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Remote Live Chat Operator Jobs in Springfield, IL

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Remote Live Chat Operator information

See Springfield, IL salary details

$6

$21

$48

How much do remote live chat operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote live chat operator in Springfield, IL is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.14 and $24.35 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Live Chat Operator?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Operator position, and why are they important?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What is a Remote Live Chat Operator job?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What are popular job titles related to Remote Live Chat Operator jobs in Springfield, IL? For Remote Live Chat Operator jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Operator jobs in Springfield, IL look for? The top searched job categories for Remote Live Chat Operator jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Live Chat Operator jobs? Cities near Springfield, IL with the most Remote Live Chat Operator job openings:
Remote Live Chat Operator jobs near you
Infographic showing various Remote Live Chat Operator job openings in Springfield, IL as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $44,170 per year, or $21.2 per hour.
CQI Specialist - LPN/RN (Northern Illinois) (78484)

CQI Specialist - LPN/RN (Northern Illinois) (78484)

Centurion Health

Springfield, IL • Remote

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Centurion Health rating

6.4

Company rating: 6.4 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

643rd of 890 rated healthcare providers

Job description

Salary up to $100k (depending on experience)

Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections.   We are currently seeking a Full-time CQI Specialist to join our Regional Office team. This is a remote/traveling position. Candidates must reside in Northern Illinois and live a commutable distance to our sites for visits as needed (approximately 2-4 days/week). Occasional travel to Springfield, IL for regional meetings is also required. 

Based out of the regional office, the Statewide CQI Specialist develops and implements the Continuous Quality Improvement (CQI) program in accordance with the mission and strategic goals of the company, federal and state laws and regulations, accreditation standards and specific contractual requirements.

  • Licensure as a RN or Bachelor’s Degree (Master’s Degree preferred) in a clinical or allied health field from an accredited institution required
  • Certification as a Professional in Healthcare Quality (CPHQ) preferred
  • Minimum of two years of experience in health information, quality, utilization or risk management
  • Minimum of two years of experience in Quality Assurance/ Continuous Quality Improvement preferred
  • Knowledge of statistics, data collection, analysis and data presentation
  • Skilled in use of computer software for maintaining statistics and developing reports
  • Excellent problem solving and writing skills
  • Experience in a correctional setting preferred
  • Must be appropriately and actively certified in Cardio-Pulmonary Resuscitation (CPR)
  • Ability to obtain a security clearance, to include drug screen and criminal background check

We offer excellent compensation and comprehensive benefits for our full-time team members including:

  • Health, dental, vision, disability and life insurance
  • 401(k) with company match
  • Generous paid time off
  • Paid holidays
  • Flexible Spending Account
  • Continuing Education benefits
  • Much more...

What Centurion Health employees say

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