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Remote Level 2 It Support Jobs in Minnesota (NOW HIRING)

Summer 2027 IT Internship

Saint Paul, MN · On-site +1

$15.25 - $20.50/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Maple Grove, MN · On-site +1

$23.25 - $33.25/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$15.50 - $20.75/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$15 - $19.75/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$15.75 - $21/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Eden Prairie, MN · On-site +1

$15.25 - $20.50/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$15.75 - $21/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$23.25 - $33.25/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Saint Paul, MN · On-site +1

$23.25 - $33.25/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Maple Grove, MN · On-site +1

$15.25 - $20.50/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Saint Paul, MN · On-site +1

$23.25 - $33.25/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Summer 2027 IT Internship

Minneapolis, MN · On-site +1

$15 - $19.75/hr

... support for eligible interns. As an IT intern, you will have broad exposure to our global ... Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship ...

Temporary IT Project Manager

Minneapolis, MN · Remote

$102K - $121K/yr

Minneapolis, MN, Remote w/ travel Compensation: $100k-$125k, depending on experience. Position ... We are seeking a highly skilled and experienced Temporary IT Project Manager to join our dynamic ...

Temporary IT Project Manager

Minneapolis, MN · Remote

$102K - $121K/yr

Minneapolis, MN, Remote w/ travel Compensation: $100k-$125k, depending on experience. Position ... We are seeking a highly skilled and experienced Temporary IT Project Manager to join our dynamic ...

Temporary IT Project Manager

Minneapolis, MN · Remote

$102K - $121K/yr

Minneapolis, MN, Remote w/ travel Compensation: $100k-$125k, depending on experience. Position ... We are seeking a highly skilled and experienced Temporary IT Project Manager to join our dynamic ...

Application Architect (IT)

Minnetonka, MN · On-site +1

$70K - $140K/yr

... support integration. The role also ensures strong data governance, system performance, and ... Provide high-level estimates and assess solution complexity for new initiatives. * Guide teams on ...

Showing results 41-60

Remote Level 2 It Support information

What is a remote level 2 IT support?

Remote Level 2 IT Support professionals provide technical assistance to users by resolving more complex IT issues that cannot be solved by Level 1 support. They work remotely to troubleshoot software, hardware, and network problems, often using remote access tools and advanced diagnostic methods. These specialists may also escalate unresolved issues to higher-level engineers, maintain documentation, and contribute to system improvements. Strong communication skills and in-depth technical knowledge are essential for this role.

What skills and qualifications are needed for remote level 2 IT support?

To excel as a Remote Level 2 IT Support specialist, you need advanced troubleshooting skills, strong knowledge of operating systems and networks, and usually a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Windows Support. Familiarity with remote desktop tools, ticketing systems, and diagnostic utilities is essential for resolving complex user issues. Outstanding communication, patience, and problem-solving abilities help build trust and efficiently assist users remotely. These competencies ensure timely resolution of technical problems, minimize downtime, and maintain high levels of user satisfaction in a distributed work environment.

What challenges do remote level 2 IT support professionals face and how can they address them?

Remote Level 2 IT Support professionals often encounter challenges such as troubleshooting complex technical issues without physical access to devices, managing multiple support tickets simultaneously, and communicating clearly with end-users who may have varying levels of technical knowledge. To address these challenges, it's important to leverage remote diagnostic tools, maintain organized ticket management, and develop strong communication skills to guide users through solutions. Regular collaboration with Level 1 and Level 3 support teams also helps ensure escalated issues are resolved efficiently and knowledge is shared across the team.

What is the difference between Remote Level 2 It Support vs Remote Help Desk Technician?

AspectRemote Level 2 It SupportRemote Help Desk Technician
CertificationsCompTIA A+, Network+; Microsoft CertifiedCompTIA A+; Basic certifications
Work EnvironmentTechnical support, troubleshooting complex issuesCustomer support, basic troubleshooting
Employer UsageIT departments, managed service providersHelp desk services, IT support companies
Search IntentTechnical problem-solving, advanced supportBasic support, customer service

Remote Level 2 It Support involves handling more complex technical issues, requiring advanced certifications and troubleshooting skills. In contrast, Remote Help Desk Technicians focus on basic customer support and initial troubleshooting. Both roles are essential in IT support but differ in complexity and responsibilities.

What are popular job titles related to Remote Level 2 It Support jobs in Minnesota?

For Remote Level 2 It Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Level 2 It Support jobs in Minnesota look for?

The top searched job categories for Remote Level 2 It Support jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Level 2 It Support jobs?

Cities in Minnesota with the most Remote Level 2 It Support job openings:

Infographic showing various Remote Level 2 It Support job openings in Minnesota as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution.

Summer 2027 IT Internship

Medtronic

Saint Paul, MN • On-site, Remote

$15.25 - $20.50/hr

Full-time, Temporary, Internship

Posted 12 days ago


Medtronic rating

7.8

Company rating: 7.8 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

176th of 540 rated manufacturers


Job description

CAREERS THAT CHANGE LIVES

The possibilities at the intersection of medicine and technology are endless, which means endless opportunities to make your mark on the world. You have learned a lot to get here — and we want you to keep growing. With our expanding portfolio of innovative products and services, Medtronic is a global leader in healthcare technology, serving 72+ million patients annually across 150+ countries and more than 70 disease states. We are dedicated to improving lives by putting patients at the center of everything we do and empowering employees to make a meaningful impact every day.

Every role contributes to better patient outcomes, offering the opportunity to build a career defined by purpose, growth, and impact. Our summer internships are full-time (40 hours/week), paid positions lasting 10-11 weeks. We offer competitive compensation, educational and social programming throughout the summer, as well as housing assistance and relocation support for eligible interns.

As an IT intern, you will have broad exposure to our global organizations and leadership teams. Your participation in special projects and strategic initiatives will be critical to overall success of our business strategies.

 Develop digital healthcare and virtual reality platforms that help patients, doctors, and hospital networks collaborate.

 Use human-centered design principles to improve system usability for our 90,000 plus employees and millions of customers worldwide.

 Leverage data analytics and statistical methods to develop business centric insights to support decision making.

 Identify and recommend new ways to save money and time by streamlining business processes, applications, and systems.

 Assess our Global IT security and identify meaningful solutions to mitigate risk.

Location and Work Model

The IT Internships are based in Minneapolis, MN. All interns must reside in the U.S. for the duration of the internship. Medtronic is working a minimum of 4 days a week onsite as part of its commitment to professional growth, cross-functional collaboration, and engineering the extraordinary.

Must Have: Minimum Requirements

To be considered for a Summer 2027 IT Internship, your resume must clearly demonstrate how you meet each of these basic requirements.

 Working toward a bachelor’s degree in management information systems, computer information systems, business information systems, a related information systems or business analytics major with an anticipated graduation date of Winter 2027, Spring 2028.

 Ability to participate full time, 40 hours per week, as part of the intern cohort from June 1- August 14 for semester system programs or June 15-August 21 for quarter system programs.

 Legally authorized to work in the U.S. on a full-time basis and do not require sponsorship now or in the future for an employment visa. The Medtronic Summer Internship Program does not provide work authorization sponsorship for summer intern positions. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for the Medtronic Summer Internship Program.

Nice to Have: Preferred Requirements

 Minimum cumulative GPA of 3.0 on a 4.0 scale

 Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word), Power BI, AWS, SQL, Python, or similar technologies

 Experience developing dashboards, reports, data visualizations, or data-driven insights

 Experience collaborating on team-based academic, research, internship, or organizational projects

 Relevant coursework, projects, research, certifications, and/or internship experience in IT, computer science, data analytics, business analytics, engineering, or related fields

 Experience applying data analysis and technical skills to solve business or operational challenges

About Medtronic

Together, as one of the largest Medical Device companies in the country, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future and engineer the extraordinary.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)


What Medtronic employees say

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Benefits

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