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Remote Knowledge Base Writer Jobs in New Port Richey, FL

Valnet Tech Sites

XDA - Networking Writer

Tampa, FL · Remote

This position will operate on a remote, freelance basis. Applicants must be located in the US or ... Expert knowledge and broad familiarity of networks. The hiring team at XDA will get back to you as ...

Valnet Inc.

XDA - Networking Writer

Tampa, FL · On-site +1

This position will operate on a remote, freelance basis. Applicants must be located in the US or ... Expert knowledge and broad familiarity of networks. The hiring team at XDA will get back to you as ...

Imagenet

Healthcare Claims Team Lead - Remote

Tampa, FL · On-site +1

Remote Reporting to: Claims Supervisor About the Role We are seeking a highly driven Healthcare ... Support development of process documentation, job aids, and knowledge base materials * Validate ...

DPR Construction

Application Support Analyst

Tampa, FL · On-site +1

... phone, remote tools, email, chat, and ticketing systems. * Diagnose, troubleshoot, and resolve ... knowledge base articles and support documentation. * Support and follow ITSM and solution ...

Truvani

Direct Response Copywriter - REMOTE

Tampa, FL · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Tampa, FL · On-site +1

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

Truvani

Direct Response Copywriter - REMOTE

Tampa, FL · Remote

$75K - $105K/yr

Deep, applied knowledge of direct-response and consumer-psychology principles (think Schwartz ... Earn a reputation across the team as a fast, reliable, on-brand writer SALARY AND BENEFITS * Base ...

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All JobsKnowledge Base Writer JobsRemote Knowledge Base Writer JobsRemote Knowledge Base Writer Jobs in New Port Richey, FL

Remote Knowledge Base Writer information

See New Port Richey, FL salary details

$10

$21

$37

How much do remote knowledge base writer jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for remote knowledge base writer in New Port Richey, FL is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.86 per hour, depending on experience, location, and employer.

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are popular job titles related to Remote Knowledge Base Writer jobs in New Port Richey, FL? For Remote Knowledge Base Writer jobs in New Port Richey, FL, the most frequently searched job titles are:
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What cities near New Port Richey, FL are hiring for Remote Knowledge Base Writer jobs? Cities near New Port Richey, FL with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in New Port Richey, FL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,997 per year, or $21.6 per hour.
Associate SOC Engineer | Remote, USA

Associate SOC Engineer | Remote, USA

Optiv Security, Inc.

Tampa, FL • Remote

Full-time

Posted 3 days ago

Job description

The Associate SOC Engineer will be responsible for updating customer work requests and following operating procedures to perform MSS support tasks including health checks, reporting, work ticket acknowledgment and assignment, basic troubleshooting and other tasks as required for MSS service health and operation. The Associate SOC Engineer will contribute to the development of knowledge base and troubleshooting information to expand the efficiency and performance of MSS services. This role requires the ability to develop skills on multiple security products and work closely with the staff of higher tiers, Service Delivery, and clients to provide ongoing communication of status and timely response to MSS service tickets.

This is a third shift position working overnight Wednesday-Saturday.

How you'll make an impact:

  • Serve as a primary responder for Cyber Operations client systems, taking ownership of client configuration issues and tracking through resolution

  • Act as a point of escalation for other Engineers (Associate Engineer) and provide guidance and mentoring.

  • Advise best practice on SIEM and Enterprise Security products to both technical and relatively non-technical personnel

  • Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies

  • Implement and configure discipline software and appliance-based products in large enterprise environments

  • Develop and maintain content and reporting

  • Provide escalation support to Tier 1 and 2 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required

  • Perform knowledge transfers to clients regarding security and system configuration awareness

  • Performs other duties as assigned

  • Complies with all policies and standards

What we're looking for:

  • Bachelor's Degree in Information System, Security or Networking or Associate's degree in above field with equivalent experience required

  • 2-4 years experience in discipline domain required

  • General security knowledge (IT knowledge, Network Troubleshooting, Cloud Certification, and other IT experience) Upon Hire preferred

  • CCNA, SentinelOne, CrowdStrike, MS Sentinel, Splunk or MCSE Upon Hire preferred.

  • CompTIA Security+ and/or Network+ upon hire preferred

  • Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e. Service Now, Jira, Confluence, etc.)

  • Practical knowledge and sufficient experience with TCP/IP networking and network protocols (basic understanding of OSI model)

  • Knowledge of Linux and Windows Operating Systems

  • An understanding of a wide array of server grade applications such as: DBMS, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, AntiVirus.

  • Training and experience in one or more non-SIEM network security products to include: Enterprise endpoint security products, such as SentinelOne, CrowdStrike, Carbon Black, Cortex XDR.

  • Professional experience working with networks and network architecture

  • Confident presentation, written and oral communication skills

  • Customer Support

  • Desire to learn additional subject matter areas

#LI-KG1

What you can expect from Optiv

  • A company committed to our inclusive value through our Employee Resource Groups

  • Work/life balance

  • Professional training resources

  • Creative problem-solving and the ability to tackle unique, complex projects

  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.

  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy.By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

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