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Remote Airline Jobs in Silver Spring, MD (NOW HIRING)

Our customers currently include teachers in the most remote parts of the Amazon, researchers in Antarctica, digital nomads who travel via RV, emergency responders, commercial airlines, cruise lines ...

... value for airlines and suppliers worldwide. Being part of the Airbus family gives us the ... Onsite or remote: 60% onsite * Vision: Daily be able to see and read computer screen and other ...

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Remote Airline information

See Silver Spring, MD salary details

$49.6K

$90.1K

$137.5K

How much do remote airline jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote airline in Silver Spring, MD is $90,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $105,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Airline Customer Service Representative, and why are they important?

To thrive as a Remote Airline Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with airline reservation systems, CRM software, and ticketing platforms is typically required, and some employers may prefer relevant certifications in customer service. Patience, empathy, and the ability to remain calm under pressure help you stand out in this role. These skills are crucial for delivering efficient, positive customer experiences and effectively resolving travel-related issues remotely.

What Are the Qualifications to Get a Remote Airline Job?

The qualifications that you need to start a remote airline job depend on the position for which you wish to apply. However, you typically need at least a high school diploma or GED certificate. Employers tend to prefer applicants with prior experience in a travel agent, reservation, or call center role, but some airlines offer professional training programs for entry-level positions at their headquarters or an airport. Most remote airline jobs involve communicating with customers over the telephone, so you need strong customer service skills as well as the ability to type quickly and use the airline’s computer system. A reliable internet and phone connection are also vital for these virtual careers.

What are remote airline jobs?

Remote airline jobs are positions within the airline industry that can be performed from a location outside of a traditional office or airport setting, often from home. These roles typically include customer service representatives, reservation agents, sales support, and sometimes technical or administrative positions. Remote airline employees use online systems and communication tools to assist customers, manage bookings, and provide support to travelers. The flexibility of remote work allows airlines to offer extended service hours and reach a broader talent pool.

What is the difference between Remote Airline vs Remote Flight Attendant?

AspectRemote AirlineRemote Flight Attendant
Required CredentialsAirline pilot license, FAA certificationsFlight attendant certification, CPR, first aid
Work EnvironmentRemote administrative or support roles, airline operationsRemote customer service, safety training, onboard support
Employer & Industry UsageAirlines, aviation companies

Remote Airline roles typically involve administrative, operational, or support functions within the airline industry, often requiring aviation-related certifications. Remote Flight Attendant positions focus on customer service, safety, and onboard support, with certifications like CPR. While both roles are connected to airlines, Remote Airline jobs are more behind-the-scenes, whereas Remote Flight Attendant roles are directly related to passenger safety and service.

What are some common challenges faced by remote airline customer service agents, and how can they be addressed?

Remote airline customer service agents often face challenges such as handling high call volumes, managing time zone differences, and maintaining clear communication without in-person support. To address these, agents typically rely on robust training, access to up-to-date resources, and strong collaboration tools for teamwork and escalation. Developing excellent problem-solving skills and staying organized are essential for managing multiple requests efficiently in a remote setting.
What are the most commonly searched types of Airline jobs in Silver Spring, MD? The most popular types of Airline jobs in Silver Spring, MD are:
What job categories do people searching Remote Airline jobs in Silver Spring, MD look for? The top searched job categories for Remote Airline jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Airline jobs? Cities near Silver Spring, MD with the most Remote Airline job openings:
Infographic showing various Remote Airline job openings in Silver Spring, MD as of July 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $90,088 per year, or $43.3 per hour.
Aircraft Safety Communications - Regional Business Manager, Americas

Aircraft Safety Communications - Regional Business Manager, Americas

Viasat, Inc.

Washington, DC • On-site, Remote

$187K - $281K/yr

Full-time

Posted 2 days ago


Viasat rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 96 rated telecommunications companies


Job description

About us
One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We're excited to announce a dynamic opportunity for a talented Aircraft Safety Communications Business Development Manager to join our growing team! This role offers the flexibility and convenience of fully remote work, allowing you to contribute from anywhere in the United States.
Working collaboratively within the Viasat Aviation Operational and Safety services team (AOS), the Business Development Manager for Americas (AME) will be responsible for driving growth in the North American, South American and Caribbean regions by identifying and pursuing opportunities with Airlines and Air Traffic Services providers in the region.
This role requires a deep understanding of the aviation datalink communications environment, positive relationships within the industry, and the ability to develop and implement strategies that align with the company's objectives. The ideal candidate will be a strategic problem solver with a consistent track record of achieving sales and partnership goals in a sophisticated, technology-driven environment.
The day-to-day
  • Actively promote the Viasat Aviation Safety portfolio and increase market adoption.
  • Represent Viasat with key aviation agencies headquartered in the Region, e.g. ICAO, IATA, AEEC, attend relevant meetings and develop proposals for increased use of Viasat aviation safety communications.
  • Work with terminal vendors to ensure linefit availability of Viasat terminals on key OEM platforms and find opportunities for retrofit.
  • Develop Viasat relationships with key Aviation partners in the region.
  • Lead the account management for distribution channels in the region.
  • Lobby the FAA and US Carriers to develop a TBO capability using Iris and connected cockpit services.
  • Capitalize and build on OEMs, ANSP and airline customer relationships to position Viasat Aviation safety services.
  • Establish relationships with current and future airlines, integrators and partners to position Viasat capability / influence future opportunities.
  • Build and handle partner agreements.
  • Build and run Viasat and partner pipeline in the Americas.
  • Manage relationships to increase SB-S market share.
  • Develop, with the Aviation Safety team, compelling value propositions for Viasat aviation safety communications.
  • Become internally and regionally recognized as a leader in the aviation safety SatCom sector by building a network of contacts with end users, platform manufacturers, partners, and participation in relevant trade shows and conferences.
  • Develop and manage relationships with selected supporting organizations which will allow positioning of Viasat capability and facilitate access to end-user customers (such as Aero user terminal manufacturers, capability / payload providers, trade bodies, and industry associations).
  • Support / drive any lobbying / regulatory activity that may be required to support Satcom Aero Safety use cases.
  • Influence the market to meet the team objectives and, where needed, train and mentor partners on how to find and close deals.
  • Find opportunities for upsell across existing user base.
  • Work closely with other teams in Viasat Aviation to provide input on the aviation safety product fit and any product development roadmap needed.

What you'll need
  • Bachelor's degree or equivalent experience.
  • 10+ years of prior experience in business development, sales, or a related role within the aviation industry.
  • Proven track record of growing business through indirect route to market in services and applications sector (ideally. telecommunications/connectivity/technology).
  • Experience in account management / partner management (indirect sales management), with emphasis on contract management and price negotiation a plus.
  • Deep understanding of the aviation datalink communications environment, including regulatory requirements and aviation objectives in meeting global aviation emission reduction goals.
  • Strong collaboration and financial competence.
  • Strong negotiation and contract management skills.
  • Demonstrated experience in developing competitive proposals.

What will help you on the job
  • Ability to travel up to 50%

Salary range
$151,000.00 - $238,000.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $187,000.00- $281,000.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

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ViaSat logo

About ViaSat

Sourced by ZipRecruiter

At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Carlsbad, CA, US

Year founded

1986