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Remote Laboratory Service Engineer Jobs in Texas

ServiceNow Platform Engineer

Dallas, TX ยท On-site +1

$70K - $140K/yr

Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

The Service Account Engineer III will apply experience and knowledge to provide training, guidance ... Must have an affinity for troubleshooting and problem solving #LI-JL1 #LI-REMOTE Salary and ...

$75K - $85K/yr

Remote position and candidates can be located anywhere in the US. There will be in excess of 75% travel. The Emergency Call Handling (ECH) Field Engineer will report to the ECH Field Engineer Manager.

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

Define, monitor, and continuously improve service KPIs and operational health indicators to drive ... SRE, and DevOps disciplines. * Ideation & Intake: Serve as the primary intake point for new ...

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Remote Laboratory Service Engineer information

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

How does a Remote Laboratory Service Engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What are Remote Laboratory Service Engineers?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

What are the key skills and qualifications needed to thrive as a Remote Laboratory Service Engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.
What are the most commonly searched types of Laboratory Service Engineer jobs in Texas? The most popular types of Laboratory Service Engineer jobs in Texas are:
What are popular job titles related to Remote Laboratory Service Engineer jobs in Texas? For Remote Laboratory Service Engineer jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Remote Laboratory Service Engineer jobs? Cities in Texas with the most Remote Laboratory Service Engineer job openings:

ServiceNow Platform Engineer

Huntington

Dallas, TX โ€ข On-site, Remote

$70K - $140K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago


Job description

Description

This position is available to be filled at any Huntington Corporate office location (see location options on posting)

Summary:

The ServiceNow Platform Engineer provides technical and consultative support on the most complex technical matters.Provides technical and consultative support on the most complex technical matters. Analyzes, designs, and develops systems based upon user specifications. Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends. May assist with identifying training needs or with training of less experienced staff. May serve as project leader for specific projects.

Detailed Description:

  • Manage and resolve issues against ServiceNow applications
  • Advise internal teams and lines of business regarding process and technology inefficiencies within the platform
  • Perform routine maintenance to include performance monitoring and error identification/ remediation
  • Maintain and improve the overall stability of the platform ensuring best practices are identified and incorporated into the platform
  • Experience with ServiceNow best practices and understand the best solutions to remediate technical debt in the Now platform
  • Manage Instance Security, User/Group access, roles and associated relationships, and Access Control Lists (ACLs)
  • Provide training and knowledge across the platform to our internal team and external business partners
  • Develop reporting strategy and maintenance plan for platform wide reporting
  • Strong knowledge and experience with object-oriented programming (OOP)

Basic Qualifications:

  • Bachelor's Degree or 4+ additional years of equivalent experience.
  • 5+ years of ServiceNow platform engineering or related technical experience.

Preferred Qualifications:

  • Configuration and modification of the ServiceNow platform in the following areas IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, HR Service Delivery, Security Operations, Governance, Risk & Compliance (GRC) or Integrated Risk Management (IRM), Software Asset Management (SAM), IT Business Management (ITBM), and IT Operations Management (ITOM)
  • Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences
  • Knowledge and Experience working with Web Services, REST, JSONv2


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

$70,000.00 - $140,000.00 Annual Salary

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.