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Remote It Support Level 1 Jobs in San Diego, CA (NOW HIRING)

Speech-Language Pathologist

San Diego, CA ยท Remote

$81K - $96K/yr

This role is 100% remote . It is required to hold a state license in CA and be located in the state ... best support client needs. About Expressable At Expressable, our mission is to expand access to ...

This role is 100% remote . It is required to hold a state license in CA (or be open to obtaining ... loved one's communication journey. Certified by The Joint Commission and backed by 3,000+ 5-star ...

Radiologist (Remote)

San Diego, CA ยท Remote

$550K/yr

Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and ... Prenuvo provides the workstation and full IT support. * No Call. No Nights. No Weekends : Enjoy ...

Salesforce Architect

San Diego, CA ยท Remote

$73.25 - $90.75/hr

Capable of discussing enterprise level services independent of technology stack * Superior ... Support documentation process by providing applicable artifacts (code samples, screenshots ...

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Remote It Support Level 1 information

See San Diego, CA salary details

$15

$26

$39

How much do remote it support level 1 jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote it support level 1 in San Diego, CA is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $21.97 and $30.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What are Remote IT Support Level 1 jobs?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are the most commonly searched types of It Support Level 1 jobs in San Diego, CA? The most popular types of It Support Level 1 jobs in San Diego, CA are:
What job categories do people searching Remote It Support Level 1 jobs in San Diego, CA look for? The top searched job categories for Remote It Support Level 1 jobs in San Diego, CA are:
What cities near San Diego, CA are hiring for Remote It Support Level 1 jobs? Cities near San Diego, CA with the most Remote It Support Level 1 job openings:
Infographic showing various Remote It Support Level 1 job openings in San Diego, CA as of May 2026, with employment types broken down into 72% Full Time, 20% Part Time, 4% Temporary, and 4% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $55,360 per year, or $26.6 per hour.
Cloud Based Network Engineer

Full-time

Posted 7 days ago


Job description

Job Description
SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in San Diego, CA. This position is Remote with expectations to be ON-SITE onboard US Navy ships and shore stations periodically. Candidate will interface with Active-Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include Automated Digital Networking System (ADNS), Consolidated Afloat Networks and Enterprise Services (CANES), Flank Speed Wireless (FSW) and Navy Exchange Point (NXP) and all associated installed applications.
The position may require travel, equal to approximately 25%, both US and international along with some off-hour support.
JOB DUTIES:
  • Provide break/fix Information Technology support in a fast paced, high-energy environment.
  • Analyze issues in an Enterprise LAN Shipboard/Cloud Environments to determine the best course of action for resolution.
  • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
  • Manage and configure network security by uploading SD WAN configurations, setting up VPN tunnels, and updating firewall settings.
  • Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
  • Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.
  • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.
  • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
  • Participate in integrated product teams and engineering/design reviews.

Qualifications
REQUIREMENTS:
  • Bachelor's and five (5) years or more of related experience; Masters and 3 years of experience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
  • Must be a U.S. Citizen.
  • Must have an Active Secret Clearance at start.
  • Administration experience with cloud environments. Working knowledge and experience with basic networking concepts and protocols.
  • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification or Certified Cloud Security Professional (CCSP).
  • Must be able to obtain one additional certification such as AWS Certified Solutions Architect Associate, Microsoft Azure Administrator Associate, Google Professional Cloud Architect, Cloud+, CCNP Cloud, Microsoft Certified: Windows Server Hybrid Administrator Associate or equivalent within 6 months of hire date.

DESIRED SKILLS:
  • Windows and Linux system administrator skills.
  • Experience with standing up and maintaining cloud infrastructure.
    Knowledge on network routing & switching systems (e.g. switches, routers) - Experience with TACLANES, and other with COMSEC devices.
  • Knowledge on Virtualization (e.g. VMware).
  • Possess the skills to exercise independent judgement within broadly defined practices and policies of military data communications.
  • Strong communicator with high proficiency with Microsoft Office software products.
  • Customer Service orientated.
  • Familiarity with one of the following systems is a plus: CANES, ADNS, FSW and NXP.

About Us
SAICยฎ is a premier Fortune 500ยฎ mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.