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Remote Inmate Call Monitoring Jobs in Raleigh, NC

Kobie Marketing

AI Engineer

Raleigh, NC · Remote

As a remote-first organization headquartered in St. Petersburg, Florida, Kobie values meaningful in ... You'll prototype, ship, monitor, and iterate on features used by real teams Our team tends to be ...

DAN

TravelAssist Case Manager

Durham, NC · On-site +1

$19 - $24.50/hr

Members who need assistance call DAN's emergency hotline where queries are triaged by medical ... Other services include monitoring the member's condition and the mission as it progresses, keeping ...

Aprio

Tax Administration Manager

Raleigh, NC · On-site +1

Monitor administrative capacity, coverage, and workload trends; proactively identify gaps and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Aprio

Senior Associate, Tax Controversy

Raleigh, NC · On-site +1

$70K - $133K/yr

Monitor and track progress on debt collection efforts. Legal Research and Documentation * Conduct ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

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Remote Inmate Call Monitoring information

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How much do remote inmate call monitoring jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote inmate call monitoring in Raleigh, NC is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.83 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are the most commonly searched types of Inmate Call Monitoring jobs in Raleigh, NC?

The most popular types of Inmate Call Monitoring jobs in Raleigh, NC are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in Raleigh, NC?

For Remote Inmate Call Monitoring jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Raleigh, NC look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Inmate Call Monitoring jobs?

Cities near Raleigh, NC with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $32,378 per year, or $15.6 per hour.

Marketing Operations Specialist

Basement Kings USA

Durham, NC • Remote

$62K - $72K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Marketing Operations Specialist
Remote-First | Early-Career Opportunity | AI-First Environment
Do you enjoy uncovering why two reports do not match, why a campaign suddenly stopped generating quality leads, or how a repetitive process could be improved using AI and automation?
Basement Kings USA is seeking a technically curious, analytical, and highly organized Marketing Operations Specialist to connect leadership, advertising agencies, marketing platforms, customer data, and multiple operating brands. This is not a social-media or content-creation position. The role focuses on making sure marketing operations work effectively through paid-media oversight, data analysis, tracking, agency accountability, and AI-enabled process improvement.
Position Details
Reports To: Chief Marketing Officer
Location: Remote in Durham, NC
Schedule: Monday-Friday, 8:00am-6:00pm EST
Compensation: $62,000-$72,000 per year, depending on experience
Travel: Occasional business travel may be required
What You'll Own
Paid-Media Performance
Work directly in Google Ads and other paid-media platforms while also overseeing agency-managed accounts. Review campaign structure, bids, budgets, keywords, competition, conversion data, ad quality, and automated bidding to evaluate performance and ask informed questions.
Data, Customer Insights & Measurement
Analyze and reconcile information across advertising platforms, call tracking, analytics, CRM data, internal reports, and agency reporting. Research discrepancies, identify patterns in lead quality and customer behavior, and turn findings into recommended tests, operational changes, or budget decisions.
Agency & Marketing Operations
Coordinate with paid-media and SEO agencies, document commitments, confirm completed work, and follow open items through resolution. Support platform access, invoices, billing questions, vendor administration, and operating documentation.
Tracking & Systems
Monitor connections between systems such as CallRail, GA4, Google Ads, Zapier, and ServiceTitan. Spot broken tracking, unreliable conversion data, duplicate records, or incomplete data that could affect campaign performance and automated bidding.
AI & Automation
Use AI to build or meaningfully improve workflows, automations, agents, lightweight applications, scripts, reporting processes, or other repeatable systems. AI output must be verified, with the employee remaining accountable for accuracy and final results.
Foundational Skills

  • 2-3 years of related experience in marketing operations, paid media, analytics, business operations, or a combination of these areas.
  • Hands-on experience with Google Ads or a comparable paid-media platform and working knowledge of PPC/paid-search mechanics.
  • Strong spreadsheet skills, including pivot tables, lookups, formulas, data cleaning, and reconciliation.
  • Experience building or improving an AI-enabled workflow, automation, agent, application, script, or repeatable process.
  • Strong analytical judgment, attention to detail, organization, follow-through, and the ability to research conflicting data.
  • Clear written communication and confidence working with agencies, vendors, leadership, and internal partners.
  • Ability to work independently, learn new systems quickly, and remain accountable in a remote-first environment.
Helpful Experience
Experience with any of these systems is valuable but hands-on experience and demonstrated problem-solving ability matter more than knowing every platform or holding certifications
  • GA4,
  • CallRail
  • ServiceTitan
  • Zapier
  • Google Business Profile
  • Google Ads Manager Accounts
  • Local Services Ads
  • Meta Ads
  • APIs, SQL, Google Apps Script, BI tools
  • No-code or AI-assisted development platforms
  • Home-services, construction, franchise, or multi-location marketing.
You May Be a Strong Fit If You
  • Enjoy investigating data until you understand why numbers do not match.
  • Follow through without repeated reminders and reliably close open items.
  • Ask informed questions and use evidence before recommending changes.
  • Look for opportunities to turn successful one-time solutions into repeatable systems.
  • Are comfortable learning new software and working across multiple connected platforms.
  • See AI as a tool for improving operations, not simply producing faster first drafts.

What Success Looks Like
Within the first 90 days, you will begin taking ownership of agency coordination, assigned paid-media responsibilities, tracking-health checks, data reconciliation, cross-brand standards, and routine vendor administration. You will also implement or significantly improve at least one AI-assisted workflow and present at least one data-supported recommendation for a campaign test, budget decision, process improvement, or cross-brand change.
Basement Kings USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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