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Remote Laboratory Service Engineer Jobs in Dallas, TX

Hologic Inc.

Manager, Field Service

Dallas, TX · Remote

$98K - $150K/yr

Lead, coach, and develop a high-performing team of Field Service Engineers. * Drive customer ... Previous experience leading and developing remote, field-based teams. * Strong customer-facing ...

GE HealthCare

Field Engineer 1 - Dallas, TX

Dallas, TX · On-site +1

Work with experienced field engineers on basic troubleshooting and service repair needs on ... Remote We will not sponsor individuals for employment visas, now or in the future, for this job ...

GE HealthCare

Field Engineer 2 - Dallas, TX

Dallas, TX · On-site +1

... services for complex medical imaging equipment and related systems at customer sites. You will ... This role is located in Dallas, TX. This role is remote. Relocation is available. GE HealthCare is ...

Wood Plc

Distribution Engineer (remote)

Dallas, TX · On-site +1

Overview / Responsibilities Wood Process & Energy business performs consulting and EPCM services ... Reporting to the Manager, Distribution Engineering. This position is a remote position or is a ...

ICF

Substation Physical Engineer - REMOTE

Dallas, TX · Remote

$97K - $124K/yr

... engineering services for our clients. Why you will love working here: * Quality of life: Fully ... remote, flexible schedule, work-life balance * Investment in the community: Donation matching ...

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All JobsLaboratory Service Engineer JobsRemote Laboratory Service Engineer JobsRemote Laboratory Service Engineer Jobs in Dallas, TX

Remote Laboratory Service Engineer information

See Dallas, TX salary details

$16

$47

$71

How much do remote laboratory service engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote laboratory service engineer in Dallas, TX is $47.40, according to ZipRecruiter salary data. Most workers in this role earn between $36.39 and $59.47 per hour, depending on experience, location, and employer.

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

How does a remote laboratory service engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What is a remote laboratory service engineer?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

What are the key skills and qualifications needed to thrive as a remote laboratory service engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.

What are popular job titles related to Remote Laboratory Service Engineer jobs in Dallas, TX?

For Remote Laboratory Service Engineer jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Laboratory Service Engineer jobs in Dallas, TX look for?

The top searched job categories for Remote Laboratory Service Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Laboratory Service Engineer jobs?

Cities near Dallas, TX with the most Remote Laboratory Service Engineer job openings:

Remote Laboratory Service Engineer jobs near you
Infographic showing various Remote Laboratory Service Engineer job openings in Dallas, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $98,592 per year, or $47.4 per hour.

Field Service Engineer

Park Place Technologies

Dallas, TX • On-site

Full-time

Re-posted 11 days ago

Park Place Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

86th of 223 rated it services

Job description

Field Service Engineer
Are you someone who thrives on helping others? Enjoys solving challenging technical problems? Is passionate about working hands-on with computer hardware? Then you may be interested in the Field Service Engineer (FSE) position that we have available.
It's an opportunity to join a team that meets the 24/7 data center maintenance needs of local customers with a focus on delivering exceptional service with each interaction. You will provide onsite system diagnostic and analysis support to customers within a geographical territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement (SLA) with Park Place Technologies. Specifically, it will be responding to customers' system failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.
This role requires driving to different customer sites within a 120-mile radius for assigned service calls. You will use your own vehicle and be reimbursed for travel expenses. You will work Monday-Friday, 8am-5pm and also must be willing to participate in after-hours, on-call rotation responding to customer issues and servicing all equipment regardless of product training within the designated service area.
What you'll be doing:
Customer Support
  • Ensure timely, professional and effective response to customer service needs to maintain a high level of customer satisfaction
  • Provide effective problem analysis and identification remotely before arrival at customer site; determine needed parts and documentation to minimize down time and multiple trips
  • Perform service in a cost-effective manner, displaying professional attitude and courtesy while on site
  • Maintain effective communication with customer and our customer support center during repair process and any projected delay
  • Analyze software and hardware error logs, utilizing diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair
  • Analyze, diagnose, troubleshoot and repair data center hardware (including mid- to high-end servers and storage devices) as well as storage area network and systems configuration and compatibility problems
  • Utilize multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes
  • Follow customer specific repair procedures; assess current and future customer needs based on usage of the system

Inventory/Parts Management
  • Determine needed parts and quantities based on contracts in service area
  • Return bad or excess parts in a timely manner
  • Manage accurate inventory count (daily and as required) and perform bi-yearly physical count inventory

Administrative
  • Accurately complete and timely return audit forms, email replies, timesheets and expense reports
  • Attend and participate in regularly scheduled team meetings
  • Account for all activities correctly using Field Point time reporting utility

What we're looking for:
  • Experience working with OEM data center hardware with ability to grasp new products/concepts
  • Successful prior field experience
  • Strong troubleshooting skills; CompTia A+ and Server + preferred
  • Availability for after hours, on-call rotation to support customer needs
  • Must possess a valid driver's license and an appropriate driving record based on the position travel requirements
  • Ability to lift up to 50 pounds, stand and walk for extended periods of time, pull, lift, squat, reach, bend, and stoop to equipment, parts, and supplies. This is an active position that requires walking, standing, squatting, bending, and driving for over 50% of the workday. Potential requirement for work at height, including the use of ladders
  • Must be able to pass customer background screenings in addition to Park Place Technologies pre-employment screening

Bonus Points:
  • Certification and other OEM computer hardware certifications from major vendors such as Dell, IBM, HP, etc. are helpful
  • Bachelor's degree in related field (i.e. Computer Science, Engineering) or equivalent experience preferred

Education:
  • High School Degree required

Travel:
  • Must be able to travel to client sites up to 75% of the time within a predetermined territory radius (up to 4+ hours/one way by car)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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