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Remote It Support Jobs in Rome, NY (NOW HIRING)

PenBay Media LLC

Remote Pilot Operator

Syracuse, NY · On-site +1

... information into appropriate ATC terminology, and respond to the student via the VCS utilizing ... Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each ...

Booz Allen Hamilton, Inc.

Cyber Warfare Engineer

Rome, NY · On-site +1

$86K - $198K/yr

Remote Work: Hybrid Job Number: R0245670 Location: Rome,NY,US Share job via: Share Cyber Warfare ... Experience with complex systems and operations such as enterprise IT, OT, or Embedded systems

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Rome, NY

Remote It Support information

See Rome, NY salary details

$13

$23

$35

How much do remote it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote it support in Rome, NY is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.88 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Rome, NY look for?

The top searched job categories for Remote It Support jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote It Support jobs?

Cities near Rome, NY with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Rome, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,369 per year, or $23.7 per hour.

Remote Licensed Mental Health Counselor - Full-Time

Brillant Hope Recovery Center

Glenfield, NY • Remote

Full-time

Medical, Dental, Vision, Life

Posted 5 days ago

Job description

Position Overview

Brilliant Hope Recovery Center is seeking a dedicated and compassionate Licensed Mental Health Counselor to provide therapeutic supervision and psychotherapy services in a fully remote setting. As a vital part of our team, you will not only support the clinical growth of emerging therapists but also offer essential mental health services to clients seeking healing and understanding.

About the Organization

At Brilliant Hope Recovery Center, we envision a world where mental health is celebrated, and individuals are empowered in their journeys of self-discovery and growth. We strive to bridge the gap between mental health and daily life, ensuring that our clients experience true transformation within a nurturing environment. Our commitment extends to our team members, whom we aim to support, appreciate, and fulfill both in their professional and personal lives.

Work Environment

This full-time role allows for flexibility as it operates within a remote telehealth framework, enabling you to work from the comfort of your own home while still delivering impactful mental health support. You’ll be a part of a collegial virtual workspace, leveraging technology to provide therapy while easily collaborating with colleagues and healthcare professionals.

Key Responsibilities
  • Conduct regular, weekly supervision sessions with practicum students who are pursuing clinical licensure or furthering their education through graduate programs.
  • Provide psychotherapy services to diverse client populations, including individuals, couples, and families, ensuring personalized and effective treatment.
  • Collaborate closely with other healthcare professionals and community resources to build comprehensive support systems for clients.
  • Develop and implement treatment plans based on thorough assessments and ongoing evaluations, adapting strategies to meet the unique needs of each client.
  • Maintain accurate and timely documentation and records of therapy sessions and supervision activities in compliance with legal and ethical standards.
  • Stay abreast of current research, best practices, and advancements in the field of mental health therapy to continually enhance service delivery.
Patient Population / Client Focus

The therapist will serve a diverse clientele, addressing a wide range of mental health concerns such as anxiety, depression, trauma, relationship issues, and more. This role emphasizes the importance of empathy and understanding in the therapeutic relationship, ensuring that clients feel safe and supported throughout their healing journey.

Qualifications
  • A Master’s Degree in Psychology, Social Work, Counseling, or a related field from an accredited institution.
  • Possession of a valid state license (LMHC, LMFT, LCSW, LCSW-R) demonstrating eligibility to practice as a mental health professional.
  • Professional liability insurance to protect against potential claims in the course of providing therapy.
  • A minimum of two years of relevant experience in mental health counseling or therapy.
Preferred Experience

Experience in supervising practicum students or providing clinical training is highly valued, as you will be instrumental in shaping the next generation of mental health professionals. Familiarity with telehealth platforms and remote therapeutic practices will be considered an asset.

Compensation and Benefits

The salary for this position ranges from USD 80,000 to 100,000 annually, commensurate with experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package that includes health, dental, and vision insurance, along with life insurance, paid parental leave, holiday pay, an Employee Assistance Program (EAP), and more.

Career Growth Opportunities

Brilliant Hope Recovery Center is committed to fostering the professional growth of our team members. As a full-time counselor, you will have access to ongoing training, professional development opportunities, and the chance to advance within the organization. You’ll be encouraged to embrace leadership roles as you gain experience and confidence in your practice.

Why Join Our Team

Joining Brilliant Hope means becoming part of a passionate, dedicated team that values mental health and the well-being of both its clients and staff. We pride ourselves on maintaining a strong work-life balance, providing full administrative support, and cultivating a welcoming and collaborative environment where everyone's contributions are valued.

Application Information

If you are ready to make a meaningful impact on the lives of others while advancing your career in a supportive and innovative environment, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and your philosophy on mental health counseling.

Apply