ZipRecruiter

Log In

2

Remote L3 Support Engineer Jobs in California (NOW HIRING)

Generac

Sales Engineer - Data Centers

Los Angeles, CA · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Collibra - as a Collibra developer or support engineer * Alteryx - as a developer or support ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Collibra - as a Collibra developer or support engineer * Alteryx - as a developer or support ...

KEYENCE

Field Application Engineer '27

El Segundo, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Campbell, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Walnut Creek, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

Costa Mesa, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

KEYENCE

Field Application Engineer '27

San Diego, CA · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Stefanini Group

Technical Analyst

San Francisco, CA · Remote

Stefanini is looking for Technical Analyst-Remote For quick apply, please contact Ayush Dwivedi ... Collibra - as a Collibra developer or support engineer * Alteryx - as a developer or support ...

Amiri Recruiting

Enterprise Engineer

San Francisco, CA · Remote

Enterprise Engineer SF/NYC/Remote Skills Relevant Skills and Experience What You'll Do (Day-to-Day ... Ability to work cross functionally with deployed and support engineers * Familiarity with AI ...

next page

Showing results 1-20

All JobsL3 Support Engineer JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in California

Remote L3 Support Engineer information

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by Remote L3 Support Engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Remote L3 Support Engineer, and why are they important?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are Remote L3 Support Engineers?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are the most commonly searched types of L3 Support Engineer jobs in California? The most popular types of L3 Support Engineer jobs in California are:
What are popular job titles related to Remote L3 Support Engineer jobs in California? For Remote L3 Support Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in California look for? The top searched job categories for Remote L3 Support Engineer jobs in California are:
What cities in California are hiring for Remote L3 Support Engineer jobs? Cities in California with the most Remote L3 Support Engineer job openings:
Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Sales Engineer - Data Centers

Sales Engineer - Data Centers

Generac

Los Angeles, CA • On-site, Remote

Full-time

Posted 24 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

304th of 430 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data Centers and supports the promotion and technical pre-sales support of Generac Industrial products with a focus on large kW generators, BESS, micro-grid energy solutions for Data Centers . This role assists assigned National Account or Account Manager(s) with data center MEP Engineering Firms and EPC/GC Construction firms to achieve a Generac product being specified and sourced. The Sales Engineer - Data Centers will also support lunch & learn presentations, and training seminars for the engineering community.

**This position will be remote/hybrid, and the ideal candidate will need to live near a major airport for traveling purposes**

Essential Duties:

  • Support engineer engagement within assigned territory by identifying key firms and driving specification of Generac products

  • Educate and influence engineering firms on Generac's Data Center energy solutions

  • Provide onsite and remote technical sales support for Generac Industrial products

  • Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the engineering community

  • Provide real-time voiceofcustomer feedback to management

  • Assist National Account Manager, Account Manager(s)on projects to ensure Generac products are specified and sourced

  • Develop sales tools and competitive analyses while researching and qualifying engineering firms and EPC/GC Construction firms using Dodge Analytics

  • Co-present engineering training seminars and support "trainthetrainer" initiatives; perform additional duties as assigned

  • Actively participate in Data Center industry associations

Minimum Qualifications:

  • BS Electrical, Computer, or Mechanical Engineering

  • Minimum 3 years of technical sales/sales support experience within Data Center Market

  • Willing to travel 50% of the time

Preferred Qualifications:

  • Electrical Engineering, Computer Engineering, Mechanical Engineering

  • Data Center electrical/mechanical design

  • Experience with BESS and/or micro-grid energy solutions

Knowledge, Skills, and Abilities:

  • Translate complex metrics into meaningful, actionable insights

  • Advanced Excel and PowerPoint expertise, including building and maintaining complex models

  • Strong influence and collaboration skills across all organizational levels without direct authority

  • Effective multitasker with the ability to thrive in fastpaced environments

  • Excellent interpersonal, analytical, and leadership skills; selfstarter with initiative and vision

  • Use of Salesforce as a CRM

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Up to 50% travel and valid Driver's License required.

#LI-KA1

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

What Generac Power Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply