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Remote Managed Service Provider Jobs in Florida (NOW HIRING)

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Remote Managed Service Provider information

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Florida?

The most popular types of Managed Service Provider jobs in Florida are:

What are popular job titles related to Remote Managed Service Provider jobs in Florida?

For Remote Managed Service Provider jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Florida look for?

The top searched job categories for Remote Managed Service Provider jobs in Florida are:

What cities in Florida are hiring for Remote Managed Service Provider jobs?

Cities in Florida with the most Remote Managed Service Provider job openings:

Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Sarasota, FL • On-site, Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $19.00/hr.Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
Inbound/Outbound Calls
Deliver the highest level of customer service experience consistently
Manage customer accounts and provide technical support
Application Data Entry
Online chat inquiries as assigned
Interpret and follow defined procedures and policies
Creative problem-solving skills
Flexibility and adaptability to changing projects and updates
Time and task management (multitasking and task prioritization)
Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
Adhere to regulated guidelines for communications via all channels
Qualifications
Moderate to Advanced computer skills
High level of comfort learning new technology
High level of professionalism
Excellent verbal and written communication skills
Comfortable working from home
Self-motivated and success-driven
What We Offer
Paid Training
Full-Time, Seasonal role
Performance and attendance-based incentives, in addition to the base pay
The convenience of working from home
Collaborative and supportive team environment
401K Match
Individual Coverage HRA (ICHRA)
Paid time off (PTO)
Preferred Experience (not required)
Previous experience in customer support or technical support role
Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
Previous experience in a Call Center
Familiarity with CRM systems and practices
Spanish Bilingual, a plus

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