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Remote It Help Desk Jobs in Spring, TX (NOW HIRING)

Crowe LLP

Technology Advisory Senior Manager

Houston, TX · On-site +1

$152K - $251K/yr

This role focuses on technology strategy, IT transformation, private equity advisory, and executive ... Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe ...

EQT Corporation

Senior Support Analyst

Houston, TX · On-site +1

We are seeking a Senior Support Analyst to join our Information Technology team. This role will ... Provides Service Desk Call Center and deskside support. * Assesses the need for and implements ...

Naztec International Group

Office Manager

Houston, TX · Remote

We are passionate about helping organizations achieve operational excellence while fostering a ... remote employees. * Collaborate with HR, Finance, IT, and Operations teams to improve business ...

Sonoma Consulting Inc.

Remote DevOps Engineer

Houston, TX · Remote

$50.25 - $69/hr

Company Description Sonoma Consulting is one of the fastest growing Global IT Consulting and ... Travel: onsite in Houston for week 1 - remaining weeks would be remote. Qualifications Requirements ...

Culturetech Solutions

Independent Recruiter

Houston, TX · Remote

Remote * Role Compensation: 100% Uncapped Unlimited Commission * Role Tools & Training: Sourcing ... Company Description Culturetech Solutions is a people-oriented boutique information technology ...

New

Deloitte

Manager - ServiceNow

Houston, TX · On-site +1

... Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote ... Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ...

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Spring, TX

Remote It Help Desk information

See Spring, TX salary details

$11

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How much do remote it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Spring, TX? The most popular types of It Help Desk jobs in Spring, TX are:
What are popular job titles related to Remote It Help Desk jobs in Spring, TX? For Remote It Help Desk jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Spring, TX look for? The top searched job categories for Remote It Help Desk jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote It Help Desk jobs? Cities near Spring, TX with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 90% Full Time, 6% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

Oracle Cloud HCM Functional Analyst

Horizontal Talent

Houston, TX • Remote

Full-time

Posted 13 days ago

Job description

Join a dynamic Oracle Cloud HCM team supporting core HR, benefits, and absence management in a hands-on functional analyst role with the opportunity to contribute to ongoing stabilization, optimization, and quarterly release readiness. This position also offers the chance to serve as a trusted advisor on payroll and time-related impacts across the broader HCM landscape while working in a collaborative, fast-paced environment.

Responsibilities
  • Provide direct functional support for Oracle Cloud HCM Core HR, Benefits, and Absence Management processes.
  • Configure and maintain benefits programs, including eligibility, life events, enrollment activity, rates, and issue resolution.
  • Support open enrollment planning, testing, audits, and post-enrollment stabilization activities.
  • Set up and support absence plans, accrual rules, eligibility, and absence-related formulas.
  • Troubleshoot employee and manager issues tied to HR data, benefits, absence balances, and downstream processing.
  • Partner with payroll and time stakeholders to assess configuration impacts, investigate issues, and recommend solutions.
  • Analyze payroll and time-related discrepancies from a functional perspective and support testing and validation efforts.
  • Assess current configurations and identify opportunities to improve consistency, usability, and operational efficiency.
  • Develop and maintain functional documentation, test scripts, support guides, and issue logs.
  • Perform regression testing and impact analysis for quarterly Oracle updates, enhancements, and production fixes.
  • Support root cause analysis, corrective actions, and preventive controls for recurring issues.
  • Collaborate closely with HR Systems, HR Operations, Benefits, Payroll Operations, IT, and other stakeholders.
Skills
  • 5+ years of hands-on experience with Oracle Cloud HCM functional support.
  • Strong working knowledge of Core HR, Benefits Administration, and Absence Management.
  • Experience with Oracle Fast Formulas and User Defined Tables.
  • Ability to support benefits administration activities, including eligibility, enrollment, deductions, and life events.
  • Experience with absence configuration, accrual validation, and employee or manager issue resolution.
  • Understanding of Oracle HCM data structures, worker lifecycle events, and assignment data.
  • Ability to analyze functional issues, determine root cause, and recommend practical solutions.
  • Strong documentation, communication, and stakeholder management skills.
  • Comfort working independently while staying highly collaborative across teams.
  • Detail-oriented approach with a focus on quality and sustainable configuration practices.
Preferred Skills
  • Experience supporting Oracle Payroll and Time & Labor in an advisory capacity.
  • Background in quarterly Oracle release testing and post-go-live stabilization.
  • Experience with benefits integrations, reconciliation, reporting outputs, or audit support.
  • Exposure to Oracle Journeys or Oracle HR Help Desk.
  • Experience in a global or multi-country enterprise environment.
  • Familiarity with engineering, manufacturing, or energy-related organizations.
  • Ability to identify process improvements and help streamline operational support.

Horizontal is committed to building an inclusive workplace where diverse perspectives are welcomed, respected, and valued. We encourage candidates from all backgrounds to apply and believe strong collaboration, equity, and belonging help create better outcomes for everyone.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

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