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Remote Linux Help Desk Jobs in Madison, WI (NOW HIRING)

Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a ... Location: This role is fully remote work. How you'll make an impact * Apply claims management ...

Remote Linux Help Desk information

See Madison, WI salary details

$12

$23

$34

How much do remote linux help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote linux help desk in Madison, WI is $23.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.15 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

What are the most commonly searched types of Linux Help Desk jobs in Madison, WI? The most popular types of Linux Help Desk jobs in Madison, WI are:
What are popular job titles related to Remote Linux Help Desk jobs in Madison, WI? For Remote Linux Help Desk jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Remote Linux Help Desk jobs in Madison, WI look for? The top searched job categories for Remote Linux Help Desk jobs in Madison, WI are:
What cities near Madison, WI are hiring for Remote Linux Help Desk jobs? Cities near Madison, WI with the most Remote Linux Help Desk job openings:
Director of Information Technology

Director of Information Technology

State Collection Service Inc

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

The Great State Team is seeking a Director of Information Technology to join our fast-growing team! As the Director of Information Technology you would provide operational leadership for the organization's Information Technology department. This role oversees the daily operations of the File Processing, Application Development, and IT Help Desk teams while serving as the primary technology liaison for internal departments, clients, and vendors.
Working closely with the Director of Infrastructure and Chief Security Officer, the Director of IT ensures technology initiatives, operational priorities, security requirements, and client needs are aligned with organizational objectives. This position is responsible for delivering reliable technology services, leading client implementations and audits, managing IT priorities, and driving continuous improvement across the department.
**Veterans and Military Spouses Encouraged to Apply**
Primary Duties and Responsibilities:
  • Lead the day-to-day operations of the IT department.
  • Manage the File Processing, FACS Development, Artiva Development, and IT Help Desk teams.
  • Serve as the primary point of contact for technology-related requests from internal departments and clients.
  • Collaborate with the Director of Infrastructure and Chief Security Officer to coordinate infrastructure, security, and operational initiatives.
  • Prioritize IT projects, production support, development requests, and operational improvements.
  • Oversee client technology implementations, file integrations, and ongoing technical relationships.
  • Lead client technology meetings, security reviews, audits, HITRUST, SOC 2, and compliance initiatives.
  • Ensure IT service levels, issue resolution, and customer satisfaction meet organizational expectations.
  • Assist with technology budgeting, vendor management, staffing, and resource planning.
  • Promote automation, process improvement, and adoption of new technologies.
  • Develop departmental procedures, documentation, and operational standards.
  • Perform other duties as assigned.

Experience
  • 7+ years of Information Technology experience.
  • 5+ years of experience leading IT teams.
  • Experience managing application development, IT operations, or technical support organizations.
  • Experience working directly with clients, vendors, and executive leadership.
  • Healthcare revenue cycle, collections, or financial services experience preferred.

Knowledge, Skills & Abilities
  • Strong leadership and team management skills.
  • Excellent communication and relationship-building abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong understanding of IT operations, software development, infrastructure, and cybersecurity.
  • Excellent analytical, organizational, and problem-solving skills.
  • Ability to communicate effectively with technical and non-technical audiences.
  • Commitment to customer service, continuous improvement, and operational excellence.

Preferred Technical Knowledge
  • FACS Collection System
  • Artiva Collection Platform
  • InterSystems Caché / ObjectScript
  • Microsoft SQL Server
  • Snowflake
  • C#/.NET
  • Microsoft Azure and Microsoft 365
  • REST APIs and system integrations
  • Agile/Scrum software development methodologies

Education
  • Bachelor's degree in Information Technology, Computer Science, Business, or related field preferred.

We Offer a Comprehensive Benefits Package:
  • Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts.
  • Paid time off and annual profit sharing.
  • 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day
  • Family Friendly Events
  • Wellness Programs/Gym Reimbursement
  • All necessary equipment and technical support provided.

* Benefits eligibility is dependent upon FTE Status and Position
*All offers of employment are contingent upon successful completion of all post offer processing.
Your next great career move could be a click away. Apply now!
State Collection Service is an Equal Opportunity Employer All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Applicants requiring reasonable accommodation in the application or interview process should notify State Collection Service at 800.477.7474.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.
Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM