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Remote Listener Jobs in Decatur, GA (NOW HIRING)

Abbott

Remote Care Technician I

Atlanta, GA · On-site +1

Title: Technician I, Remote Care Location: Atlanta, GA Duration: 12 Months 100% Onsite Summary ... Listening and computer skills necessary. * Troubleshooting skills. Med background not necessary but ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Active listening skills and great communication * Attention to detail and organizational skills ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Exceptional communication and active listening skills, with the ability to build rapport and handle ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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How much do remote listener jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote listener in Decatur, GA is $20.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $23.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What job categories do people searching Remote Listener jobs in Decatur, GA look for? The top searched job categories for Remote Listener jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Listener jobs? Cities near Decatur, GA with the most Remote Listener job openings:
Remote Listener jobs near you

Remote Care Technician I

Abbott

Atlanta, GA • On-site, Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Abbott rating

7.9

Company rating: 7.9 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

151st of 521 rated manufacturers

Job description

Title: Technician I, Remote Care
Location: Atlanta, GA
Duration: 12 Months
100% Onsite
Summary:
Qualified candidate(s) will join the SJM Remote Care Technical Support team in handling calls from patients and submitting orders for replacement equipment. Calls must be accurately logged and data accurately entered using prescribed tools and processes. Calls handled may be incoming or outgoing and proper handling of patient information is critical. Training and phone mentoring will be provided. Bilingual preferred (Spanish) but not required. Computer skills a must.
  • Candidates must have strong attention to detail, be able to exercise patience while working with patients/customers, multi tasking ability, and excellent customer service skills.
  • Bachelor's preferred.
  • Supporting Cardiomems group.
  • Technical support role. Patients call in center. Can be high volume at times.
  • Listening and computer skills necessary.
  • Troubleshooting skills. Med background not necessary but preferred.
  • 1-2 years exp or Associates with 3-5 exp will work. Operational support background (sales/tech support) will work in lieu of medical exp.
  • Full training will be provided. Candidates who are flexible, detail oriented, good at multi-tasking, able to succeed in a fast paced environment are highly desirable.
  • Technical aptitude also highly desirable.

skills:
  • Team collaboration - working cross functionally with clinical, IT and field teams
  • Accountability & follow through on daily tasks
  • Multitasking under high pressure - balancing conversation on the phone, documentation and system navigation simultaneously
  • Active listening, clear and empathetic communication
  • Resilience & composure - staying calm with high call volumes and complex issues

Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High-Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
  • Published on 22 Jun 2026, 11:08 PM

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