Remote Information Technology Assistant Jobs in Worcester, MA

Odyssey is seeking a skilled and dependable Principal IT Infrastructure Engineer!

The Principal IT Infrastructure Engineer is a technical leader responsible for architecting, implementing, and optimizing enterprise infrastructure across on-premises, cloud, and hybrid environments. This role provides expert-level engineering, drives modernization initiatives, ensures platform reliability and security, and mentors junior team members. The engineer works closely with IT leadership to shape long-term technology strategy and support critical business operations.

Duties include, but not limited to: 

• Architect, design, and implement scalable, resilient infrastructure solutions across compute, storage, networking, virtualization, and cloud platforms.
• Lead major infrastructure projects such as cloud migrations, infrastructure upgrades, network redesigns, and system modernization efforts.
• Serve as a subject matter expert for advanced troubleshooting and performance optimization across complex, multi-site environments.
• Strengthen security posture by implementing hardening standards, patching processes, identity management frameworks, and zero-trust practices.
• Oversee DR/BCP architecture, ensure recovery plans meet RTO/RPO objectives, and conduct regular failover testing.
• Support Windows Server environments on-prem and in cloud, including SQL server
• Develop automation workflows and infrastructure-as-code solutions (PowerShell, Python, Terraform, etc.) to reduce operational overhead.
• Evaluate new technologies, prepare recommendations, and contribute to multi-year infrastructure roadmaps.
• Maintain/rearchitect LAN/WAN, Wi-Fi and firewall infrastructure.
• Maintain firewall and VPN policies and configurations.
• Maintain and optimize virtualization platforms (VMware/Hyper-V) and cloud services (Azure, AWS).
• Collaborate with cybersecurity and application teams to ensure cohesive and secure service delivery.
• Create detailed system documentation, architecture diagrams, and operational runbooks.
• Provide technical leadership to junior engineers and assist in establishing engineering standards and best practices.

Citizenship: Must be a US citizen

Minimum Required Qualifications

Education: Bachelor's Degree in a related field

Years of Experience: 12+ years of experience

Certifications: Industry certifications

Preferred Qualifications

Clearance: Secret level clearance

Years of experience: 15+ years of experience

Certifications: Azure Solutions Architect, AWS, VMware VCP/VCAP, Palo Alto Cisco CCNP, etc.

Technical Skills

• Deep expertise in networking, firewall, VPN to include NetGate, PFSense, Ubiquity, Cisco, Palo Alto, Sonic Wall, etc.
• Deep expertise in Windows Server systems, virtualization, enterprise storage, and networking technologies.
• Advanced experience with cloud platforms (Azure preferred), hybrid connectivity, identity services, and cloud governance.
• Advanced expertise in backup and disaster recovery including VEEAM, AvePoint and Zerto.
• Strong knowledge of security best practices, SIEM, endpoint management, and compliance frameworks.
• Demonstrated experience leading enterprise-level projects and cross-functional initiatives.
• Proficiency in automation, orchestration, and infrastructure-as-code tools.

Interpersonal Skills

• Technical leadership and strategic thinking
• Deep troubleshooting and analytical problem solving
• Collaboration across IT and business teams
• Security-first mindset
• Innovation and continuous improvement
• Ability to manage complex projects from design to delivery

Additional Information

Location: Odyssey HQ, Wakefield, MA

Travel: 10%

This is a remote position

#LI-MP1

Odyssey is a world-class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military's operational needs by integrating layered defense systems from equipment, technology, and services to data, information, and business operations. We streamline defense acquisition and sustainment, engineering the technical battlefield with domain-specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care.

Odyssey is proud to live out our core values of commitment, ambition, and respect in our work and communities through OdysseyCares, a philanthropic group focused on giving back through direct donations, an employer match program, and volunteering events.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Final compensation for this position will be determined by various factors such as the Federal Government contract labor categories and contract wage rates, relevant work experience, specific skills and competencies, geographic location, education, and certifications.

This position is filled through continuous recruitment and will remain open until a sufficient pool of applications has been received.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, Tricare supplement, short-term disability, long-term disability, 401(k) match, flexible spending accounts, health savings accounts, employee assistance program, learning and development benefit, paid time off, and holidays.Odyssey Benefits