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Remote Information Technology Assistant Jobs in Springfield, MA

Nexthink

Enterprise Account Executive

Hartford, CT · On-site +1

... billion. #LI-Remote We are looking for an Enterprise Account Executive to drive new business ... You help customers rethink the operating model of enterprise IT. What you will do You will own new ...

Nexthink

Enterprise Account Executive

Hartford, CT · Remote

... billion. #LI-Remote We are looking for an Enterprise Account Executive to drive new business ... You help customers rethink the operating model of enterprise IT. What you will do You will own new ...

STEP CG

Solution Architect

Hartford, CT · Remote

$63.50 - $83.75/hr

... IT infrastructure challenges. Periodically, the Solution Architect will also get to assist lead ... This is a remote, work from home position with some travel included as position duties require.

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All JobsInformation Technology JobsRemote Information Technology Assistant JobsRemote Information Technology Assistant Jobs in Springfield, MA

Remote Information Technology Assistant information

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$11

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How much do remote information technology assistant jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote information technology assistant in Springfield, MA is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.46 per hour, depending on experience, location, and employer.

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are popular job titles related to Remote Information Technology Assistant jobs in Springfield, MA?

For Remote Information Technology Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Information Technology Assistant jobs in Springfield, MA look for?

The top searched job categories for Remote Information Technology Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Information Technology Assistant jobs?

Cities near Springfield, MA with the most Remote Information Technology Assistant job openings:

Remote Information Technology Assistant jobs near you
Infographic showing various Remote Information Technology Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $46,985 per year, or $22.6 per hour.

Information Security Analyst

Springfield, MA • On-site, Remote

Massachusetts Mutual Life Insurance Company (MassMutual)
See more jobs at Massachusetts Mutual Life Insurance Company (MassMutual)external

$137K - $180K/yr

Full-time

Re-posted 21 days ago

MassMutual rating

7.8

Company rating: 7.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

196th of 315 rated insurance

Job description

The Opportunity
As a Mastery Level Security Operations Center (SOC) analyst you'll have an opportunity to be part of a growing team of highly technical Cybersecurity analysts who are passionate about protecting MassMutual's assets and customers by leveraging Agentic capabilities, problem solving skills and innovative technology solutions. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.
The Team
As a member of the SOC team, you will work in close collaboration with fellow security analysts, engineers, and other IT security specialists throughout the firm including the Security Operations Center, Threat Intelligence, Offensive Security, Security Platforms Support, Network Security, Endpoint Security and IAM teams
The Impact:
  • Perform advanced Malware analysis and extract Indicators of Compromise (IOCs) to feed our Threat Intelligence Platform
  • Develop and deploy SOAR automations accelerating internal SOC processes.
  • Work closely with our Data Science Team to build Agentic capabilities
  • Work collaboratively with our Security Intelligence team to enrich and enhance prevention, detection, and threat hunting capabilities
  • Optimize alerting platforms through rule development and tuning of existing alerting logic
  • Act as team lead, mentor Junior Analysts, be a go to escalation point for other SOC analysts
  • Perform QA responsibilities ensuring thorough analysis and documentation

The Minimum Qualifications
  • Bachelor's Degree or equivalent professional experience
  • 8 + years' experience working in a Security Operation Center or similar cyber security technical role.
  • 1 + year's experience working with Artificial Intelligence models to enhance SOC capabilities.
  • 2 + years experience writing in Python.
  • 2 + years experience working with SOAR platforms
  • Relevant Cyber Security GIAC Certification such as CISM, CEH, GCIH, GCDA or similar.
  • Able to support off hours escalations

The Ideal Qualifications
  • Bachelor's degree in cyber security
  • Certifications: CISSP, CISM, CISA, GCIH, GCFR
  • Knowledge of and practical experience with the MITRE ATT&CK framework
  • Mastery of Python, PowerShell or other scripting languages
  • Experience working with a SIEM platform mining large datasets
  • Understanding of web application vulnerabilities including XSS, CSRF, SQL Injection, command injection and serialization attacks
  • Interest in continuous learning and a passion for Cybersecurity
  • Experience and confidence communicating with and presenting to senior leadership
  • Strong analytical and problem-solving skills
  • Advanced technical expertise developing security automations
  • In depth knowledge of operating systems process relationships and file structures (Windows, Mac, Linux).
  • Functional experience developing new detections for alerting platforms
  • Expert level knowledge of Cybersecurity attack and defense techniques
  • Strong understanding of web authentication flows such as SAML and OAUTH
  • In depth knowledge of cloud environments such as AWS and Azure.
  • Deep understanding of TCP/IP, DNS, HTTP/S, and packet-level analysis.
  • Understanding of living off the land techniques used by adversaries, using tools such as PowerShell, WMIC, Task Scheduler, Windows Registry etc.

What You Can Expect at MassMutual
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
  • Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
  • A collaborative environment where perspectives are welcomed
  • Access to learning, development, and internal networks that support continuous growth and skill-building over time
  • Employee-led communities and forums that foster connection, learning, and inclusion across the organization
  • A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset

#LI-RK1
#LI-Remote
Salary Range:
$137,800-$180,800
At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
Why Join Us.
We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.
We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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