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Remote It Helpdesk Jobs in Springfield, MA (NOW HIRING)

Deloitte

Hospital Billing Coordinator

Hartford, CT · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

Deloitte

Hospital Billing Analyst

Hartford, CT · Remote

$48K - $64K/yr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Bachelor's degree in information technology, business, healthcare, or a related field; or ...

Cardinal Health

Software Engineer

Hartford, CT · Remote

This function anticipates, plans, and delivers Information Technology solutions and strategies that ... Remote Candidates who are back-to-work, people with disabilities, without a college degree, and ...

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Help strengthen and scale our advisory offerings and elevate the firm's technical standards ... Technology stipend, continuing education, and CPA support. * Flexibility: Permanently 100% remote ...

Finalsite

Web Content Intern

Glastonbury, CT · Remote

$17 - $18/hr

Join us and help shape stronger school communities around the world SUMMARY We are seeking a detail ... Currently pursuing a degree in Marketing, Digital Media, Web Design, Information Technology ...

Finalsite

Web Content Intern

Glastonbury, CT · On-site +1

$17 - $18/hr

Join us and help shape stronger school communities around the world SUMMARY We are seeking a detail ... Currently pursuing a degree in Marketing, Digital Media, Web Design, Information Technology ...

Trinity Health

Diagnostic Radiologist

Hartford, CT · On-site +1

... IT systems; EMR is EPIC. * Proven ability to work collaboratively with referring clinicians and multidisciplinary teams. * Prior experience with hybrid onsite/remote workflow models. * Strong ...

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How much do remote it helpdesk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote it helpdesk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a Remote IT Helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are the most commonly searched types of It Helpdesk jobs in Springfield, MA? The most popular types of It Helpdesk jobs in Springfield, MA are:
What are popular job titles related to Remote It Helpdesk jobs in Springfield, MA? For Remote It Helpdesk jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Springfield, MA look for? The top searched job categories for Remote It Helpdesk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote It Helpdesk jobs? Cities near Springfield, MA with the most Remote It Helpdesk job openings:
Remote It Helpdesk jobs near you

Remote - Occupational Therapist (OT)

All Care Therapies

Hartford, CT • On-site, Remote

$60/hr

Part-time

Posted 15 days ago

Job description

Company Description
All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes.
Job Description
We are hiring in all 50 states to provide services for clients in California. We are also offering reimbursement for Californialicensure!
Are you Interested in Teletherapy? Join our OT team!
The Remote Occupational Therapist will be responsible for providing occupational therapy services to patients via telehealth. They will work with a diverse caseload of patients, assessing their needs, developing treatment plans, and delivering therapeutic interventions to promote improved functional abilities and independence.
What You Will Do
  • Assessments: Conduct thorough evaluations of patients' physical, cognitive, and emotional functioning to determine their needs and goals.
  • Treatment Planning: Develop individualized treatment plans and goals for patients based on assessment findings.
  • Intervention: Provide remote occupational therapy services, including exercises, activities, and interventions to help patients achieve their goals and improve their functional abilities.
  • Education: Educate patients and their caregivers on techniques and strategies to enhance their independence and well-being.
  • Documentation: Maintain accurate and up-to-date patient records, including progress notes, treatment plans, and other necessary documentation.
  • Compliance: Adhere to relevant ethical and legal standards and regulations, including patient privacy and confidentiality (e.g., HIPAA compliance).
  • Technology: Utilize telehealth platforms and tools effectively to conduct remote therapy sessions.
  • Continuing Education: Stay current with the latest developments in occupational therapy and engage in ongoing professional development.

Qualifications
  • Master's degree or higher in Occupational Therapy from an accredited program.
  • Active CA State Occupational Therapy License or ability to apply
  • Experience in a clinic or school setting or successful clinical interview
  • Technical proficiency to conduct teletherapy through our all-inclusive platform
  • Should be comfortable working with pediatrics (18 months+)
  • Feeding and/or Hand Therapy experience preferred but not required
  • Bilingual in Spanish preferred but not required

Why Join Us
  • We are a therapist-owned and operated organization
  • Career Advancement - We believe in recognizing high-performing teams
  • Efficient web-based documentation system
  • Growing company in a new model of service delivery
  • Monthly team meetings
  • Supportive collaboration with the Clinical team and Supervisors
  • Training, assessments, and materials provided

Compensation
1099 / Bilingual - $60.00 for 60-minute evaluations and $30.00 for 30-minute therapy sessions.
1099 / Non-Bilingual - $56.00 for 60-minute evaluations and $28.00 for 30-minute therapy sessions.
W2 / $43.00 - $56.00 per hour commensurate with experience, qualifications, and bilingualism.
*Reimbursement for licensure(s) will be paid out after 145 hours of work.
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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