... remote or on-site activity in service categories and products for which they are certified to ... Puerto Rico] Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life ...
... remote or on-site activity in service categories and products for which they are certified to ... Puerto Rico] Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more Health, Life ...
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
... Puerto Rico. No matter where you are-whether you are working from home, from the field, from our ... Combination remote work at home and onsite member visits Location: Must reside in Indiana Hours:
Remote Optum Puerto Rico information
What is a remote Optum Puerto Rico job?
Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.
What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?
One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.
What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?
To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.
What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?
| Aspect | Remote Optum Puerto Rico | Remote Optum Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require healthcare-related certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Remote, based in Puerto Rico, with healthcare and administrative tasks | Remote, handling customer inquiries for healthcare services |
| Employer & Industry | Optum, healthcare and insurance industry | Optum, healthcare and insurance industry |
Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.
What are popular job titles related to Remote Optum Puerto Rico jobs in Indiana?
For Remote Optum Puerto Rico jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Optum Puerto Rico jobs in Indiana look for?
The top searched job categories for Remote Optum Puerto Rico jobs in Indiana are:
What cities in Indiana are hiring for Remote Optum Puerto Rico jobs?
Cities in Indiana with the most Remote Optum Puerto Rico job openings:
Resident Field Service Technician, Hartford City, Indiana
Hartford City, IN • On-site, Remote
ABB
• Technology, Communication and Media • 10K+ employees10,000+ employees
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 18 days ago
ABB Group rating
7.8
Based on 82 frontline employees who took The Breakroom Quiz
Job description
At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
AUPI Service Midwest Region Operations M
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
The work model for the role is: Onsite at customer site in Hartford City, IN.
Key Responsibilities
Qualifications
We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
More About Us
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
MyBenefitsABB.com
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
Retirement
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run What Runs the World.
#ABBCareers
#RunwithABB
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
This position reports to:
AUPI Service Midwest Region Operations M
In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
The work model for the role is: Onsite at customer site in Hartford City, IN.
Key Responsibilities
- Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
- Performing field service tasks, preventative maintenance, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Acting as trainer when needed, for field service associates and customers.
Qualifications
- Associate's degree with 5+ years in field service, preventative maintenance, etc..., or HS diploma with 7+ year of experience.
- Experience working with DCS/QCS systems.
- PLC and networking experience.
- Mechanically inclined with some experience in electrical, basic tools, etc.
- Must be available for on-call 24/7 if needed.
We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward
What's in it for you
We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
More About Us
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
MyBenefitsABB.com
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D - 100% employee paid up to maximums
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run What Runs the World.
#ABBCareers
#RunwithABB
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
What ABB Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ABB Group
Sourced by ZipRecruiter
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
Cary, NC, US