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Overnight Net Promoter Score Jobs (NOW HIRING)

Hertz

Customer Service Associate

Madison, WI · On-site

$18/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

Hertz

Customer Service Associate

Kansas City, MO · On-site

$17.50/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

Hertz

Customer Service Associate

Wichita, KS · On-site

$15.50/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

Hertz

Customer Service Associate

Santa Barbara, CA · On-site

$21.50/hr

You will also partner with leadership to monitor and improve customer satisfaction metrics, including Net Promoter Score (NPS), and help implement action plans that enhance the customer experience.

Hertz

Customer Service Associate

Rochester, NY · On-site

$17.50/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

Hertz

Customer Service Associate

Milwaukee, WI · On-site

$17/hr

Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS ...

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Overnight Net Promoter Score information

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How much do overnight net promoter score jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight net promoter score in the United States is $15.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Overnight Net Promoter Score vs Customer Service Representative?

AspectOvernight Net Promoter ScoreCustomer Service Representative
Primary FocusMeasuring customer loyalty and satisfaction through NPSHandling customer inquiries and resolving issues
Work EnvironmentData analysis, surveys, remote or office-basedCall centers, retail, or office settings
Required SkillsData interpretation, communication skills, customer feedback analysisCommunication, problem-solving, patience

While Overnight Net Promoter Score focuses on assessing customer loyalty via surveys, Customer Service Representatives engage directly with customers to resolve issues. Both roles are vital in customer experience management but differ in their core activities and skill sets.

What cities are hiring for Overnight Net Promoter Score jobs?

Cities with the most Overnight Net Promoter Score job openings:

What are the most commonly searched types of Net Promoter Score jobs?

The most popular types of Net Promoter Score jobs are:

What states have the most Overnight Net Promoter Score jobs?

States with the most job openings for Overnight Net Promoter Score jobs include:

Overnight Net Promoter Score jobs near you

Part Time Customer Service Associate

The Hertz Corporation

Rochester, NY

$17.50/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

141st of 177 rated vehicle equipment hire

Job description

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.

Wage: $17.50/hr

Schedule: Nights & Weekends

Qualifications:

3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off the base rate of any standard Hertz rental   
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

#zip

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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