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Remote L3 Support Engineer Jobs in Atlanta, GA (NOW HIRING)

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · On-site +1

$125K - $160K/yr

... s Engineer for a 100% remote position supporting a large federal government healthcare ... In this role, you will support the design, implementation, and maintenance of a secure Azure-based ...

Substation Design Engineer

Peachtree Corners, GA · Remote

$100K - $128K/yr

Remote consideration may be available for highly qualified candidates depending on experience and ... Perform and support engineering design for high-voltage and extra-high-voltage substations and ...

Substation Design Engineer

Peachtree Corners, GA · Remote

$100K - $128K/yr

Remote consideration may be available for highly qualified candidates depending on experience and ... Perform and support engineering design for high-voltage and extra-high-voltage substations and ...

Remote-Data Engineer- Only W2

Atlanta, GA · Remote

$110K - $132K/yr

Data Engineer Location: Remote Role Focus: Pipeline Development + Support Key Skills / Responsibilities: Build and maintain ETL pipelines Support batch + CDC ingestion (including mainframe) Data ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as ... engineering and development teams * First line of troubleshooting for remote networks * Adaptive ...

Showing results 21-40

Remote L3 Support Engineer information

See Atlanta, GA salary details

$15

$38

$65

How much do remote l3 support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote l3 support engineer in Atlanta, GA is $38.34, according to ZipRecruiter salary data. Most workers in this role earn between $28.41 and $44.86 per hour, depending on experience, location, and employer.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What job categories do people searching Remote L3 Support Engineer jobs in Atlanta, GA look for? The top searched job categories for Remote L3 Support Engineer jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote L3 Support Engineer jobs? Cities near Atlanta, GA with the most Remote L3 Support Engineer job openings:
Infographic showing various Remote L3 Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 100% Remote job distribution, with an average salary of $79,750 per year, or $38.3 per hour.

Distribution Engineer (remote)

Wood Plc

Atlanta, GA • On-site, Remote

Full-time

Re-posted 5 days ago


Job description

Overview / Responsibilities

Wood Process & Energy business performs consulting and EPCM services for many of North America's power generation and power distribution companies. 

Wood currently has exciting opportunities for an Intermediate Distribution Engineer. Reporting to the Manager, Distribution Engineering.

This position is a remote position or is a hybrid position in any of the following offices - West Palm Beach, FL, Orlando, FL or Los Angeles, CA.

If you have a successful track record and thrive on challenges in a fast-paced environment, this is the opportunity for you.

Key Responsibilities

  • Engineering of distribution electrical projects through the entire project lifecycle: from conceptual and feasibility, though detailed design, to construction and service
  • Leading or supporting overhead and underground distribution engineering projects defining scopes of work, completing cost estimates, performing engineering calculations, interconnection studies and developing detailed design drawings
  • Supporting the preparation of technical specifications, tender documents, technical reports, and project calculations.
  • Providing construction support and overall project engineering coordination (as required)
  • Responding to information requests during construction and completing project documentation including preparation of record drawings
  • Leading a team of engineers and designers when required to successfully deliver a portfolio of projects
  • Maintaining and enhancing relationships with other design disciplines and external stakeholders and assist team leads and managers
  • Traveling and visiting project sites during design and construction (as required)
Skills / Qualifications
  • Electrical Engineering Degree from a recognized university along with a Professional Engineering Designation or eligibility for registration
  • 5+ years of overhead and underground distribution engineering experience serving utilities in North America
  • Knowledge of CSA/IEC/NESC/IEEE Standards and Codes and major utility Engineering Standards
  • Knowledge of electrical design including the selection and installation of conductors, insulators, switchgears, circuit breakers, fuses and other distribution equipment
  • Knowledge of smart infrastructure equipment such as automatic feeder switches, remote sensing switching, remote sensing cap banks and other smart equipment
  • Knowledge of PV's and EV's
  • Strong verbal and written communication skills
  • Able to collaborate and communicate effectively with internal and external stakeholders
  • Able to exercise initiative when resolving issues and in adapting and applying procedures to address unusual situations
  • Able to take on responsibility for your outputs on high-profile projects and grow professionally with our expanding organization
  • Clean driving record/abstract
  • The following qualifications are considered an asset:

- Knowledge of structural, civil and geotechnical aspects of distribution engineering- Knowledge of overhead systems design and the use of PLS-CADD- Knowledge of interconnecting DER's and modeling interconnection studies- Experience in power system analysis (such as voltage drop, equipment loading, steady-state voltage rise, etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and transmission projects- Experience with AutoCAD- Experience with GIS applications (Smallworld, GE, Bently)- Experience with Structural Analysis Software (SpidaCalc, Pole Foreman, PLS-CADD)- Experience mentoring junior staff- Experience in both Canada and United States working for a local Utility company- Experience working in a utility or consulting environment and managing multiple projects with competing priorities

Company Overview

Wood is a global leader in engineering and consultancy across energy and the built environment, helping to unlock solutions to some of the world's most critical challenges. We provide consulting, projects and operations solutions in more than 60 countries, employing around 40,000 people. www.woodplc.com

Diversity Statement

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

Employment Type: OTHER