Medical Office Schedulerย
Full-Time | Remoteย
Jacksonville, FL (Corporate Location)ย
Dept: MRI
Job Summaryย
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.ย
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Key Responsibilitiesย
- Schedule consultations and follow-up appointmentsย
- Collect and update patient demographic and insurance informationย
- Verify insurance eligibility and process referralsย
- Manage incoming calls and route messages appropriatelyย
- Communicate with providers and referral officesย
- Maintainย accurateย patient records andย comply withย HIPAA regulationsย
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Qualificationsย
- High school diploma or GED preferredย
- 2+ years of healthcare experience (call center experience a plus)ย
- Knowledge of medical terminology and scheduling systemsย
- Strong communication, customer service, and computer skillsย
- Ability to multitask in a fast-paced, remote environmentย
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What We Offerย
- Competitive health benefits with HSAย
- 401(k) with company matchย
- Paid time off, paid holidays, and employee appreciation eventsย
- 24/7 Employee Assistance Programย