Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Wichita, KS · On-site
$15.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Wichita, KS · On-site
$15.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Saint Paul, MN · On-site
$19/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Saint Paul, MN · On-site
$19/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Nashville, TN · On-site
$16/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Nashville, TN · On-site
$16/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Quick apply
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Monitor, prioritize, and drive actions to improve quality metrics such as Net Promoter Score, vehicle repairs, JD Power ratings, and customer escalations. * Investigate and resolve feature-specific ...
Monitor, prioritize, and drive actions to improve quality metrics such as Net Promoter Score, vehicle repairs, JD Power ratings, and customer escalations. * Investigate and resolve feature-specific ...
Net Promoter Score - Champion the promotion and enhancement of TEC's positive company image and reputation by taking pride in the success of our Net Promoter Score. * Sales - Understand prospects ...
Net Promoter Score - Champion the promotion and enhancement of TEC's positive company image and reputation by taking pride in the success of our Net Promoter Score. * Sales - Understand prospects ...
Moline, IL · On-site
$38.97/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Moline, IL · On-site
$38.97/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
College Park, GA · On-site
$15/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
College Park, GA · On-site
$15/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Milwaukee, WI · On-site
$17/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Milwaukee, WI · On-site
$17/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Saint Paul, MN · On-site
$19/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Saint Paul, MN · On-site
$19/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Newark, NJ · On-site
$17.04/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Newark, NJ · On-site
$17.04/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Rochester, NY · On-site
$17.50/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Detroit, MI · On-site
$17/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Detroit, MI · On-site
$17/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Nashville, TN · On-site
$16/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
Nashville, TN · On-site
$16/hr
Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...
$9.38 - $10.47
3% of jobs
$10.47 - $11.56
2% of jobs
$11.56 - $12.65
6% of jobs
$13.70 is the 25th percentile. Wages below this are outliers.
$12.65 - $13.75
14% of jobs
The median wage is $14.68 / hr.
$13.75 - $14.84
29% of jobs
$14.84 - $15.93
15% of jobs
$15.93 - $17.02
4% of jobs
$17.84 is the 75th percentile. Wages above this are outliers.
$17.02 - $18.12
2% of jobs
$18.12 - $19.21
10% of jobs
$19.21 - $20.30
6% of jobs
$20.30 - $21.39
9% of jobs
$9
$15
$21
| Aspect | Overnight Net Promoter Score | Customer Service Representative |
|---|---|---|
| Primary Focus | Measuring customer loyalty and satisfaction through NPS | Handling customer inquiries and resolving issues |
| Work Environment | Data analysis, surveys, remote or office-based | Call centers, retail, or office settings |
| Required Skills | Data interpretation, communication skills, customer feedback analysis | Communication, problem-solving, patience |
While Overnight Net Promoter Score focuses on assessing customer loyalty via surveys, Customer Service Representatives engage directly with customers to resolve issues. Both roles are vital in customer experience management but differ in their core activities and skill sets.
Cities with the most Overnight Net Promoter Score job openings:
The most popular types of Net Promoter Score jobs are:
States with the most job openings for Overnight Net Promoter Score jobs include:
$17.50/hr
Full-time
Medical, Dental, Vision, Retirement
Re-posted 5 days ago
6.3
Based on 197 frontline employees who took The Breakroom Quiz
141st of 177 rated vehicle equipment hire
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Schedule: Nights & Weekends
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
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