. Active listening, patience, and problem-solving abilities are valuable soft skills that help manage customer inquiries effectively. These skills ensure accurate order processing, enhance customer satisfaction, and contribute to efficient remote operations.

What are the most common challenges faced by remote order takers, and how can they be managed effectively?

Remote Order Takers often encounter challenges such as managing high call volumes, dealing with unclear customer instructions, and coordinating with other departments to resolve issues. To manage these effectively, it's important to maintain strong communication skills, stay organized using digital tools, and seek clarification whenever necessary. Regular training and feedback sessions also help in staying updated with company policies and improving customer service techniques. Building rapport with teammates through virtual meetings can foster better collaboration and support.

What is the difference between Remote Order Taker vs Remote Customer Service Representative?

AspectRemote Order TakerRemote Customer Service Representative
Primary RoleTake and process customer orders, often over the phone or onlineAssist customers with inquiries, complaints, and support beyond order processing
Required SkillsCommunication, basic sales, order entryCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, online platforms, retail supportCustomer support centers, online chat, phone support
Common CertificationsNone typically required, but sales or customer service experience helpsCustomer service certifications beneficial but not mandatory

While both roles involve remote communication, a Remote Order Taker primarily focuses on processing customer orders, whereas a Remote Customer Service Representative handles broader customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the most commonly searched types of Order Taker jobs in Illinois?

The most popular types of Order Taker jobs in Illinois are:

What are popular job titles related to Remote Order Taker jobs in Illinois?

For Remote Order Taker jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Order Taker jobs in Illinois look for?

The top searched job categories for Remote Order Taker jobs in Illinois are:

What cities in Illinois are hiring for Remote Order Taker jobs?

Cities in Illinois with the most Remote Order Taker job openings:

Remote Order Taker jobs near you
Infographic showing various Remote Order Taker job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,084 per year, or $15.4 per hour.

Customer Experience Specialist- Remote

Peoria, IL • Remote

Bump Health
See more jobs at Bump Healthexternal

$16.75 - $22/hr

Full-time

Medical

Re-posted 8 days ago

Job description

At Bump Boxes, we are passionate about our mission: making Mom's life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development, creative thinking and growth. Bump Boxes is looking for a positive, excited, motivated, outgoing, energetic, health conscious, adventurous, self-motivated, risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately.

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan, organize and implement processes that enable our continued growth.

Customer Experience Coordinator Tasks:

    • Providing exceptional customer care in an expedient manner that satisfies individual needs of each customer including but not limited to account management, sales, and tracking.
    • Answering incoming calls, text, emails and chats across multiple platforms
    • Understanding and promoting Bump Boxes products, culture and values
    • Assessing the unique needs of customers using consultative methods and recognizing potential sales opportunities
    • Be willing to help team members complete various tasks to accomplish organizational goals
    • Maintaining strict confidentiality of customer information
    • Fully utilize the systems, tools, training, and resources provided to maximize potential
    • Assist other departments with varies tasks as needed

Requirements

  • Customer service experience (phone experience preferred)
  • Strong communication skills (verbal and written)
  • Excellent decision-making abilities
  • Must be able to relate well to customers and co-workers in an atmosphere of mutual respect, and be able to respond appropriately to direction and constructive criticism from a supervisor
  • Regular attendance and punctuality

Benefits

  • Employee Stock Option Plan
  • Health Insurance
  • Employee Recognition Program
  • Family Friendly Atmosphere

...and the pride of working at the fastest growing company in the region!

Apply