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Remote Knowledge Base Writer Jobs in Florida (NOW HIRING)

UNFI

Director of Sales

Sarasota, FL · On-site +1

Demonstrated experience and knowledge base of Strategic and Core Account Management principles and ... Remote Role: * This position is classified as remote where the associate will perform remote work ...

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... knowledge base articles and support documentation. * Support and follow ITSM and solution ...

Volaris Group

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

Help maintain internal support documentation and knowledge base articles * Participate in team ... Ability to work independently in a remote environment * Reliable high-speed internet connection and ...

New

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

Help maintain internal support documentation and knowledge base articles * Participate in team ... Ability to work independently in a remote environment * Reliable high-speed internet connection and ...

New

NinjaOne

Solutions Engineer

Tampa, FL · On-site +1

... knowledge base articles/solutions and procedures * Actively participate in the design of our ... Polished verbal and written communication skills that deliver messages with a customer first ...

ARC Group

Cybersecurity Engineer

Jacksonville, FL · Remote

This position is 100% remote working eastern time zone business hours. This is starting out as a ... Develop and maintain operational documentation (procedures, engineering diagrams, knowledge base ...

MCS of Tampa

Sr. Proposal Writer / Manager

Tampa, FL · On-site +1

$75K - $115K/yr

This is a full-time, permanent, remote position with benefits that will require occasional travel ... Has expert knowledge of industry practices, advanced techniques and solutions within a professional ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Florida? The most popular types of Knowledge Base Writer jobs in Florida are:
What are popular job titles related to Remote Knowledge Base Writer jobs in Florida? For Remote Knowledge Base Writer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Florida look for? The top searched job categories for Remote Knowledge Base Writer jobs in Florida are:
What cities in Florida are hiring for Remote Knowledge Base Writer jobs? Cities in Florida with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Commercial Lines Account Manager | Remote

Commercial Lines Account Manager | Remote

APR

Port Saint Lucie, FL • Remote

$85K/yr

Full-time

Retirement

Re-posted 11 days ago

Job description

Job Title: Remote Commercial Lines Account Manager | Commercial Lines Account Executive
Client Service Manager |
Salary: 70k-79K plus Benefits,401k
Location: Remote USA
Well established insurance firm in the area is seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. The ideal candidate will be able to work independently. This position will allow for work from home days.
The Commercial Lines Account Manager will respond to client calls about policy and coverage questions and consult with clients on policy changes and risk management concerns. This position will be responsible for providing timely and professional day-to-day client service working closely with the insurance agency producer and carrier underwriters.
Responsibilities:
  • Working knowledge of Property and Casualty commercial accounts
  • Research and compile answers to client policy and coverage questions
  • Ability to market/quote new business and account renewals obtaining competitive coverage/cost ratios for the client
  • Experience with multiple carrier underwriters and online rating portals
  • Identify, compile and manage information regarding account renewals
Qualifications
  • 5-7 + years of insurance industry experience related to servicing commercial accounts
  • PA Property and Casualty license
  • Applied (TAM or EPIC) or AMS360 software experience preferred
  • Knowledge of Insurance and/or Brokerage business
  • Technical knowledge of product area or industry
  • Ability to provide consultation and expert advice to management on risk management issues
  • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
  • Verbal and written communication skills
The national average salary for this role is $70,000 to $85,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.