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Remote Listener Jobs in Raleigh, NC (NOW HIRING)

Excellent presentation, verbal, written and listening communication skills with ability to engage ... This role is fully remote and not tied to any specific office location. While there are no regular ...

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Remote Listener information

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How much do remote listener jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote listener in Raleigh, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.61 per hour, depending on experience, location, and employer.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.
What are the most commonly searched types of Listener jobs in Raleigh, NC? The most popular types of Listener jobs in Raleigh, NC are:
What are popular job titles related to Remote Listener jobs in Raleigh, NC? For Remote Listener jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Raleigh, NC look for? The top searched job categories for Remote Listener jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Listener jobs? Cities near Raleigh, NC with the most Remote Listener job openings:
Infographic showing various Remote Listener job openings in Raleigh, NC as of May 2026, with employment types broken down into 32% Full Time, 52% Part Time, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,380 per year, or $20.4 per hour.

AVP, Corporate Transformation Advisory Delivery Manager (REMOTE)

Archgroup

Raleigh, NC • Remote

$98K - $155.70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Position Summary

The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.

Responsibilities and Accountabilities

  • Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.

  • Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).

  • Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.

  • Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function .

  • Responsible for the consistent and successful delivery of agreed standard work.

  • Guide training and problem solving workshops with senior managers & teams.

  • Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.

  • Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.

Required Skills and Abilities

  • Diversity & Inclusion Aptitude

  • Ability to work well with a variety of different individuals

  • LEAN Transformation experience

  • Operational and Analytical thinking

  • Effective communication, listening and facilitation skills

  • Insurance knowledge and strong business acumen

  • Strong organizational skills with high level of attention to detail

  • High Emotional Quotient and Professionalism

Education and Experience

  • 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change

  • Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)

  • Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)

  • Proven track record developing and/or implementing Lean/continuous improvement initiatives

  • Demonstrated ability to effectively interpret data and measure performance

  • Ability to handle changing priorities and use good judgment when working in challenging situations

  • Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company

  • Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools

  • Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences

  • Strong ability to facilitate, teach & coach diverse set of audience

  • Able to work collaboratively in a team environment, and deliver effective consulting and coaching

  • High degree of integrity and ability to handle confidential matters and sensitive situations with discretion

  • Demonstrate proficiency in project and program management

  • Demonstrate proficiency in data mining and analysis.

  • Bachelor's degree with related experience or Master's in related field required. Work experience may substitute for education requirement.

  • Professional Lean Certification (is a plus)

40%-50% travel expected

#LI-EO1

#LI-Remote

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$98,000 - $155,700/year

  • Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.

  • Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.

10200 Arch Capital Services LLC