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Remote Live Chat Jobs in Springfield, IL (NOW HIRING)

Remote Live Chat information

See Springfield, IL salary details

$9

$24

$54

How much do remote live chat jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote live chat in Springfield, IL is $24.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.65 and $30.81 per hour, depending on experience, location, and employer.

What is a Remote Live Chat job?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What does a typical workday look like for someone in a Remote Live Chat position?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.

What are the key skills and qualifications needed to thrive in the Remote Live Chat position, and why are they important?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What are the most commonly searched types of Live Chat jobs in Springfield, IL? The most popular types of Live Chat jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Live Chat jobs? Cities near Springfield, IL with the most Remote Live Chat job openings:
Infographic showing various Remote Live Chat job openings in Springfield, IL as of June 2026, with employment types broken down into 68% Full Time, 21% Part Time, 7% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,467 per year, or $24.3 per hour.

Remote Inside Sales Representative

ForgeFit

Springfield, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Job Title: Remote Inside Sales RepresentativeCompany: ForgeFit
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
  • Handle inbound sales inquiries and proactively reach out to warm leads
  • Conduct virtual consultations with prospects via phone, video, and email
  • Educate potential customers on ForgeFit's product offerings and value
  • Build and manage a pipeline of opportunities using CRM tools
  • Follow up consistently to nurture relationships and close sales
  • Collaborate with fulfillment and support teams to ensure a seamless client experience
  • Meet or exceed monthly sales goals and performance targets

What We're Looking For
  • 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
  • Strong communication and relationship-building skills
  • Comfortable with outbound outreach and closing sales virtually
  • Self-motivated, goal-oriented, and highly organized
  • Passion for fitness or knowledge of gym equipment is a bonus

What We Offer
  • Competitive base pay + commission (uncapped earning potential)
  • Comprehensive benefits including medical, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Comprehensive onboarding and ongoing product training
  • Opportunities for professional development and advancement
  • A chance to represent a brand that delivers real value to its customers

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.