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Remote L3 Support Engineer Jobs in Modesto, CA (NOW HIRING)

Cleanwater1, Inc

Lead Control System Engineer

Ripon, CA · Remote

$98K - $120K/hr

ICS is seeking an experienced Controls Engineer with strong SCADA and PLC expertise to join our ... Design, configure, and support remote access and telemetry solutions using Ethernet, industrial ...

HotRun Inc.

Field Service Engineer

Modesto, CA · Remote

... support growth and service in the US. This position is a remote position working from a home office and travelling to client's plants in the regional territory by a company issued vehicle.

HotRun Inc.

Field Service Engineer

Modesto, CA · Remote

... support growth and service in the US. This position is a remote position working from a home office and travelling to client's plants in the regional territory by a company issued vehicle.

All JobsL3 Support Engineer JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in Modesto, CA

Remote L3 Support Engineer information

See Modesto, CA salary details

$17

$42

$71

How much do remote l3 support engineer jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote l3 support engineer in Modesto, CA is $42.06, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $49.18 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What job categories do people searching Remote L3 Support Engineer jobs in Modesto, CA look for?

The top searched job categories for Remote L3 Support Engineer jobs in Modesto, CA are:

What cities near Modesto, CA are hiring for Remote L3 Support Engineer jobs?

Cities near Modesto, CA with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in Modesto, CA as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $87,492 per year, or $42.1 per hour.

Lead Control System Engineer

Cleanwater1, Inc

Ripon, CA • Remote

$98K - $120K/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

ICS Online. (“ICS”) is an industry leader in the manufacturing of custom Industrial Control panels and factory automation systems. ICS works with both end users and leading original equipment manufacturers in a variety of industries. These industries include but are not limited to, water and wastewater treatment, energy generation and storage, semiconductor, food and beverage processing and packaging, and factory automation. ICS is part of Cleanwater1 and through its various operating subsidiaries, is one of the most dynamic and fastest growing companies in the water infrastructure market.
ICS is seeking an experienced Controls Engineer with strong SCADA and PLC expertise to join our engineering team. This is a full-time role supporting the design, development, and implementation of industrial automation and SCADA systems. The ideal candidate is technically strong, hands-on, and collaborative, with experience working across the full lifecycle of automation projects.
Essential Job Functions
  • Define functional requirements through client workshops, site assessments, and documentation analysis.
  • Develop detailed system designs, control strategies, and integration architectures for industrial automation and SCADA systems.
  • Program, configure, test, and troubleshoot PLC systems using IEC 61131-3 programming languages, including Ladder Logic, Function Block Diagram (FBD), and Structured Text (ST).
  • Program, configure, test, and troubleshoot SCADA (Ignition) systems, including integration with PLCs, HMIs, databases, and third-party equipment.
  • Install and configure Ignition SCADA, including architecture design, licensing, scripting, reporting, alarm management, historian functions, and database transactions.
  • Design, configure, and implement Human Machine Interface (HMI) solutions and operator interfaces for a variety of industrial applications.
  • Develop and maintain templates, User Defined Types (UDTs), reusable code libraries, and standardized automation objects.
  • Design and implement turnkey industrial control systems utilizing PLCs, HMIs, SCADA platforms, Remote I/O, and Distributed I/O architectures.
  • Integrate new equipment, instrumentation, and control devices into existing customer SCADA, PLC, and automation systems.
  • Configure and support server-client architectures, redundant systems, SQL databases, reporting solutions, recipe management systems, and distributed control environments.
  • Perform code development, testing, validation, and documentation for automation and control systems.
  • Coordinate and execute Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and User Acceptance Testing (UAT).
  • Troubleshoot and configure industrial communication networks and protocols, including Ethernet/IP, Modbus TCP/RTU, OPC-UA, serial communications, and other industrial networking technologies.
  • Configure and support industrial networking infrastructure, including managed switches, VLANs, Network Address Translation (NAT), virtual networks, and secure remote connectivity solutions.
  • Integrate field devices and serial communication equipment, including barcode readers, printers, instrumentation, and RS-232/RS-485 communication networks.
  • Design, configure, and support remote access and telemetry solutions using Ethernet, industrial radios, wireless Ethernet, cellular modems, VPNs, and other remote communication technologies.
  • Support system commissioning, startup, troubleshooting, and post-installation performance optimization.
  • Collaborate with cross-functional teams, vendors, and clients to ensure successful project execution and delivery.
  • Maintain flexibility to contribute across all phases of automation, controls, and SCADA system development, implementation, and support.
Required Qualifications
  • Bachelor’s degree (4-year) in Electrical Engineering, Mechanical Engineering, Computer Engineering, or Chemical Engineering
  • 5–8 years of experience in industrial automation and controls engineering
  • Hands-on experience with ControlLogix and CompactLogix PLCs, as well as Ignition SCADA (including Perspective and Vision modules) and MES systems such as Rockwell/Allen-Bradley and Siemens
  • Experience with Ignition platform including installation, configuration, system architecture, licensing, scripting (Python), reporting, and database transactions
  • Strong knowledge of communication protocols including OPC (UA amp; DA), TCP/IP, UDP, and XML
  • Experience developing and troubleshooting templates and User Defined Types (UDTs)
  • Experience working within server-client architectures and distributed systems
  • Proven ability in code development, testing, and system validation
  • Industrial networking experience including Modbus TCP, Ethernet/IP, and TCP/IP
  • Strong troubleshooting, analytical, and problem-solving skills
Preferred Qualifications
  • Master’s degree in a relevant engineering discipline
  • Experience in water/wastewater or industrial process environments
  • Strong background in MES integrations
  • Advanced troubleshooting across SCADA, PLCs, and network systems
  • Experience working in full lifecycle automation project environments
Physical Demands
  • Regularly required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.
  • Ability to perform work in a standing, stooping, sitting or bending position for extended periods of time.
  • Must have manual dexterity to operate the equipment and tools required for this position.
  • Must be able to quickly respond (with hand, finger or foot) to a signal (sound, light, picture) when it responds.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • Ability to lift and/or move up to 40 lbs.
  • Ability to look at computer monitors for much of the workday.
Work Environment
  • Approximately 60% Office.
  • Approximately 40% Light Industrial - May be exposed to areas of high noise levels, hazardous propellants, chemicals and industrial facilities. Appropriate PPE and training will be provided for all conditions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This is an exempt position. Compensation is dependent on skill level. The base salary range for this position is between $98,000 and $120,000 per year. Benefits package and incentives are provided. We generally offer employees working 21 hours per work or more medical, dental, vision, along with voluntary ancillary benefits. The Company has a 401(k)-match program and has company-paid life and AD amp;D insurance available for eligible employees.
Cleanwater1, Inc. and its subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
The Cleanwater1, inc. California Employee Privacy Notice is available at https://cleanwater1.com/privacy-policy.
Cleanwater1, inc. and its affiliated subsidiaries maintain a drug-free workplace.

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