Remote Operations Manager Jobs in Silver Spring, MD

Senior Manager, DEWALT, North America - Strategic Operations

Towson, MD / Remote

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

As aSr. Manager, DEWALT, North America - Strategic Operations, you'll be part of the Tools & Outdoor Commercial DEWALT team driving strategic and operational priorities across the North America business. Reporting to the Director, DEWALT, North America, you will play a pivotal role in leading cross-functional initiatives, improving business processes, enabling execution against strategic objectives, and driving operational excellence across the DEWALT portfolio. This position is based in our Tools & Outdoor headquarters in Towson, Maryland, with remote locations considered.

You'll get to:

• Lead strategic operations that support DEWALT North America business priorities and long-term growth objectives.
• Partner with DEWALT NA General Manager to drive cross functional alignment, execution, and accountability for key business initiatives.
• Support annual and long-range business planning processes, helping translate strategic priorities into actionable operational plans for DEWALT brand.
• Identify and implement process improvements that enhance organizational effectiveness, speed, and execution quality, with a particular focus on Commercialization of Innovation.
• Drive operating rhythm activities, including business reviews, performance tracking, leadership updates, and cross-functional governance.
• Develop and monitor key performance indicators, dashboards, and reporting tools to measure progress against strategic and operational goals.
• Analyze business performance, market dynamics, and internal operating trends to identify risks, opportunities, and recommended actions.
• Lead high-priority, cross-functional projects from planning through execution, ensuring milestones, deliverables, and outcomes are achieved on time.
• Partner with leadership to prepare executive communications, presentations, and recommendations that support decision-making and business alignment.
• Help ensure successful execution of major initiatives across the North America organization by removing barriers, coordinating stakeholders, and driving follow-through.
• Foster a culture of continuous improvement, operational discipline, and collaboration across teams.
• Leverage technology and tools, including artificial intelligence to streamline workflows and drive improved effectiveness.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in Business Administration, Marketing, Operations, Finance, or a related field.
• 5+ years of experience in strategic operations, business operations, commercial strategy, project management, sales operations, or related roles within consumer durables, tools, or similar industries.
• Demonstrated success leading cross-functional strategic initiatives and driving operational improvements in a matrixed organization.
• Strong business acumen and analytical skills, with the ability to interpret performance data, identify trends, and develop actionable recommendations.
• Excellent communication and presentation skills, with experience preparing materials for senior leadership.
• Proven project and program management skills, with the ability to manage multiple high-priority initiatives simultaneously.
• Experience building strong partnerships across cross-functional teams and influencing without direct authority.
• Strong organizational skills and attention to detail, with a disciplined approach to execution.
• Proactive, agile, and solutions-oriented mindset with the ability to navigate ambiguity and drive results.
• Results-oriented leadership style with a track record of improving business performance and operational effectiveness.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with business intelligence or reporting tools is a plus.

The Details:

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-CE1

#LI-Remote

• This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

• The successful candidate may be eligible for annual merit increases.

• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

• Discounts on Stanley Black & Decker tool sand other partner programs.

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You'll Also Get

Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at accommodations@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)