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Remote Order Processing Jobs in Raleigh, NC (NOW HIRING)

iOS Engineer -Remote

Raleigh, NC · Remote

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... identifying issues in order to unblock yourself for a given project Preferred Requirements:

iOS Engineer -Remote

Durham, NC · Remote

$166K - $191K/yr

Own the entire software development process from timeline estimation to coding, testing and release ... identifying issues in order to unblock yourself for a given project Preferred Requirements:

Transaction Coordinator

Raleigh, NC · Remote

$50K - $75K/yr

... processed timely * Assist with property marketing including ordering professional pictures ... Our company is FULLY REMOTE * Our awesome company culture includes: competitive pay great benefits ...

... processing more than $50b of GMV annually. Our vision is that the world is better with a ... support remote employees who reside in California or New York. In order to be considered for ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Effectively communicate Definiti's value proposition, products, processes and fees to prospects and ...

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Remote Order Processing information

See Raleigh, NC salary details

$9

$17

$24

How much do remote order processing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote order processing in Raleigh, NC is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.62 per hour, depending on experience, location, and employer.

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are the most commonly searched types of Order Processing jobs in Raleigh, NC? The most popular types of Order Processing jobs in Raleigh, NC are:
What are popular job titles related to Remote Order Processing jobs in Raleigh, NC? For Remote Order Processing jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Order Processing jobs in Raleigh, NC look for? The top searched job categories for Remote Order Processing jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Order Processing jobs? Cities near Raleigh, NC with the most Remote Order Processing job openings:
Infographic showing various Remote Order Processing job openings in Raleigh, NC as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,024 per year, or $17.8 per hour.
Member Service Representative - Remote North Carolina!!

Member Service Representative - Remote North Carolina!!

S3 Shared Service Solutions, LLC

Raleigh, NC • Remote

$19.23 - $19.73/hr

Full-time

Medical, Dental, Vision, Life

Posted 24 days ago


Job description

Member Service Representative (Competitive Pay plus incentives) - College Grads and Bilingual (Spanish) candidates are a plus! This is a Remote position! Candidates must live in North Carolina!

APPLY DIRECTLY by visiting our website: www.s3cuso.com - click on current openings - Member Service Representative - Apply to Corporate location in Linthicum/Baltimore but use North Carolina address in your application!

OVERVIEW

The Service Representative will respond to member inquires via telephone regarding membership, banking products, services and rates while providing friendly, accurate and speedy service. He/she will also resolve member issues timely and thoroughly, seeking to exceed member expectations on every call. The position will utilize knowledge of products, data systems and web based applications to provide information and remedy member service issues.

Higher level responsibilities will also include the following: Responding to online banking and bill payment inquiries; troubleshoot connectivity issues for online banking and bill payment; resolve ID/password access issues; prepare professionally written responses to email inquiries, ensuring that the member’s response is completed within established time-frames; research and resolve member bill payment issues within service level agreement standards. We will also partner with business partners to resolve member disputes and educate members about bill payment functionality for future use. Service Representatives will also be expected to complete all required compliance documentation for wire transfer requests in order to minimize potential fraud. Successful representatives may also be asked to act in a mentor capacity for newly hired representatives.

S3 has a commitment to excellence and the highest standards of member service. Our values and beliefs are critical to the success and growth of the business and they were all created with a unique cultural foundation.

RESPONSIBILITIES

  • Respond to member and potential member phone inquiries on membership, products and services.
  • Navigate system applications as needed to resolve inquiries.
  • Provide timely, friendly, and accurate service in building member relationships; determine member eligibility; provide guidance to members in order to meet their financial needs.
  • Accurately verify, document, and process all member transactions.
  • Prioritize workload based on mandatory requirements and member service level agreements.
  • Safeguard member accounts and information for privacy and accuracy.
  • Resolve complaints by communicating with other departments and/or partners as needed.
  • Provide extraordinary service by resolving problems thoroughly.
  • Perform and process account maintenance, fulfillment requests, research requests, etc.
  • Work in collaboration with other team members
  • Recognize and escalate issues.
  • Email Inquiries: respond to, resolve and troubleshoot members’ questions /issues. Adhere to response time and quality goals.
  • Bill Payment: research and resolve complex payment issues. Interact with vendors, payees and members to research issues. Uncover root cause of problems, correct accounts and communicate actions taken to members. Educate members on proper use of service.
  • Other duties as assigned.

QUALIFICATIONS

  • Minimum of 2 years of Financial Institution or Customer Service experience.
  • College degree preferred or relevant work experience may be considered.
  • Basic computer knowledge in Microsoft environment and internet.
  • Strong analytical skills with a high degree of accuracy.
  • Ability to work flexible hours.
  • Ability to adhere to a pre-determined schedule
  • Positive attitude and team-oriented.
  • Exceptional verbal and written communication skills.
  • Ability to work in a multi-tasking environment.
  • Demonstrate member service skills.
  • Working knowledge of online banking systems and bill payment service.
  • Troubleshooting and problem-solving skills that potentially lead to process improvement

Company Description

The S3 corporate office is located in the Baltimore/Washington corridor, S3 Shared Service Solutions, LLC is a credit union service organization (CUSO) that is guided by a relentless focus to meet and exceed the expectations of the credit unions we serve. As a solutions-based operations support provider, our client base is comprised of leading financial institutions with combined assets in excess of $18 billion with over 900,000 members.
S3 implements and supports collaborative business solutions for our partner credit unions in the areas of Deposit Operations, Real Estate Lending, Consumer Lending, Collections, and Call Center Operations. Striving for excellence in everything we do, our goal is to deliver high-quality, cost-effective services to our credit union partners so they can invest in the futures of their organizations and most importantly, their members. #ZR