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Remote Online Chat Moderator Jobs in Raleigh, NC

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Be online and available to work during designated business hours in local time zone * Accustomed to ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Be online and available to work during designated business hours in local time zone * Accustomed to ...

Channel Manager

Cary, NC · On-site +1

$140K - $141K/yr

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Be online and available to work during designated business hours in local time zone * Accustomed to ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... Be online and available to work during designated business hours in local time zone * Accustomed to ...

Description This position is responsible for providing a variety of services to online shoppers ... This role is 90% email customer service and 10% chat. This team will specifically supporting Canada.

Remote Online Chat Moderator information

See Raleigh, NC salary details

$13

$30

$52

How much do remote online chat moderator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote online chat moderator in Raleigh, NC is $30.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $35.29 per hour, depending on experience, location, and employer.

What is the difference between Remote Online Chat Moderator vs Customer Support Agent?

AspectRemote Online Chat ModeratorCustomer Support Agent
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentOnline chat platforms, remoteCall centers, online chat, remote or on-site
Industry UsageOnline communities, social media, gamingRetail, tech, service industries
Search & Comparison IntentModeration, community managementCustomer assistance, issue resolution

Remote Online Chat Moderators focus on overseeing online interactions, ensuring community guidelines are followed, and managing chat content. Customer Support Agents handle direct customer inquiries, troubleshooting, and support. While both roles require strong communication skills and are often remote, their primary functions differ: moderation versus customer assistance.

What are popular job titles related to Remote Online Chat Moderator jobs in Raleigh, NC?

For Remote Online Chat Moderator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Online Chat Moderator jobs in Raleigh, NC look for?

The top searched job categories for Remote Online Chat Moderator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Online Chat Moderator jobs?

Cities near Raleigh, NC with the most Remote Online Chat Moderator job openings:

Infographic showing various Remote Online Chat Moderator job openings in Raleigh, NC as of August 2026, with employment types broken down into 64% Full Time, 30% Part Time, 1% Temporary, and 5% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $62,535 per year, or $30.1 per hour.

Virtual Travel Customer Service

Genovaire Travel Group

Raleigh, NC • Remote

$14.50 - $18.50/hr

Full-time

Posted 20 days ago


Job description

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

  • Provide assistance through email, chat, and phone communication

  • Help with itinerary changes, updates, and general travel questions

  • Provide destination and travel guideline information

  • Follow up with travelers before departure

  • Resolve concerns while maintaining a positive customer experience

Ideal Candidate

  • Friendly and professional communication style

  • Customer support experience preferred

  • Reliable and organized

  • Comfortable using online tools and learning new systems

  • Interest in travel and client satisfaction

What We Offer

  • Remote work flexibility

  • Training provided

  • Ongoing team support

  • Professional development opportunities

  • Access to travel-related perks