Raleigh, NC · On-site +1
$96K - $154K/yr
For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red ...
Raleigh, NC · On-site +1
$96K - $154K/yr
For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red ...
Raleigh, NC · On-site +1
$118K - $195K/yr
For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red ...
Raleigh, NC · On-site +1
$118K - $195K/yr
For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red ...
$13.55 - $17.06
16% of jobs
$20.56 is the 25th percentile. Wages below this are outliers.
$17.06 - $20.56
9% of jobs
$20.56 - $24.07
21% of jobs
The median wage is $25.07 / hr.
$24.07 - $27.57
15% of jobs
$27.57 - $31.08
9% of jobs
$33.27 is the 75th percentile. Wages above this are outliers.
$31.08 - $34.58
8% of jobs
$34.58 - $38.09
9% of jobs
$38.09 - $41.59
3% of jobs
$41.59 - $45.10
0% of jobs
$45.10 - $48.60
2% of jobs
$48.60 - $52.11
7% of jobs
$13
$30
$52
| Aspect | Remote Moderator | Content Reviewer |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes additional certifications in online community management | High school diploma or equivalent; sometimes certifications in content standards |
| Work Environment | Online, remote, community or social media platforms | Online, remote, social media or website platforms |
| Employer & Industry | Social media companies, online communities, gaming platforms | Media companies, social media platforms, e-commerce sites |
| Search & Comparison Intent | Often compared for online community management roles | Compared for content quality and compliance roles |
Remote Moderators and Content Reviewers both work online in similar environments, often for social media or online platforms. While their roles overlap, Remote Moderators focus on managing community interactions and enforcing rules, whereas Content Reviewers primarily evaluate content for compliance and quality standards. Both roles require similar credentials and are vital in maintaining safe, engaging online spaces.
As a remote moderator, you work from home to moderate the content of a message board, chat room, or another platform where users post and upload content. Your duties usually involve using the internet to access an online forum or discussion board, but you may also monitor social media accounts, patient healthcare reports, live debates, or survey responses. Remote moderators are frequently responsible for interpreting and enforcing the rules of a given setting, which may include deleting content, silencing speakers who break discussion rules, or directing people to remain on-topic. A moderator is a relatively broad term, so you may need to narrow your search to a specific type of role that best fits your experience and education.
$96K - $154K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
We're looking for a UX Researcher to join our UX Research Program and Practice team. You'll split your time between two modes of work: supporting embedded UX researchers across the organization through AI tooling development, knowledge management, maintaining standards and best practices and conducting hands-on research. This role is ideal for someone who cares deeply about research quality and has strong methodological knowledge, but wants to apply that expertise at the program level.
This role is located in Raleigh NC and no relocation support is given.
What you will doContribute to a shared repository of AI-driven UX research tools that augment and scale the research workflow.
Assist with evaluating AI output quality - assessing AI-generated research artifacts for accuracy, tone, bias, and interpretive validity.
Query and analyze the existing participant database (SQL, R, or Python) to identify sampling biases, demographic gaps, and representation issues.
Manage and improve recruitment infrastructure- participant panels, scheduling workflows, tooling, templates.
Maintain and evolve the team's standards and best practice documentation.
Partner with the Senior Researcher to build and maintain a structured research insights repository.
Conduct primary research as part of ongoing research programs (benchmarking, UX measurement, continuous interviews).
Conduct research using existing data sources - survey backlogs, customer feedback repositories, support tickets, prior study findings - to surface patterns and generate new insights.
Bachelor's degree in a relevant field (HCI, Psychology, Information Science, Social Sciences).or equivalent practical experience.
2+ years of experience conducting mixed-methods UX research (qualitative and quantitative).
Strong foundational knowledge of UX research methods - qualitative and quantitative - even though this role isn't conducting studies day-to-day
Experience with participant management, tooling, templates, or program coordination
Ability to review and give constructive feedback on research plans, guides, and deliverables
Organizational skills to manage taxonomies, repositories, and documentation at scale
Strong communication skills - can train, advise, and influence researchers and cross-functional partners
Exceptional writing and documentation skills, with the ability to translate complex methodologies into simple, enforceable criteria.
Attention to detail and a quality mindset - you notice when a screener has leading questions or a report buries the key finding
Plus:
Experience building or maintaining a research repository or knowledge management system
Experience developing research training programs or onboarding materials
Exposure to AI/LLM-based research tools or interest in how automation can support research workflows
Experience working in enterprise or B2B product environments
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
Comprehensive medical, dental, and vision coverage
Flexible Spending Account - healthcare and dependent care
Health Savings Account - high deductible medical plan
Retirement 401(k) with employer match
Paid time off and holidays
Paid parental leave plans for all new parents
Leave benefits including disability, paid family medical leave, and paid military leave
Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.