ZipRecruiter

Log In

2

Remote It Technical Support Jobs (NOW HIRING)

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Charlotte, NC · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

M2X Energy Inc

IT Specialist

Titusville, FL · On-site +1

... troubleshoot technical issues, and support cybersecurity initiatives. This role works cross ... Provide onsite and remote IT support across all company facilities, ensuring technology systems ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

San Antonio, TX · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Kissimmee, FL · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

The Woodlands, TX · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Marietta, GA · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

New Orleans, LA · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers ... Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

You don't need to be a technical wizard, but you do need to be patientand willing to help. This ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Provide first level technical support, maintenance and troubleshooting for hardware and software in ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type ... Technical troubleshooting * Ticket resolution * SaaS support operations * User onboarding & access ...

William and Mary

$68K/yr

The IT Client Support Specialist provides technical support to the Batten School and VIMS community ... Support endpoint management tools for deployment, security, and remote management * Provide ...

Hitachi

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the ... support a rapidly growing business. You'll collaborate with experts across regions, manage ...

William and Mary

Camp Launch IT Support Technician

$15.50 - $17/hr

The IT Support Technician works with the Center for Gifted Education as the sole technical support ... Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval.

next page

Showing results 1-20

All JobsIt Technical Support JobsRemote It Technical Support Jobs

Remote It Technical Support information

See salary details

$14

$26

$44

How much do remote it technical support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote it technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

How does working as a remote IT Technical Support professional typically impact collaboration with team members and end users?

As a remote IT Technical Support professional, you’ll rely heavily on digital communication tools such as chat, video calls, and ticketing systems to collaborate with both colleagues and end users. While you may not have face-to-face interactions, strong written and verbal communication skills are essential for troubleshooting issues efficiently. You’ll often work closely with other IT specialists, escalating complex problems or collaborating on solutions, and need to be proactive in keeping stakeholders informed. The remote setting offers flexibility, but it also requires self-motivation and effective time management to handle support requests promptly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Remote IT Technical Support specialist, and why are they important?

To thrive as a Remote IT Technical Support specialist, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a relevant degree or industry certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with remote support tools, ticketing systems, and diagnostic software is essential for efficiently resolving issues. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stress in a virtual environment. These skills ensure timely, accurate technical support and high customer satisfaction in geographically dispersed organizations.

What is a Remote IT Technical Support specialist?

A Remote IT Technical Support specialist is a professional who assists users with technical issues related to computer systems, software, hardware, and networks from a remote location. They troubleshoot problems, answer technical questions, and resolve issues via phone, email, chat, or remote access tools. This role is essential for organizations that have distributed teams or need support outside regular business hours. Remote IT support helps ensure smooth technology operations and minimizes downtime for users. These specialists also provide guidance on software installations, updates, and cybersecurity best practices.

What is the difference between Remote It Technical Support vs Remote Network Support?

AspectRemote It Technical SupportRemote Network Support
Required CredentialsCompTIA A+, Network+, or similar certificationsNetwork+ or Cisco CCNA certifications
Work EnvironmentHelp desk, troubleshooting user devices, software issuesNetwork infrastructure, routers, switches, connectivity issues
Employer & Industry UsageIT service providers, tech companies, support centersTelecommunications, enterprise IT, data centers
Search & Comparison IntentUnderstanding support roles, entry-level IT jobsSpecialized network troubleshooting, infrastructure roles

Remote It Technical Support focuses on assisting users with hardware and software issues, often requiring help desk skills and certifications like CompTIA A+. Remote Network Support specializes in maintaining and troubleshooting network infrastructure, requiring certifications like Network+ or CCNA. Both roles are essential in IT but differ in technical focus and work environment.

More about Remote It Technical Support jobs
What cities are hiring for Remote It Technical Support jobs? Cities with the most Remote It Technical Support job openings:
What states have the most Remote It Technical Support jobs? States with the most job openings for Remote It Technical Support jobs include:
What job categories do people searching Remote It Technical Support jobs look for? The top searched job categories for Remote It Technical Support jobs are:
Remote It Technical Support jobs near you
Remote IT Support (WFH Tech Advisor)

Remote IT Support (WFH Tech Advisor)

theITSC

Charlotte, NC • Remote

$45K - $65K/yr

Full-time

Medical, PTO

Posted 4 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The ITSC is seeking agents to provide telephone technical support for the organization's customers.

The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.

HOURS: We are actively seeking candidates for ALL Shifts

DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices

CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS

Agents must also have familiarity with server environments, standard network arrangements, and security concepts.

This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.

Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.

ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.