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Remote Knowledge Base Writer Jobs in Orlando, FL

AO Globe Life

Remote Sales Rep-NO COLD CALLING

Orlando, FL · Remote

$50K - $120K/yr

Maintain an up-to-date knowledge base of our evolving products and services. * Review agreements ... Excellent written and verbal communication skills. * Ideal Candidate: * * A sharp individual with ...

i-Tech Support

Helpdesk Technician Level 2

Orlando, FL · Remote

$18.75 - $25.25/hr

Knowledge Base and Documentation: Contribute to the creation and maintenance of the knowledge base ... Strong knowledge with our ticketing systems, remote support tools, and system monitoring tools.

micro1 AI

Medical Writing Manager

Orlando, FL · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

micro1 AI

Medical Writing Manager

Deltona, FL · Remote

$50 - $80/hr

Medical Writer / Clinical Document Author Role Type: Contractor Location: Remote micro1 is engaging ... No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work

ServiceNow

Staff Inbound Product Manager

Orlando, FL · On-site +1

... of the knowledge base that powers Now Assist, Moveworks and Employee Works across the enterprise ... Work personas (flexible, remote, or required in office) are categories that are assigned to ...

ForgeFit

Remote Inside Sales Representative

Orlando, FL · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

iPromo

Remote Account Executive

Orlando, FL · On-site +1

$45K/yr

Clear, confident communication-written and verbal * Comfort with tools like Hubspot, CRM/ERP ... Base Salary: $45,000 (varies based on experience) * Commission: Uncapped * Bonus Opportunities: Yes ...

Accounting Fly

Remote Senior Accountant

Orlando, FL · Remote

$70K - $90K/yr

Base Salary: $70,000 - $90,000 per year (USD) Commensurate with experience. Role Summary Are you a ... Tax Knowledge: Strong hands-on tax planning and preparation skills. * Soft Skills: You are a ...

micro1 AI

Senior Counsel - Remote

Orlando, FL · Remote

$140 - $400/hr

No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ... Exceptional written and verbal communication skills, with demonstrated experience in legal content ...

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Remote Knowledge Base Writer information

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How much do remote knowledge base writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote knowledge base writer in Orlando, FL is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.01 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are popular job titles related to Remote Knowledge Base Writer jobs in Orlando, FL?

For Remote Knowledge Base Writer jobs in Orlando, FL, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Writer jobs in Orlando, FL look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Remote Knowledge Base Writer jobs?

Cities near Orlando, FL with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Orlando, FL as of August 2026, with employment types broken down into 72% Full Time, and 28% Temporary. Highlights an 100% Remote job distribution, with an average salary of $47,161 per year, or $22.7 per hour.

Customer Service Representative (Remote)

Otra Travels

Orlando, FL • Remote

$15 - $20.25/hr

Full-time, Part-time

Posted 19 days ago

Job description

Customer Service Representative
Full Time/Part Time/Remote

We are looking for ambitious, energetic, outgoing individuals join our team in the travel industry. A candidate with a background in Customer Service will EXCEL in our customer service position due to the incredible work ethic, determination, and grit they bring to the team. You will be able to educate your clients as to what is the best resort for their budget and location and provide them with amazing itineraries so they can have the best vacation of their lives. We work with some of the best and most recognized companies in the industry, so professionalism and excellent communication skills are a must! And you won't believe the amazing perks!

Duties and Responsibilities:

  • Building a rapport with the clients is key to being successful. Connect with clients via phone/email/chat/and or social media to assist them with all their travel needs
  • A big part of what we do is researching the best deals, customs, weather, activities they can add while there, and more. We teach you how to get all the info you need, to book any type of travel, whether it be cruise, resort, groups, or more.
  • We book directly with the vendors, and you will need to learn what vendors are best to use for the location your clients want to go to. You will learn how to book air, resort, car rentals, Theme Park tickets, sporting events, cruises, show tickets, concerts, and more.
  • Develop and maintain a knowledge base of the evolving products and services. The travel industry is always changing, and we offer trainings on new resorts and more so you can be more valuable to your clients.
  • By providing outstanding customer service before, during, and after their vacation, that ensures happy repeat clients. By maintaining excellent client records, you will be able to assist repeat clients more easily.

Job Requirements:

  • Must have a Smartphone, tablet and/or computer/laptop with reliable internet access
  • Previous experience in Customer Service a plus, but not required
  • Must be at least 18 years of age
  • Be ready to be flexible in your daily routine since client's needs are always changing!
  • Possess excellent written and verbal communication, and time management skills
  • Self-motivated and able to adapt and comprehend changes in the travel industry
  • High level of confidence, enthusiasm, and positive attitude

Benefits:

  • The ability to work remote
  • Flexible Schedule
  • Employee Discount

We do everything we can to get great deals for the clients to fabulous destinations, and provide great service before, during, and after their trip, ensuring we have happy repeat clients. And don't forget you get highly discounted/almost free travel for yourself? If you have been looking for something special for your next career, then we want to talk to you.

OTRA Travels is an Equal Opportunity Business.

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