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Remote It Support Jobs in Rome, NY (NOW HIRING)

Psychiatrist (Remote)

Utica, NY · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Psychiatrist (Remote)

Rome, NY · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Psychiatrist (Remote)

Utica, NY · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Psychiatrist (Remote)

Rome, NY · Remote

$325K - $375K/yr

Licensing support with upfront coverage of costs * Technology package provided What we're looking ... For more information on E-Verify, please visit the following: EVerify Participation & IER Right to ...

Sr. Data Engineer

New Hartford, NY · Remote

$109K - $131K/yr

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant ... Remote, United States Reports To: Engineering Manager What We're Looking For: Requirements:

... information into appropriate ATC terminology, and respond to the student via the VCS utilizing ... Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each ...

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Remote It Support information

See Rome, NY salary details

$13

$23

$35

How much do remote it support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote it support in Rome, NY is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.88 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What job categories do people searching Remote It Support jobs in Rome, NY look for? The top searched job categories for Remote It Support jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote It Support jobs? Cities near Rome, NY with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Rome, NY as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,369 per year, or $23.7 per hour.

IT CYBERSECURITY SPECIALIST (INFOSEC)

Air National Guard Units

Rome, NY • On-site, Remote

$89K - $116K/yr

Full-time

Posted 12 days ago


Air National Guard rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense


Job description

Summary
THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.
This National Guard position is for a IT CYBERSECURITY SPECIALIST (INFOSEC), Position Description Number T5895000 and is part of the 224 ADG, National Guard.
This vacancy does not meet the criteria for appointment of annuitants.
This is a temporary not to exceed one year of appointment.

Learn more about this agency
Duties
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As a IT CYBERSECURITY SPECIALIST (INFOSEC) (GS-2210-12), you will serve as Information System Security Officer (ISSO), ensuring the confidentiality, integrity, and availability of classified information systems, networks and data through the enhancement of Department of Defense (DoD) information systems security programs, policies, procedures and tools. Enhancement of information systems security programs, procedures, and tools are specifically accomplished by conducting vulnerability assessments and ensuring all protection needs are met.
Requirements
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Conditions of employment
  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a two year trial period.
  • Participation in direct deposit is mandatory.
  • This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
  • Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
  • May be required to travel by car, in military and/or commercial aircraft, and by other means of transportation as appropriate, to perform temporary duty assignments.
  • Irregular and overtime (compensatory) hours may be required to support operational requirements or contingencies.
  • The employee will be required to have, or obtain, and maintain a valid driver's license.
  • Must possess a TOP SECRET clearance with SCI prior to appointment.

Qualifications
GENERAL EXPERIENCE:
Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE:
Must have one year specialized experience equivalent to at least the next lower grade. Experience serving as a technical expert and focal point for Information Technology (IT) security and information assurance policies, planning, programs, initiatives, certification and accreditation. Experience providing advice and assistance regarding security aspects of processing, storage, retrieval, transmission, and access of classified and unclassified information. Experience administering and monitoring installation compliance with all applicable DoD, USAF, National Guard Bureau (NGB) and Air National Guard (ANG) Information Assurance regulations and policies. Evaluating and assessing vulnerabilities of classified network and application server hardware, operating system software, and peripheral network equipment such as routers, bridges, switches, attached cabling system, network interface cards, modems, multiplexers, and concentrators. Updating hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Reviewing national, DOD and other policies, program proposals, operational and strategic plans, and identifies issues requiring tier two actions or inputs. Based on these reviews, provides technical recommendations for changes to the security posture to the Wing Information System Security Manager (ISSM). Analyzing equipment and software reliability and suitability for vulnerability assessment utilization. Conducts analyses of classified network usage, hardware and software capabilities, ineffective practices or procedures, equipment shortcomings, and other relevant factors. Determining, developing, and ensuring cooperation and coordination with related IA/CND program efforts.
Applicants who meet one of the DoD Priority Placement Program categories below are eligible to apply with this preference. (See Required Documents section)
Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Priority Placement Program, DoD Retained Grade
Applicants claiming DoD Retained Grade preference must submit the following documentation:
Retained Grade PPP Self Certification Checklist (DD3145-1)
SF-50 effecting the placement in retained grade status, and
A copy of the notification letter received (RIF or classification downgrade)
Education
Education requirements - Not applicable for this position.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
Additional Conditions of Employment:
The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.
This is an Information Security Workforce position. Selectee must meet position requirements for certification at Level II in Information Assurance Technician (IAT-II) within 6 months or less of appointment to this position. Certification requirements may be found in DoD 8570.01-M Information Security Workforce Improvement Program.
Position is designated as OM-ADM-001 within the Defense Cybersecurity Workforce as guided by NIST SP 800-181; National Initiative for Cybersecurity Education, Cybersecurity Workforce Framework. Which establishes the Tasks, Skills, Knowledge and Abilities expected of this position. (https://www.nist.gov/itl/applied-cybersecurity/nice/nice-framework-resource-center).This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Head of Agency requests to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower and Personnel (NGB-J1).
This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. Head of Agency requests to exceed 14 days in a calendar year must be approved in advance by the National Guard, Director of Manpower and Personnel (NGB-J1)
This is a Testing Designated Position (TDP). The employee is subject to random drug testing. Pre-employment drug testing and participation in random drug testing is a condition of employment. Note: The caveat is that the States, Territories, and the District of Columbia cannot drug test until a drug free workplace policy has been established and approved by the United States Department of Health and Human Services.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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