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Remote L3 Support Engineer Jobs in Tennessee (NOW HIRING)

Senior Structural Engineer - Remote/Hybrid

Oak Ridge, TN · On-site +1

$96K - $130K/yr

We are currently seeking a Senior Structural Engineer to support our Oak Ridge, TN office. Looking for a Senior Structural Engineer to participate in the design process, assisting in developing ...

Senior-Level Process Engineer (Hybrid/Remote)

Oak Ridge, TN · On-site +1

$99K - $128K/yr

Senior-Level Process Engineer (Hybrid/Remote) Description: As a senior-level process engineer, you ... Support design reviews, readiness activities, and technical evaluations * Interface with safety ...

Showing results 21-40

Remote L3 Support Engineer information

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the most commonly searched types of L3 Support Engineer jobs in Tennessee?

The most popular types of L3 Support Engineer jobs in Tennessee are:

What are popular job titles related to Remote L3 Support Engineer jobs in Tennessee?

For Remote L3 Support Engineer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote L3 Support Engineer jobs in Tennessee look for?

The top searched job categories for Remote L3 Support Engineer jobs in Tennessee are:

What cities in Tennessee are hiring for Remote L3 Support Engineer jobs?

Cities in Tennessee with the most Remote L3 Support Engineer job openings:

Licensing Engineer Energy - Remote

SNC-Lavalin

Oak Ridge, TN • On-site, Remote

$72K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Job DescriptionOverview

We are seeking a Licensing Engineer Energy - Remote. This remote position is based out of our Oak Ridge, TN office.

Your role
  • Responsible for applying engineering and nuclear regulatory knowledge and experience in support of developing power plant systems and programs in accordance with US licensing requirements.

  • Demonstrated understanding of 10 CFR, along with associated regulatory and industry guidance.

  • Part of the ARUSN Licensing group and will work preparing licensing documentation, such as topical and technical reports, Safety Analysis Reports, and applications for certifications, permits, and licenses.

  • Wworks closely with all engineering disciplines.

  • Supports development of engineering and licensing requirements and documentation for nuclear systems and components in an interactive manner with other engineering functional areas.

  • Prepares, review,s maintains, and defends licensing documentation supporting a variety of nuclear designs.

  • Prepares and defends position papers for areas where the existing regulatory framework does not apply, or where there is a need for new or revisedregulatory requirements or guidance.

  • Prepares and delivers licensing presentations to internal and external organizations.

  • Supports project management for activities including development of licensing submissions.

  • Eligible to work under 10 CFR Part 810 without specific authorization.

  • Applies knowledge and experience, industry best practices, regulatory guidance, codes and standards, and good engineering judgment to ensure the design is compliant with International regulatory criteria and industry best practices.

  • Works to assigned schedules ensuring the accuracy, completeness and timeliness of work and initiates corrective measures to overcome delays.

  • Receives instruction, guidance and direction from more senior licensing engineers and completes duties as assigned.

  • Performs other duties as assigned.

About you
  • Bachelor's degree required in electrical engineering or related technical or engineering field.

  • Minimum of 3 years of experience, preferably in nuclear licensing and regulatory affairs.

  • Experience in nuclear industry preferred.

  • Strong communication skills

  • Familiarity with industry standards and licensing guides.

  • Excellent technical writing, interpersonal and effective communication skills.

  • Experience in drafting and reviewing licensing applications and submittals.

  • Experience working with designers and engineers to develop a safety analysis report (SAR).

  • Prior nuclear industry experience including interactions with NRC or other regulatory authorities.

  • Must be a U.S. citizen in order to be considered.

Rewards & benefits

At AtkinsRealis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.

Depending on your employment status, AtkinsRealis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.

About AtkinsRealis

We're AtkinsRealis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional information

Expected compensation range is between $72,000 - $120,000 annually depending on skills, experience, and geographical location.

Are you ready to expand your career with us? Apply today and help us shape something extraordinary.

AtkinsRealis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability

Please review AtkinsRealis' Equal Opportunity Statement here.

AtkinsRealis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRealis, you confirm that you have read and accept our Privacy Notice.

Note to staffing and direct hire agencies:

In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRealis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. https://careers.atkinsrealis.com/recruitment-agencies

#LI-Remote

Worker TypeEmployeeJob TypeRegular

At AtkinsRealis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.