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Remote L3 Support Engineer Jobs in Georgia (NOW HIRING)

Capgemini Engineering

$68K - $161K/yr

... Remote in USA About the role you're considering This Systems Engineer role focuses on the ... Support formation positioning and surveillance systems * Interface with FAA/customers and ...

Capgemini Engineering

$68K - $161K/yr

... Remote in USA About the role you're considering This Systems Engineer role focuses on the ... Support formation positioning and surveillance systems * Interface with FAA/customers and ...

Capgemini Engineering

$68K - $161K/yr

... Remote in USA About the role you're considering This Systems Engineer role focuses on the ... Support formation positioning and surveillance systems * Interface with FAA/customers and ...

Experity

Staff Engineer - Full Time - Remote

Atlanta, GA · On-site +1

$121K - $161K/yr

Remote: Team members who live within the U.S. but are not local within a commutable distance from ... Support strategic initiatives that span multiple teams or domains. * Education: * Bachelor's degree ...

Kemper

Data Quality Engineer

Alpharetta, GA · Remote

$111K - $134K/yr

... Remote-OH, Remote-PA, Remote-RI, Remote-VA Details Kemper is one of the nation's leading ... Test Environment Strategy and Management Support and contribute to enterprise test environment ...

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Remote L3 Support Engineer information

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the most commonly searched types of L3 Support Engineer jobs in Georgia?

The most popular types of L3 Support Engineer jobs in Georgia are:

What are popular job titles related to Remote L3 Support Engineer jobs in Georgia?

For Remote L3 Support Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote L3 Support Engineer jobs in Georgia look for?

The top searched job categories for Remote L3 Support Engineer jobs in Georgia are:

What cities in Georgia are hiring for Remote L3 Support Engineer jobs?

Cities in Georgia with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you

Senior Full Stack Software Engineer (Remote Opportunity)

VetsEZ

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

We are currently looking for a Senior Full Stack Software Engineer for a 100% remote position on a large federal government project. In this role, you will support the design, development, and delivery of secure, scalable, and mission-critical healthcare applications that support federal modernization initiatives. You will work within a collaborative Agile environment alongside software engineers, architects, business analysts, QA engineers, DevOps professionals, and product teams while leveraging modern technologies including Java, Spring Boot, Node.js/TypeScript, React, AWS, and AI-enabled solutions.

The candidate must reside within the continental US.

Responsibilities
  • Design, develop, and maintain scalable full-stack applications using Java, Java EE, Java 17, Spring Boot, Node.js/TypeScript, and React or Angular.
  • Architect and implement secure, cloud-native, event-driven microservices and RESTful APIs utilizing AWS services including Aurora PostgreSQL, ECS, SQS, and S3.
  • Develop AI-enabled solutions by integrating Large Language Models (LLMs) and AI APIs into enterprise healthcare applications while evaluating emerging AI technologies and best practices.
  • Build reliable backend services, optimize database performance, and ensure application scalability, security, and maintainability through sound engineering principles.
  • Implement automated testing, CI/CD pipelines, containerization, and DevOps best practices to deliver high-quality software in a regulated environment.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions while supporting Agile development processes and maintaining technical documentation.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, or a related technical field.
  • Minimum of six (10) years of professional software engineering experience.
  • Proven experience as a Full Stack Software Engineer with technical leadership responsibilities.
  • Experience designing and developing distributed, cloud-native applications using modern software architecture principles.
  • Experience integrating AI or Large Language Model (LLM) capabilities into enterprise applications.
  • Experience working within Agile software development environments.
  • Strong proficiency with Java, Java EE, Java 17, and Spring Framework.
  • Experience developing applications using Node.js, TypeScript, React, or Angular.
  • Experience building RESTful APIs, microservices, and distributed systems.
  • Hands-on experience with AWS cloud services, including Aurora PostgreSQL, ECS, SQS, and S3.
  • Experience with SQL, PostgreSQL, automated testing, CI/CD pipelines, Docker, and Kubernetes.
  • Knowledge of secure software development practices and modern DevOps methodologies.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to mentor software engineers and provide technical leadership.
  • Ability to collaborate effectively with cross-functional teams in a remote environment.
  • Strong organizational skills with exceptional attention to detail.
Additional Qualifications
  • Experience supporting Department of Veterans Affairs (VA) programs or other federal government agencies.
  • Familiarity with healthcare interoperability standards such as FHIR and HL7.
  • Experience working within regulated healthcare environments.
  • Experience with intelligent automation, AI orchestration frameworks, or agent-based systems.
  • Professional certifications in AWS, Java, Agile, or related technologies are preferred.
  • Ability to obtain a U.S. Government Public Trust or other required security clearance.
Benefits
  • Medical, Dental, and Vision Insurance.
  • 401(k) with Employer Match.
  • Paid Time Off (PTO) plus Federal Holidays.
  • Corporate Laptop.
  • Training and Professional Development Opportunities.
  • 100% Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

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