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Overnight Net Promoter Score Jobs (NOW HIRING)

Hertz

Customer Service Associate (40266)

Madison, WI · On-site

$18/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. * Analyzing NPS ...

Hertz

Customer Service Associate (40266)

Madison, WI · On-site

$18/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. * Analyzing NPS ...

Hertz

Customer Service Associate

Grand Rapids, MI · On-site

$17/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

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Overnight Net Promoter Score information

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How much do overnight net promoter score jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for overnight net promoter score in the United States is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Overnight Net Promoter Score vs Customer Service Representative?

AspectOvernight Net Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through NPSHandling customer inquiries and resolving issues
Work EnvironmentData analysis, surveys, remote or office-basedCall centers, retail, or office settings
Required SkillsData interpretation, communication skills, customer feedback analysisCommunication, problem-solving, patience

While Overnight Net Promoter Score focuses on assessing customer loyalty via surveys, Customer Service Representatives engage directly with customers to resolve issues. Both roles are vital in customer experience management but differ in their core activities and skill sets.

What cities are hiring for Overnight Net Promoter Score jobs? Cities with the most Overnight Net Promoter Score job openings:
What are the most commonly searched types of Net Promoter Score jobs? The most popular types of Net Promoter Score jobs are:
What states have the most Overnight Net Promoter Score jobs? States with the most job openings for Overnight Net Promoter Score jobs include:
Overnight Net Promoter Score jobs near you
Customer Service Associate (40266)

Customer Service Associate (40266)

Hertz

Madison, WI • On-site

$18/hr

Part-time

Posted 13 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

118th of 140 rated vehicle equipment hire

Job description

  • The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service.
  • Responsible for first contact resolution and the customer interaction experience within the location.
  • Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism.
  • Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score.
  • Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction.
  • Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed.
  • Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $18.00/hr.
Qualifications:
  • 3+ years of demonstrated experience in customer service, with experience in operations and sales.
  • Rental car experience a plus.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Excellent relationship building and leadership skills.
  • Excellent problem-solving and decision-making skills.

Apply today and shift your career into drive for tomorrow!

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