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Remote Live Chat Jobs in Pekin, IL (NOW HIRING)

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · Remote

$16.75 - $22/hr

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · On-site +1

$16.75 - $22/hr

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other ...

Bump Health

Customer Experience Specialist- Remote

Peoria, IL · Remote

$17.50 - $23/hr

Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other ...

HMG Careers

Remote Customer Service and Sales

Pekin, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Customer Service and Sales

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

HMG Careers

Remote Customer Service and Sales

Peoria, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

To answer incoming telephone, chat, and email inquiries from our customers in a timely, courteous, and efficient manner. Hourly Rate of Pay: $18.50 Available Shifts: * 10:30 AM to 7:00 PM (Monday ...

Maui Jim

Customer Service Representative

Peoria, IL · On-site +1

$18.50/hr

To answer incoming telephone, chat, and email inquiries from our customers in a timely, courteous, and efficient manner. Hourly Rate of Pay: $18.50 Available Shifts: * 10:30 AM to 7:00 PM (Monday ...

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Remote Live Chat information

What is a Remote Live Chat job?

A Remote Live Chat job involves providing customer support, answering inquiries, and assisting users through an online chat platform. Agents typically help customers with troubleshooting, product details, or general support in real time. This role requires strong communication skills, the ability to multitask, and a fast typing speed. It allows employees to work from home while ensuring customers receive prompt and helpful responses. Many industries, including e-commerce and tech support, hire remote chat agents.

What are the key skills and qualifications needed to thrive in the Remote Live Chat position, and why are they important?

To excel as a Remote Live Chat agent, you need strong written communication skills, customer service experience, and basic computer proficiency, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required, though formal certifications are not always necessary. Excellent problem-solving abilities, empathy, and the ability to multitask under pressure help individuals stand out in this role. These skills ensure efficient, positive customer interactions and contribute to overall client satisfaction in a virtual environment.

What does a typical workday look like for someone in a Remote Live Chat position?

A typical day as a Remote Live Chat agent involves promptly responding to customer inquiries via a chat interface, resolving issues, and escalating complex cases as needed. You’ll likely manage multiple chat conversations simultaneously while maintaining accurate records in customer management systems. Most roles require collaboration with other departments, such as technical support or sales, to ensure customers receive accurate and timely assistance. While the work is fast-paced, it offers flexibility, opportunities to develop strong customer service skills, and a supportive virtual team environment.
More about Remote Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Pekin, IL? The most popular types of Live Chat jobs in Pekin, IL are:
What are popular job titles related to Remote Live Chat jobs in Pekin, IL? For Remote Live Chat jobs in Pekin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat jobs in Pekin, IL look for? The top searched job categories for Remote Live Chat jobs in Pekin, IL are:
What cities near Pekin, IL are hiring for Remote Live Chat jobs? Cities near Pekin, IL with the most Remote Live Chat job openings:
Remote Live Chat jobs near you
Infographic showing various Remote Live Chat job openings in Pekin, IL as of May 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Remote Customer Service Representative

Next Stop Travel

Peoria, IL • Remote

$15.75 - $21.25/hr

Part-time

Posted 7 days ago

Job description

Company Overview:
Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure amp; Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

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