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Remote Listener Jobs in Raleigh, NC (NOW HIRING)

USM

AEM Architect - REMOTE - GC, USC

Raleigh, NC · Remote

$196K/yr

AEM Architect - REMOTE Location: Raleigh, NC Duration: 12+ Months Contract * Expertise with Adobe ... Excellent communication and presentation skills with the capability to listen and influence ...

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How much do remote listener jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote listener in Raleigh, NC is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Raleigh, NC? The most popular types of Listener jobs in Raleigh, NC are:
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Infographic showing various Remote Listener job openings in Raleigh, NC as of June 2026, with employment types broken down into 2% Internship, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,380 per year, or $20.4 per hour.
AEM Architect - REMOTE - GC, USC

AEM Architect - REMOTE - GC, USC

USM

Raleigh, NC • Remote

$196K/yr

Other

Posted 10 hours ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Need only GC, USC only

Job Title: AEM Architect - REMOTE

Location: Raleigh, NC

Duration: 12+ Months Contract

Job Description:

  • Expertise with Adobe Experience Manager (AEM, AEM Assets)
  • Expertise architecting/operating AEM solutions builds, deployments, migrations.
  • Expertise architecting/operating AEM solutions in VPC Hosting environments

QUALIFICATIONS

  • Expertise with Adobe Experience Manager (AEM, AEM Assets)
  • Expertise architecting/operating AEM solutions builds, deployments, migrations.
  • Expertise architecting/operating AEM solutions in VPC Hosting environments
  • Substantial experience delivering and supporting solution within the digital marketing or Multi-Channel Marketing processes
  • Demonstrated experience of successfully managing vendors and IT BPO outsourcing
  • Demonstrated success in Managing IT services and projects to meet the needs of business within agreed SLAs, time and budget
  • Demonstrated up to date knowledge of service operations policies, processes, procedures for service delivery, and reporting procedures. In particular the applications and continuous improvement of ITIL processes
  • Demonstrates an understanding of service definition and process improvement methodologies
  • Is familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for delivering information services in VPC environment
  • Excellent communication and presentation skills with the capability to listen and influence stakeholders at all Levels
  • Has the ability to make appropriate technical decisions, initiating action to resolve operational issues
  • Staff development experience
  • Working knowledge of software development tools and methodologies
  • Excellent communication skills with an ability to right level conversations
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Work with global teams supporting global AEM solutions

Skills Needed: (Mention in Years)

Total IT -

Total US -

Thank You,

Lakshmi.

(Sr. IT Technical Recruiter)

Additional Information

If you are interested please share your resume to tlakshmis@usmsystems(dot)com or you can call me directly on 703-953-1861.

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