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Remote Intake Jobs in Warren, OH (NOW HIRING)

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Remote Intake information

See Warren, OH salary details

$26.7K

$38.2K

$71.8K

How much do remote intake jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote intake in Warren, OH is $38,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $37,000.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a remote intake specialist during a standard workday?

Remote Intake specialists are primarily responsible for conducting initial client or patient assessments over the phone or through virtual platforms, collecting essential information, and documenting details accurately in digital systems. Their day often involves managing electronic forms, scheduling appointments, verifying insurance or eligibility details, and triaging inquiries to the appropriate team members. Successful specialists excel at multitasking, maintaining professionalism in virtual communications, and ensuring confidentiality with sensitive information. This role requires collaborating closely with various departments, such as clinical, administrative, or customer service teams, to ensure a seamless onboarding process for new clients or patients.

What are the key skills and qualifications needed to thrive in the remote intake position, and why are they important?

To thrive as a Remote Intake specialist, you need strong organizational skills, attention to detail, and experience in customer service or administrative roles, often supported by relevant education such as a high school diploma or higher. Familiarity with CRM systems, online scheduling tools, and secure data entry platforms is typically required, and experience with HIPAA compliance may be preferred in healthcare environments. Exceptional verbal and written communication skills, empathy, and the ability to handle sensitive information discreetly are crucial soft skills. These skills ensure accurate and efficient collection of client information, seamless remote interactions, and contribute to a positive first impression for the organization.

What is a remote intake?

A Remote Intake job involves gathering and processing initial information from clients, patients, or customers for a company or organization, typically in industries like healthcare, legal services, or customer support. Responsibilities often include conducting interviews, verifying documents, and entering data into systems, all done remotely. Strong communication, attention to detail, and organizational skills are essential.

What are the most commonly searched types of Intake jobs in Warren, OH? The most popular types of Intake jobs in Warren, OH are:
What job categories do people searching Remote Intake jobs in Warren, OH look for? The top searched job categories for Remote Intake jobs in Warren, OH are:
What cities near Warren, OH are hiring for Remote Intake jobs? Cities near Warren, OH with the most Remote Intake job openings:
Remote Intake jobs near you
Infographic showing various Remote Intake job openings in Warren, OH as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,174 per year, or $18.4 per hour.

340B Technical Operations Analyst (Remote)

Pharmacy Data Management, Inc.

Poland, OH • Remote

Full-time

Re-posted 27 days ago

Job description

PDMI is looking to add a 340B Technical Operations Analyst to our team! As a 340B Technical Operations Analyst, you will be responsible for overseeing the day-to-day technical operations of the 340B platform, ensuring system stability, data integrity, and operational efficiency. This role serves as a critical bridge between the 340B Account Management team, Product/Engineering, and Data Operations, supporting routine processes and ad-hoc operational needs. This position requires strong technical operations experience, a data-driven mindset, and the ability to proactively monitor systems, troubleshoot issues, and drive continuous improvement in a fast-paced healthcare environment.

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their businessobjectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated healthplansand hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.

Why Join Us:

  • Best Employer:PDMI was votedBestEmployer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work:Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment:Work with passionate professionals who share your drive.
  • Exciting Challenges:Every day brings new opportunities to excel.
  • Flexible Work:Fully remote opportunity with a company thatcares.

Key Responsibilities:

  • Monitor daily system performance across 340B platforms and supporting applications.
  • Identify, triage, and resolve system issues, outages, and performance degradation.
  • Coordinate with Engineering and Infrastructure teams for incident management and root cause analysis.
  • Maintain system health dashboards, alerts, and monitoring processes.
  • Oversee inbound and outbound client and vendor partner data feeds including claims, eligibility, accumulations, and replenishment data.
  • Monitor data pipelines to ensure completeness, accuracy, and timeliness.
  • Investigate and resolve data discrepancies, failures, and anomalies.
  • Partner with internal and external stakeholders (TPAs, pharmacies, wholesalers, EMRs) to ensure successful data exchange.
  • Execute and manage system configuration requests including data import and export requests; ad-hoc system configurations; report and data access management.
  • Maintain and manage export configurations.
  • Validate configuration changes through testing and ensure accurate deployment.
  • Maintain documentation for system configurations, processes, and procedures.
  • Serve as the primary technical operations contact for the 340B Account Management team.
  • Intake, prioritize, and fulfill ad-hoc operational requests (e.g., data pulls, issue investigations, program adjustments).
  • Provide timely updates and clear communication on request status and resolution.
  • Identify opportunities to improve operational workflows, automation, and monitoring capabilities.
  • Partner with Product, Engineering, and QA teams to enhance system functionality and reduce manual effort.
  • Develop and maintain SOPs, runbooks, and operational playbooks.
  • Generate operational reports and dashboards related to system performance, data quality, and program outcomes.
  • Analyze trends such as qualification rates, data failures, and system usage.
  • Provide actionable insights and recommendations to improve program performance.

Word & Education Experience Requirements:

  • Bachelor'sdegree in computerscience orrelated field, or equivalentcombination ofeducation and experiencerequired.
  • 5+ years of experience in healthcare technology, data operations, or a related field required.
  • Experience with data integrations, file processing (flat files, EDI), ETL\ELT processes, and data validation required.
  • Intermediate proficiency in SQL Server scripting, including querying, troubleshooting, and data validation required.
  • Experience with process automation utilizing Python, PowerShell, etc. and operational management tools like JAMS, GoAnywhere, etc. required.
  • Experience with system monitoring tools and incident management processes required.
  • Experience with ticketing systems such as Jira and HaloITSM required.
  • Experience working with 340B TPAs or healthcare SaaS platforms preferred.
  • Strong understanding of 340B program workflows, claims adjudication, and contract pharmacy models preferred.
  • Knowledge of regulatory requirements related to HRSA and 340B compliance preferred.

AIUsage& Candidate Authenticity:

AI tools may be used for resume formatting or drafting application materials; however,submittingcontent that misrepresents yourexperience, includingcopied job descriptions or unverifiable workhistory, isnot acceptable. Candidates must be prepared to clearly and confidently speak to allexperiencelisted. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitlypermitted, will result in disqualification.

All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.