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Urgently Hiring It Support Level 1 Jobs in San Diego, CA

Skorpios Technologies

IT Support Specialist

Temecula, CA · On-site

$24 - $40/hr

... 1-5 years of IT support, help desk, or desktop support experience • Experience supporting end users in a professional environment preferred Skills/Knowledge/Abilities: • Basic knowledge of ...

Lawgistics Inc

IT Support Manager

Carlsbad, CA

$105K - $130K/yr

What Youll Do Lead & Develop the Team Coach and manage Level IIII technicians through 1:1s ... Support hiring and onboarding as we grow. Own Service Desk Performance Keep SLAs tight, queues ...

Lawgistics Inc

IT Support Manager

Carlsbad, CA · On-site

$105K - $130K/yr

What You'll Do Lead & Develop the Team Coach and manage Level I-III technicians through 1:1s ... Support hiring and onboarding as we grow. Own Service Desk Performance Keep SLAs tight, queues ...

Lawgistics Inc

IT Support Manager

Carlsbad, CA · On-site

$105K - $130K/yr

What You'll Do Lead & Develop the Team Coach and manage Level I-III technicians through 1:1s ... Support hiring and onboarding as we grow. Own Service Desk Performance Keep SLAs tight, queues ...

Pae

IT Support Technician

San Diego, CA

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma ... Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual ...

FMT Consultants

IT Support Specialist

Carlsbad, CA · On-site

The IT Support Specialist will utilize best practices and methodologies to provide system support ... FMT Consultants utilizes a hiring philosophy of evaluating candidates for multiple levels for each ...

Amentum

IT Support Technician

San Diego, CA · On-site

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma ... Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual ...

eTeam

IT Support Analyst

San Diego, CA · On-site

Job Title - IT Support Analyst Location - San Diego, CA Duration - 1 Month Top 5 Required Skills ... Level of Responsibility: • Working under close supervision. • Taking responsibility for own ...

Bergelectric

IT Technical Support (Tier 1)

Carlsbad, CA

$26 - $28/hr

Overview The IT Support Technician will be responsible for providing outstanding service to all Bergelectric End-users. IT Support Technicians provide a wide range of user training, service request ...

Bergelectric

IT Technical Support (Tier 1)

Carlsbad, CA

$26 - $28/hr

Overview The IT Support Technician will be responsible for providing outstanding service to all Bergelectric End-users. IT Support Technicians provide a wide range of user training, service request ...

TUV SUD AMERICA, INC.

IT Support Technician

San Diego, CA · Hybrid

$29 - $33/hr

Your Qualifications * 1-3 years of experience in enduser support within a Microsoft server and ... Experience providing IT support across multiple sites or regions. * Experience supporting hardware ...

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Urgently Hiring It Support Level 1 information

See San Diego, CA salary details

$12

$19

$27

How much do urgently hiring it support level 1 jobs pay per hour?

As of May 28, 2026, the average hourly pay for urgently hiring it support level 1 in San Diego, CA is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring It Support Level 1 vs Help Desk Technician?

AspectUrgently Hiring It Support Level 1Help Desk Technician
CertificationsCompTIA A+, Network+ often preferredCompTIA A+ commonly required
Work EnvironmentEntry-level, fast-paced, technical supportCustomer service-focused, help desk setting
Industry UsageIT support, technical troubleshootingIT support, customer assistance
Search & Comparison IntentHigh overlap, both entry-level support rolesSimilar roles, often compared in job searches

Both roles involve providing technical support, troubleshooting hardware and software issues, and assisting end-users. The main difference is that 'Urgently Hiring It Support Level 1' emphasizes immediate hiring needs and may involve more fast-paced, entry-level troubleshooting, while 'Help Desk Technician' is a broader term often associated with customer service and support in various environments.

What are the most commonly searched types of It Support Level 1 jobs in San Diego, CA? The most popular types of It Support Level 1 jobs in San Diego, CA are:
What cities near San Diego, CA are hiring for Urgently Hiring It Support Level 1 jobs? Cities near San Diego, CA with the most Urgently Hiring It Support Level 1 job openings:
Urgently Hiring It Support Level 1 jobs near you
IT Support Specialist Level 2

IT Support Specialist Level 2

Ciprus Consulting

San Diego, CA

$46K - $62K/yr

Full-time

Posted 13 days ago

Job description

About the role

Ciprus Consulting is a San Diego based Managed Service Provider supporting small to mid sized businesses. We are hiring an IT Support Specialist Level 2 to handle escalated support requests, assist with projects, and deliver a high level client experience. This is a mid level position for someone who can work independently and also collaborate closely with senior engineers and team leads.
Responsibilities

  • Provide Level 2 technical support for multiple client environments, including Windows and macOS workstations, printers, and standard business applications.
  • Troubleshoot and support Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and Exchange Online.
  • Manage user accounts, permissions, and security using Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365 admin portals.
  • Diagnose and resolve network and connectivity issues involving DNS, DHCP, VPNs, Wi-Fi, firewalls, and ISP-related problems.
  • Handle escalations from Level 1 technicians and resolve issues to meet SLA requirements.
  • Accurately document troubleshooting steps, root causes, and resolutions in the ticketing system to support knowledge sharing and continuous improvement.
  • Perform user onboarding and offboarding tasks, including device provisioning, account setup, licensing, and access control.
  • Assist with client projects, including workstation deployments, Microsoft 365 migrations, infrastructure upgrades, and hardware refreshes.
  • Use remote tools to resolve issues efficiently and provide on-site support when needed.
  • Communicate professionally with end users, client contacts, and internal teams, setting clear expectations and timelines.
  • Follow best practices for security, standardization, documentation, and change management across all client environments.
  • Participate in on-call rotations or after-hours support when required.
  • Provide on-site field support at client locations for troubleshooting, installation, and deployment.
  • Support ongoing improvements to tools, processes, and workflows.
  • Serve as the assigned technician for a client office when needed, providing consistent on-site and remote support and maintaining familiarity with the client environment.
Requirements

  • 2+ years of IT support experience in a helpdesk or MSP environment
  • Proven ability to troubleshoot complex technical issues across multiple clients and environments
  • Strong working knowledge of Microsoft 365 and cloud-based services
  • Solid understanding of networking fundamentals.
  • Experience using ticketing systems, RMM platforms, and remote support tools
  • Ability to prioritize work effectively while managing multiple tickets and competing deadlines
  • Valid drivers license and reliable transportation for occasional on-site client support
  • Excellent written and verbal communication skills with a strong customer-service mindset
Preferred

  • Experience working in a fast-paced MSP environment.
  • Familiarity with PowerShell, Microsoft Intune, or device management tools.
  • Exposure to security best practices, including MFA, conditional access, and endpoint protection.
  • Experience supporting small to mid-sized business (SMB) clients.
  • Certifications such as CompTIA A plus, Network plus, Microsoft, or similar