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Remote Net Promoter Score Jobs (NOW HIRING)

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Field Service Engineer - Nebraska - Remote

Lincoln, NE · Remote

$100K - $125K/yr

This role directly contributes to customer satisfaction and our Net Promoter Score (NPS) by consistently doing the right thing for our customers. Field Service Engineers also serve as a key ...

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Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

... Net Promoter Score. For more information, visit: NWN.ai. Responsibilities The Senior Engineer ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

NetNow, Inc

Manager, Customer Success

Toronto / New York / Remote Experience Required: Minimum 5 years of customer success or account ... Experience with Net Promoter Score and customer lifecycle metrics * Familiarity with CRM and CSM ...

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Program Manager

Exeter, RI · On-site +1

... to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

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VC Solution Architect (AL/MS)

Exeter, CA · On-site +1

$65 - $85.50/hr

... to Work' with an 86 Employee Net Promoter Score. For more information, visit: NWN.ai ... Remote employees are expected to maintain productivity, communication, and availability during ...

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Remote Net Promoter Score information

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$72

How much do remote net promoter score jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote net promoter score in the United States is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $46.39 and $61.30 per hour, depending on experience, location, and employer.

What is a remote Net Promoter Score (NPS) analyst?

A Remote Net Promoter Score (NPS) job typically involves monitoring, collecting, and analyzing customer feedback through NPS surveys for a company, all while working remotely. Professionals in this role help organizations measure customer loyalty and satisfaction by administering NPS surveys, interpreting results, and providing actionable insights to improve customer experience. This job may also include reporting findings to management and collaborating with various teams to implement improvements based on customer feedback. Remote NPS roles are common in customer experience, marketing, and customer support departments, allowing employees to work from home or any location with internet access.

What skills and qualifications are needed to thrive as a remote Net Promoter Score (NPS) analyst?

To thrive as a Remote Net Promoter Score (NPS) Analyst, you typically need strong analytical abilities, experience in customer satisfaction metrics, and a background in business or data analysis. Familiarity with survey platforms (like Qualtrics or SurveyMonkey), CRM systems, and data visualization tools such as Tableau or Excel is essential. Excellent communication, attention to detail, and problem-solving skills help you interpret feedback and drive actionable insights. These competencies are crucial for accurately gauging customer loyalty, identifying trends, and recommending improvements to enhance customer experience.

What are common challenges faced by professionals managing Net Promoter Score (NPS) programs remotely, and how can they be addressed?

Managing NPS programs remotely can present challenges such as coordinating feedback collection across multiple teams, ensuring consistent survey deployment, and maintaining engagement with stakeholders. Effective communication and the use of collaborative tools are essential for aligning teams and sharing insights in real time. Establishing clear processes for data analysis and regularly scheduled virtual meetings can help keep everyone on track and foster a culture of customer-centric improvement, even in a remote environment.

What is the difference between Remote Net Promoter Score vs Remote Customer Service Representative?

AspectRemote Net Promoter ScoreRemote Customer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through surveysHandling customer inquiries, complaints, and support
Required SkillsSurvey analysis, data interpretation, communicationCommunication, problem-solving, product knowledge
Work EnvironmentData analysis and reporting, often remoteCustomer interaction via phone, chat, or email
Industry UsageCommon in customer experience and marketingCommon in customer support and service industries

The main difference is that Remote Net Promoter Score focuses on measuring customer loyalty through surveys, while Remote Customer Service Representative involves direct customer interactions to resolve issues. Both roles are essential for customer satisfaction but serve different functions within the customer experience ecosystem.

More about Remote Net Promoter Score jobs

What cities are hiring for Remote Net Promoter Score jobs?

Cities with the most Remote Net Promoter Score job openings:

What are the most commonly searched types of Net Promoter Score jobs?

The most popular types of Net Promoter Score jobs are:

What states have the most Remote Net Promoter Score jobs?

States with the most job openings for Remote Net Promoter Score jobs include:

What job categories do people searching Remote Net Promoter Score jobs look for?

The top searched job categories for Remote Net Promoter Score jobs are:

Remote Net Promoter Score jobs near you
Infographic showing various Remote Net Promoter Score job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 84% Physical, 6% Hybrid, and 10% Remote job distribution, with an average salary of $111,761 per year, or $53.7 per hour.

Field Service Engineer - Nebraska - Remote

ContractStaffingRecruiters.com

Lincoln, NE • Remote

$100K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description

Field Service Engineer ensures that all service activities are methodical, accurate, and fully documented in MaintainX. This role directly contributes to customer satisfaction and our Net Promoter Score (NPS) by consistently doing the right thing for our customers.


Field Service Engineers also serve as a key communication link between the customer and Robotics leadership, ensuring that field insights are captured and acted upon.

· Assist in pre-installation site planning as directed by the Head of Field Operations (Sierra Dellay).

· Arrive onsite with all tools and equipment necessary for installation.

· Participate in the Robotics pre-install safety review with all install team members.

· Perform mechanical assembly, wiring, and configuration of robotic cells and safety systems.

· Ensure all work meets quality standards and site-specific requirements.

· Interpret mechanical drawings and electrical schematics to support accurate installation.

  • Respond to service calls promptly and professionally, providing solutions that reflect service-first culture.
  • Perform scheduled preventive maintenance and emergency repairs to minimize downtime.
  • Troubleshoot issues related to motion control, sensors, mechanical components, and system integration.
  • Communicate service issues, customer concerns, and field observations directly to the Head of Field Operations.
  • Report travel plans, current location, and site status to the Head of Field Operations or Field Service Lead, as directed.
  • Maintain accurate service logs and customer records in MaintainX.
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