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Remote Order Entry Jobs in Silver Spring, MD (NOW HIRING)

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service ... Performs accurate and timely data entry of electronic faxes Receives inquiries from customers or ...

HR Operations Specialist

Reston, VA · Remote

$85K - $110K/yr

Additionally, our most successful people are self-starters and willing to put on many hats in order ... Ensuring HRIS data entry accuracy * Managing audits * Supporting reporting cycles (e.g., EEO, ACA ...

This is a remote position. Position Summary The Technical Lead owns the architecture, code quality ... order. The Technical Lead plans, conducts, directs, and supervises all technical work; ensures ...

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How much do remote order entry jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote order entry in Silver Spring, MD is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Order Entry position, and why are they important?

To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.

What are the typical daily responsibilities for a Remote Order Entry position?

In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.

What is a Remote Order Entry job?

A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.

What are popular job titles related to Remote Order Entry jobs in Silver Spring, MD? For Remote Order Entry jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Order Entry jobs in Silver Spring, MD look for? The top searched job categories for Remote Order Entry jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Order Entry jobs? Cities near Silver Spring, MD with the most Remote Order Entry job openings:
Infographic showing various Remote Order Entry job openings in Silver Spring, MD as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,508 per year, or $20.4 per hour.
Customer Service Representative

Customer Service Representative

Hire Talent

Mclean, VA • On-site, Remote

$16.50 - $22.25/hr

Other

Posted 7 days ago


Job description

Position Status Label: Non- Exempt
Labor Category: Customer Support
Remote/Onsite: Remote
Additional Informations:
This job is for new sourcing.
Job Summary
The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards.
Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational) Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes
Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times
Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures
Interacts with hospitals, physicians, beneficiaries, or other program recipients Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party
Meets or exceeds standards for call volume and service level per department guidelines Initiates files by collecting and entering demographic, provider, and procedure information into the system
Serves as liaison between the Review Supervisors and external providers Maintains logs and documents disposition of incoming and outgoing calls
Required Qualifications:
High School diploma or equivalent
2+ year's customer service/telephone experience in a similar call center environment and/or industry.
Must have ability to effectively communicate with team members and external customers
Must have ability to research and resolve issues related to Medicaid program and service eligibility
Preferred Qualifications:
Previous experience in the medical office or other medical setting preferred
General knowledge of eligibility verification (Medicaid eligibility and program requirements for specific program of focus preferred)
Knowledge of CPT and HCPCS codes preferred
PC proficiency to include Microsoft Office Suite
Experience with Microsoft programs
This job is open to candidates who live in Mountain or Pacific Time Zone.