Remote Membership Management Jobs in Raleigh, NC

At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: The Ancillary and Facilities teams provide the structure and support that allow associates to deliver excellence with confidence and ensure that every community feels like home. We simplify Due Diligence, Transitions, Utilities, Facilities services, and Capital Managemen,t and strengthen Vendor partnerships so associates feel supported, clients feel confident, and residents feel at home.

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage a team of Regional Facility Managers
• Develop and manage the maintenance training curriculum by utilizing outside vendor trainings and partnering with RPM Living Training Department.
• Design and implement preventative maintenance program for all properties.
• Work with vendors, regional managers and lead maintenance technicians to identify cost saving opportunities with vendors.
• Negotiate and manage annual schedule of items to reduce long term costs.
• Assist and review scope of work for Capex items.
• Assist Regional Managers with troubleshooting larger maintenance issues.
• Recruit, interview, and onboard maintenance technicians.
• Inspect properties.
• Develop monthly Safety meetings.
• Other duties as assigned.

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• Prior experience as a Regional Maintenance Director in the multifamily industry
• Must have previous experience creating company-wide SOPs and training.
• EPA or HVAC Certification
• CPO certification preferred.
• Microsoft Office Suite, Project Management, Adobe, Yardi

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a remote position that requires quarterly travel throughout the Carolinas and Georgia, with additional travel as the business needs.   

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates 
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match 
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver's license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.