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Remote Non Profit Program Director Jobs in Oregon

Donorbox

Enterprise Customer Success Manager

OR · On-site +1

Direct experience working with nonprofit organizations in a professional capacity. * Speaks/Writes ... Fully remote work from the comfort of your home * Generous time off policy of 21 days (birthday ...

Placer.ai

Director of Pricing & Packaging

OR · On-site +1

$220K - $260K/yr

... nonprofits- to make smarter, data-driven decisions. What sets us apart? We've built the most ... Fully remote The U.S. annualized pay range for this position is $220,000 - $260,000 USD. In ...

Climate First Bank

Director of Customer Experience

OR · On-site +1

Build remote call center structures, staffing models, operating hours, & escalation frameworks ... Design comprehensive onboarding programs, ongoing education, & leadership development pathways.

Mineralys Therapeutics

Director Biostatistics

OR · On-site +1

$200K - $230K/yr

... a fully remote company. Director Biostatistics The Director, Biostatistics will lead the full scope of statistical strategy and execution for clinical development programs at Mineralys. This ...

Oregon Metro

Deputy Director

Portland, OR · On-site +1

$180K - $230K/yr

Metro Regional Center, OR Job Type: Full Time Remote Employment: Flexible/Hybrid Job Number: 2026 ... A bachelor's degree in the assigned program area or a related field, or * Any combination of ...

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Remote Non Profit Program Director information

What does a remote non profit program director do?

A Remote Non Profit Program Director oversees the planning, implementation, and management of a nonprofit organization's programs, but works primarily from a remote location. They are responsible for ensuring that program goals align with the organization's mission, managing staff and volunteers, tracking program outcomes, and securing funding or resources. Effective communication, organizational, and leadership skills are essential, as well as the ability to use digital tools for collaboration. They often report to the executive leadership and may represent the organization in virtual meetings or events.

What are the key skills and qualifications needed to thrive as a remote non profit program director?

To thrive as a Remote Non Profit Program Director, you need strong leadership, program management, and fundraising skills, typically supported by a degree in nonprofit management or a related field. Familiarity with project management tools, virtual collaboration platforms (such as Slack or Zoom), and donor management systems (like Salesforce or Bloomerang) is essential. Excellent communication, self-motivation, and the ability to inspire and coordinate remote teams are standout soft skills in this role. These capabilities are crucial for effectively driving mission-focused initiatives, managing remote staff, and ensuring organizational impact from a distance.

What are some common challenges faced by remote non profit program directors, and how can they be effectively managed?

Remote Non Profit Program Directors often encounter challenges such as fostering team cohesion across different locations, maintaining clear communication with staff and stakeholders, and ensuring program goals are met without in-person oversight. To manage these challenges, directors should leverage collaboration tools, establish regular virtual meetings, and set clear expectations and performance metrics. Building a culture of trust and open communication is essential, as is being proactive about addressing issues as they arise to keep programs on track.

What are popular job titles related to Remote Non Profit Program Director jobs in Oregon?

For Remote Non Profit Program Director jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Non Profit Program Director jobs in Oregon look for?

The top searched job categories for Remote Non Profit Program Director jobs in Oregon are:

Remote Non Profit Program Director jobs near you
Infographic showing various Remote Non Profit Program Director job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Enterprise Customer Success Manager

Donorbox

OR • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

About Donorbox

Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to raise over $4 billion in donations.

Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries. In 2026, Donorbox was named by Built In as one of the Best Places to Work in Washington, DC.

Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews - a reflection of the care our team puts into building products that nonprofits trust.

The Role

As an Enterprise Customer Success Manager (eCSM) you will be pivotal in managing and nurturing relationships with our strategic accounts, specifically our Tier 1 clients. You will collaborate closely with our Sales, Customer Org, and Product/Engineering teams to ensure that our clients achieve their desired outcomes with our product, while also identifying opportunities for expansion and driving renewals. This is a highly impactful role, focused on customer retention, satisfaction, and overall success with our platform. 

Responsibilities
  • Manage and retain our Tier 1 & strategic accounts and build long-term relationships to ensure client satisfaction. 
  • Develop strong relationships with top clients, understanding their mission, market position, and fundraising goals.
  • Advocate for and optimize our product to increase client revenue and utilization.
  • Provide insights and best practices on implementation, UX, and marketing to clients.
  • Develop systems to manage a large number of accounts proactively and efficiently. 
  • Use sound business judgment to prioritize accounts and efficiently allocate resources.
  • Use data analysis to develop and implement strategies to optimize revenue.
  • Make educated recommendations to help clients fundraise more effectively.
  • Provide support via email, phone, and video conference to resolve client issues and answer questions.
  • Work closely with team members to resolve issues and ensure the highest quality of service. 
  • Communicate effectively with managers/executives to build processes and workflows for efficiency.
  • Record and track all customer interactions in HubSpot.

Required Skills and Qualifications:

  • 3+ years of experience serving as a nonprofit fundraiser. You need to understand how nonprofits function and the critical role they play in society.
  • 5+ years of experience in B2B SaaS business model as a Customer Success Manager. Capable of making expert recommendations of our product to support the technical aspects of fundraising.
  • Proven experience in account management, sales, customer success, or support roles.
  • Comfortable with data analysis, spreadsheets, and CRMs (ClientSuccess, HubSpot, Salesforce, etc.). Ability to learn and use various systems to understand client needs before engagement.
  • Excellent written and verbal communication skills. Comfortable with initiating conversations, accepting rejection, and continuous follow-up.
  • Ability to work independently with strong organizational skills and attention to detail.
  • Must be compassionate towards nonprofits, understanding their challenges, and showing empathy in interactions.
Qualifications & Experience
  • Competency in a CRM (ClientSuccess/Hubspot preferable) required.
  • Bachelor's degree in related field. 
  • Experience in developing strategic account plans for risk mitigation and client retention.
  • Direct experience working with nonprofit organizations in a professional capacity.
  • Speaks/Writes English (required) & French (preferred)
Details
  • Fully remote based in the United States
  • Salary: 70-90k + 3-6% commission
Benefits & Perks
  • Fully remote work from the comfort of your home
  • Generous time off policy of 21 days (birthday included ), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
  • Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
  • 401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
  • Reimbursement package for home office expenses and professional development, up to $1.5k
  • Eligibility for employee equity plan (stock options)
  • Wellness program with fitness and mindfulness classes
  • Love your work and our mission of serving nonprofits!
The Application Process

We have 6 stages:

  1. Apply here and fill out our questions to tell us about you!
  2. Prescreen Call with the Talent Team
  3. Interview with Hiring Manager
  4. Assignment
  5. Panel/Final Interview
  6. Background & Reference Checks

If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

This employer participates in E-Verify to confirm the employment eligibility of all newly hired U.S. employees. To learn more about E-Verify, please visit www.e-verify.gov.

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