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Remote Network Operations Center Jobs in Florida

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

Remote - FL Department: IS Information Technology Svcs Work Type: Full Time Shift: Shift 1/8:00:00 ... Oversee day-to-day operations of the WebEx Contact Center to ensure optimal performance and ...

Quvia is headquartered in the greater Miami region, with offices in the UK and India, and remote ... Conduct training sessions and workshops for customers and internal teams on the operation and ...

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

Call Center Manager

Saint Petersburg, FL · On-site +1

$3K - $5K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance, improve outbound sales conversion, support marketing efforts, increase appointments and bookings ...

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Remote Network Operations Center information

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the most commonly searched types of Network Operations Center jobs in Florida? The most popular types of Network Operations Center jobs in Florida are:
What cities in Florida are hiring for Remote Network Operations Center jobs? Cities in Florida with the most Remote Network Operations Center job openings:
Infographic showing various Remote Network Operations Center job openings in Florida as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Virtual Patient Care Technician, On-Site

Virtual Patient Care Technician, On-Site

Nemours Children's Health

Jacksonville, FL • On-site, Remote

$14.50 - $19/hr

Full-time

Posted 22 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

71st of 864 rated healthcare providers


Job description

Job Description
Nemours is seeking a Virtual Patient Care Technician to work on-site in Jacksonville, FL. This is 1 12-hr shift position per week.
The Virtual Patient Care Technician plays a critical role in Nemours' Virtual Care Operations Center, located onsite at Jacksonville Home Office. Nemours is leading the way in virtual care, rethinking how and where pediatric care is delivered to improve access, safety, and patient experience. This position is essential in supporting a wide range of innovative virtual care programs-both inpatient and outpatient-by combining technical expertise, patient engagement, and administrative coordination. Working within the centralized operations hub, the Virtual Patient Care Technician ensures continuous observation for inpatients requiring 1:1 monitoring, manages virtual communication channels, and facilitates scheduling, intake, and virtual rooming for home-based and telehealth programs. The role demands strong attention to detail, rapid response to patient needs, and collaboration with clinical teams to uphold Nemours' high standards of pediatric care.
You can learn more about Advanced Care at Home here:
Nemours Children's Health | Advanced Care at Home
Position Responsibilities
  • Continuous Observation: Serve as a Virtual Sitter for inpatients requiring 1:1 monitoring, ensuring patient safety through real-time observation and prompt escalation per Nemours protocols
    • Monitor Tech: Operate and troubleshoot patient monitoring systems, maintain accurate documentation, and respond to alerts promptly
    • Patient Communication: Answer phone calls from patients enrolled in virtual home-based programs, providing courteous and timely assistance
    • Scheduling & Intake Support: Assist with scheduling, intake processes, and virtual rooming for telehealth visits, ensuring seamless patient experience
    • Collaboration: Communicate effectively with clinical teams, escalate concerns per established pathways, and maintain compliance with HIPAA and Nemours standards
    • Equipment Management: Ensure equipment functionality, report technical issues, and coordinate with IT/biomedical teams as needed. Support logistics of home remote patient monitoring equipment including packing equipment for shipment and restocking

Position Requirements
  • High School Diploma required
  • An American Heart Association BLS required within 90 days of hire
  • Certification as a Medical Assistant is preferred
  • Minimum of 6 months in a healthcare setting is preferred; no experience may be acceptable based on manager discretion

About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours Children's Health

Sourced by ZipRecruiter

Nemours Children’s Health, situated in Rockland, Delaware, US, operates within the healthcare industry. The company is a prominent health system offering pediatric care in Delaware, New Jersey, Pennsylvania, and Florida. It was founded in 1936 by Alfred I duPont, philanthropist and industrialist, to improve the health of children. The core values of Nemours include quality, accountability, respect, and teamwork. Its mission is to provide leadership, institutions, and services to restore and foster a healthy tomorrow for children. The non-profit organization is unique in that its primary focus is on patient families, ensuring the highest standards of pediatric care. Notably, Nemours is consistently ranked among the top children's hospitals in the US and has its own renowned research center, the Nemours Biomedical Research.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Rockland, DE, US

Year founded

1936