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Remote It Support Jobs in Rome, NY (NOW HIRING)

Remote Sales Specialist

Utica, NY · Remote

$69K - $150K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

Remote Sales Agent

Utica, NY · Remote

$69K - $150K/yr

... information about their benefits and protection options. You'll educate clients, recommend ... Build lasting client relationships that support long-term retention * Work closely with your ...

... information into appropriate ATC terminology, and respond to the student via the VCS utilizing ... Each new RPO shall complete knowledge and skills tests for each area/sector to be supported. Each ...

Cyber Warfare Engineer

Rome, NY · On-site +1

$86K - $198K/yr

Remote Work: Hybrid Job Number: R0245670 Location: Rome,NY,US Share job via: Share Cyber Warfare ... Experience with complex systems and operations such as enterprise IT, OT, or Embedded systems

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Remote It Support information

See Rome, NY salary details

$13

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$35

How much do remote it support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote it support in Rome, NY is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.88 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What job categories do people searching Remote It Support jobs in Rome, NY look for?

The top searched job categories for Remote It Support jobs in Rome, NY are:

What cities near Rome, NY are hiring for Remote It Support jobs?

Cities near Rome, NY with the most Remote It Support job openings:

Infographic showing various Remote It Support job openings in Rome, NY as of August 2026, with employment types broken down into 78% Full Time, 10% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,369 per year, or $23.7 per hour.

Telehealth Licensed Clinical Social Worker - Full-Time (Remote)

Utica, NY • Remote

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our innovative telehealth team. Our practice is committed to providing high-quality mental health care, and this full-time, remote position enables you to make a significant impact on the lives of individuals battling various mental health challenges. With a competitive annual salary ranging from USD 80,000 to 100,000, you will have the opportunity to develop professionally while making a difference in the community.

About the Organization

At Gotham Enterprises Ltd, we aim to transform the landscape of mental health care by offering empathetic and comprehensive outpatient services through telehealth. Our mission drives us to empower individuals to overcome trauma, anxiety, stress, and depression. Through evidence-based practices, we deliver trauma-informed care tailored to the specific needs and circumstances of our diverse clientele, ensuring that each individual receives personalized support.

Work Environment

Our team operates in a fully remote setting, allowing for flexible work hours that accommodate your personal and professional commitments. As a member of the Gotham team, you will be part of a collaborative and supportive virtual environment that encourages continuous learning and professional development. Our use of advanced telehealth technology ensures seamless communication and client interactions, enhancing the overall therapeutic experience.

Key Responsibilities
  • Conduct in-depth assessments to inform individualized treatment planning.
  • Design and implement evidence-based interventions focused on improving patient mental health and overall well-being.
  • Document clinical information accurately and maintain confidentiality in compliance with HIPAA regulations.
  • Collaborate with a multidisciplinary team including physicians, mental health specialists, and administrative support for comprehensive patient care.
  • Provide educational resources and emotional support to patients and their families, facilitating their engagement in the therapeutic process.
  • Remain informed about the latest research and mental health developments to enhance service delivery.
  • Participate in regular team meetings to discuss patient progress and adjust treatment plans as necessary.
Patient Population / Client Focus

Our primary focus is on individuals experiencing trauma, anxiety, depression, and related mental health issues. You will work with clients who represent a diverse demographic, including different ages, cultural backgrounds, and socioeconomic statuses. This role involves adapting therapeutic techniques and communication styles to effectively meet the unique needs of each patient, fostering a safe space for personal growth and healing.

Qualifications
  • A Master's degree in Social Work from an accredited institution is required.
  • A valid LCSW license in the state of New York is essential to practice.
  • Minimum of 2 years of clinical experience providing mental health services.
  • Demonstrated excellence in solution-based psychotherapy and other evidence-based modalities.
  • Strong interpersonal and communication skills to effectively connect with clients and colleagues alike.
  • Excellent problem-solving and critical thinking abilities to navigate the complexities of patient care.
  • A collaborative spirit that thrives in a remote teamwork environment.
Preferred Experience
  • Previous experience in telehealth delivery and digital mental health interventions will be advantageous.
  • Familiarity with documentation and coordination of care within electronic health record (EHR) systems.
  • Knowledge of working with specific populations such as children, adolescents, or the elderly is a plus.
Compensation and Benefits
  • A competitive salary package ranging from USD 80,000 to 100,000 annually.
  • Comprehensive benefits including medical, dental, and vision insurance.
  • Life and disability insurance to support you and your loved ones.
  • Malpractice insurance coverage for peace of mind in your practice.
  • Employee assistance program offering mental health support.
  • Professional liability insurance included as part of your employment.
  • An opportunity for unlimited referrals, ensuring a fulfilling caseload.
  • Minimal administrative paperwork allows you to focus more on patient care.
Career Growth Opportunities

We are committed to fostering your professional development through ongoing training, workshops, and continued education opportunities. Working with Gotham Enterprises Ltd provides access to mentorship programs and leadership training initiatives, empowering you to advance within our organization and expand your clinical expertise.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a mission-driven organization that values your contributions and prioritizes your well-being as a mental health professional. Our remote work model supports a work-life balance that enhances job satisfaction and personal fulfillment. If you are passionate about making a positive impact in mental health and are looking for a supportive environment where you can thrive, we want to hear from you!

Application Information

To apply for this fulfilling opportunity, please send your resume and a cover letter outlining your experience and motivation for applying to our team. We look forward to reviewing your application and potentially welcoming you to our committed team dedicated to transforming lives through mental health care.