ZipRecruiter

Log In

2

Remote It Help Desk Jobs in Rio Rancho, NM (NOW HIRING)

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Corrales, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

Omada

Remote Outside Sales Representative

Albuquerque, NM · Remote

$24.04 - $48.08/hr

Remote Location: United States The Opportunity AI is changing everything. Small businesses deserve ... The people who help us build the engine now are the ones who lead it later. Requirements

next page

Showing results 1-20

All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Rio Rancho, NM

Remote It Help Desk information

See Rio Rancho, NM salary details

$11

$21

$31

How much do remote it help desk jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote it help desk in Rio Rancho, NM is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT Help Desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a Remote IT Help Desk professional, and why are they important?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a Remote IT Help Desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are the most commonly searched types of It Help Desk jobs in Rio Rancho, NM? The most popular types of It Help Desk jobs in Rio Rancho, NM are:
What are popular job titles related to Remote It Help Desk jobs in Rio Rancho, NM? For Remote It Help Desk jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Rio Rancho, NM look for? The top searched job categories for Remote It Help Desk jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote It Help Desk jobs? Cities near Rio Rancho, NM with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Remote Outside Sales Representative

Omada

Albuquerque, NM • Remote

$24.04 - $48.08/hr

Full-time

Re-posted 17 days ago

Job description

Description Compensation: $50,000 to $100,000 annually in average on-target earnings. You get base pay + uncapped commission ($200 per closed account) + accelerators + weekly performance bonus. Strong six-figure earning potential for reps who hit target; top performers earn well beyond.
Employment type: Starts as a 30-day contract (1099). Reps who hit the bar are invited to convert to a full-time W-2 Account Executive role.
Schedule: Full-time, up to 40 hours/week
Work type: Remote
Location: United States
The Opportunity
AI is changing everything. Small businesses deserve to benefit.
The salons, restaurants, gyms, coffee shops, and local services that give every community its character are being left behind. They can't afford big agencies, they don't have time to learn new tools, and most technology isn't built for them. Omada is.
We've built the product. We've built the demand engine. Now we need closers.
This isn't a role where you grind for your own leads. Our Territory Development Partners are on the ground every day booking qualified demos with real small-business owners - and handing them to you. Your job is simple to describe and hard to do well: get on the call, build trust fast, and close.
We're hiring our founding sales team. The reps who join now don't just take a seat - they help define how we sell, and they're first in line as we scale. If you're a closer who's tired of splitting your week between prospecting and pipeline hygiene and just wants to close, this is built for you.
What you'll do
  • Run demo appointments booked for you by our Territory Development Partners - warm, qualified, and expecting your call
  • Build rapport with small-business owners, understand what they're trying to grow, and show them how Omada gets them there
  • Handle objections, create urgency, and close on the call - including collecting payment upfront
  • Hit a weekly close target (this is a high-velocity, transactional motion - short cycles, real volume)
  • Help shape the playbook the rest of the team will run

Who crushes this role
You're a closer, not a prospector - and proud of it. You light up at a full calendar and a scoreboard. Specifically, you probably:
  • Have a track record of closing, ideally in a high-velocity, one-call or short-cycle environment
  • Have sold to small-business owners before - you speak plainly, move fast, and connect with a salon or gym owner as easily as anyone
  • Are money-motivated - you want a plan that pays you more the harder you push, not a big stable base to hide behind
  • Are comfortable asking for the sale and the payment without flinching
  • Have thick skin, high energy, and a metabolism for activity - you'd rather run ten demos than agonize over one

The proving period - straight talk
We believe in earning the seat. Everyone starts on a 30-day contract so both sides can make sure it's a fit. You'll get the training, the appointments, and the support to succeed - and a clear, defined target to hit. Reps who hit it are invited to convert to a full-time W-2 Account Executive role with full base and founding-team standing.
We're upfront about this because we want people who want the challenge - not a soft landing. If you can close, you'll know it fast, and so will we.
Where this can take you
We're building something big, and we promote from within. This is the founding sales team at one of the fastest-growing AI companies in the country - the ground floor. The people who help us build the engine now are the ones who lead it later.
Requirements
  • Demonstrated closing experience and a track record of hitting targets
  • Comfortable closing over phone/video and asking for payment on the call
  • Strong, fast communicator who builds trust quickly
  • Self-motivated and energized by a performance-based comp plan
  • Must reside in the United States
  • Must be 18 years of age or older
  • Bonus: experience selling to small-business owners; SMB SaaS or local marketing/advertising background

About Omada.ai
Omada is on a mission to help Main Street win. We're building the largest organic growth platform for small businesses - a fully managed, AI-powered marketing team that grows SMBs end-to-end, without spending a dollar on paid ads. Founded by experienced operators and backed by world-class investors including HubSpot, we're one of the fastest-growing AI companies in the country - and we're just getting started.
Ready to close? Apply now. We're hiring in select markets and looking for people ready to start immediately.

Apply